Sugar Mill hotel | Hotel in West End, British Virgin Islands

| 9.6 (74 Reviews) |  1 Bathroom
West End Hotel | Sugar Mill hotel

Hotel with Air Conditioner, Parking and Pool

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 3 bars/lounges, a beach bar, and a coffee shop/cafe are onsite.
Sugar Mill hotel offers 12 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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main street, West End, British Virgin Islands

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShampooShampoo
  • Toilet paperToilet paper
  • SoapSoap
  • TowelsTowels
  • Hair dryerHair dryer
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
  • BathrobesBathrobes
  • ShowerShower
  • Rainfall showerheadRainfall showerhead
BedroomBedroom
  • Air conditioningAir conditioning
  • Ceiling fanCeiling fan
  • Pillow menuPillow menu
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • Down comforterDown comforter
  • Premium beddingPremium bedding
  • Memory foam mattressMemory foam mattress
  • Free local callsFree local calls
  • Connecting rooms availableConnecting rooms available
  • Electrical adapters/chargersElectrical adapters/chargers
  • Laptop-friendly workspaceLaptop-friendly workspace
  • PhonePhone
  • Local mapsLocal maps
  • Separate sitting areaSeparate sitting area
  • SlippersSlippers
  • Restaurant dining guideRestaurant dining guide
  • Laptop-compatible safeLaptop-compatible safe
  • Guidebooks/recommendationsGuidebooks/recommendations
  • Iron/ironing boardIron/ironing board
BreakfastBreakfast
  • 3 bars/lounges and 1 beach bar3 bars/lounges and 1 beach bar
  • 2 restaurants and 1 coffee shop/cafe2 restaurants and 1 coffee shop/cafe
  • Free cooked-to-order breakfast available daily 8:00 AM–10:00 AMFree cooked-to-order breakfast available daily 8:00 AM–10:00 AM
  • KitchenetteKitchenette
  • Electric kettleElectric kettle
  • Coffee grinderCoffee grinder
  • Paper towelsPaper towels
  • Wet barWet bar
  • Coffee/tea makerCoffee/tea maker
  • RefrigeratorRefrigerator
  • Free bottled waterFree bottled water
  • Ice makerIce maker
  • Espresso makerEspresso maker
ParkingParking
  • Free self parking on siteFree self parking on site
AccessibilityAccessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevatorsThis property does not have elevators
  • Handrails in stairwaysHandrails in stairways
ActivitiesActivities
  • Beach accessBeach access
  • Designer storesDesigner stores
  • Full-service spaFull-service spa
  • Outdoor poolOutdoor pool
  • Free beach clubFree beach club
EntertainmentEntertainment
  • Streaming servicesStreaming services
  • 42-inch flat-screen TV42-inch flat-screen TV
  • Digital channelsDigital channels
GeneralGeneral
  • Meeting roomMeeting room
  • LibraryLibrary
  • EnglishEnglish
  • Beach towelsBeach towels
  • Designated smoking areasDesignated smoking areas
  • TV in lobbyTV in lobby
Guest ServicesGuest Services
  • RefrigeratorRefrigerator
  • Outdoor poolOutdoor pool
  • KitchenetteKitchenette
  • Laundry facilitiesLaundry facilities
  • Laundry facilitiesLaundry facilities
  • Multilingual staffMultilingual staff
  • Tour/ticket assistanceTour/ticket assistance
  • Hair salonHair salon
  • Daily housekeepingDaily housekeeping
  • Wedding servicesWedding services
  • Luggage storageLuggage storage
  • Concierge servicesConcierge services
InternetInternet
  • In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Free beach cabanasFree beach cabanas
  • Beach loungersBeach loungers
  • TerraceTerrace
  • Beach umbrellasBeach umbrellas
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • BalconyBalcony
SpaSpa
  • Massage - deep-tissueMassage - deep-tissue
  • Massage - hot stoneMassage - hot stone
  • Massage/treatment roomsMassage/treatment rooms
  • Massage - ThaiMassage - Thai
  • Outdoor treatment areasOutdoor treatment areas
  • Spa open dailySpa open daily
  • Massage - SwedishMassage - Swedish
  • Treatment roomTreatment room

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Dawn
Apr 19, 2026 06:06:30 AM
Review Score:   10
Summary: The selection of eggs Benedict was great!
See All Reviews

Room Arrangement

Room InfoFacilities
DeLuxe Studios
Room Size: 320 square feet m2
1 King Bed
DeLuxe Studios

General

Ping - 9, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Sea view, Bed count minimum 1, Square feet - 320, Bed count maximum 1
Tiffany Prestige
Room Size: 320 square feet m2
1 King Bed
Tiffany Prestige

General

Ping - 9, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Sea view, Bed count minimum 1, Square feet - 320, Bed count maximum 1

FAQ's

Is this Sugar Mill hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sugar Mill hotel have a swimming pool? 

Yes, this Sugar Mill hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sugar Mill hotel? 

Best-rates for the Sugar Mill hotel starts from $465 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Ocean View, Balcony/Terrace, Accessibility, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sugar Mill hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sugar Mill hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Sugar Mill hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sugar Mill hotel? 

Based on the information reported by the owner or manager, the Sugar Mill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sugar Mill hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Sugar Mill hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.