Rixos Turkistan | Hotel in Turkestan, Kazakhstan

| 9.4 (10 Reviews) |  1 Bathroom
Turkestan Hotel | Rixos Turkistan

Hotel with Fireplace, Restaurant and Bar

Along with 2 restaurants, this hotel has 2 indoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
Change of towels is available on request.
Rixos Turkistan offers 121 air-conditioned accommodations with safes and bathrobes. Televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Turkestan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

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25 B. Sattarkhanov Ave, Turkestan, 161200, Kazakhstan

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Bathtub or showerBathtub or shower
  • BathrobesBathrobes
  • Hair dryerHair dryer
  • Free toiletriesFree toiletries
BedroomBedroom
  • HeatingHeating
  • Air conditioningAir conditioning
  • Turndown serviceTurndown service
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • SafeSafe
  • SlippersSlippers
  • DeskDesk
  • PhonePhone
BreakfastBreakfast
  • 1 bar1 bar
  • 2 restaurants and 1 coffee shop/cafe2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
ParkingParking
  • Free uncovered self parking on siteFree uncovered self parking on site
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • Children's poolChildren's pool
  • Full-service spaFull-service spa
  • 2 indoor pools2 indoor pools
  • Steam roomSteam room
EntertainmentEntertainment
  • TVTV
  • Cable channelsCable channels
GeneralGeneral
  • Banquet hallBanquet hall
  • BallroomBallroom
  • Front-desk safeFront-desk safe
  • ATM/banking servicesATM/banking services
  • Gift shop/newsstandGift shop/newsstand
  • RussianRussian
  • EnglishEnglish
  • TurkishTurkish
  • TV in lobbyTV in lobby
  • Designated smoking areas (fines apply)Designated smoking areas (fines apply)
Guest ServicesGuest Services
  • Children's poolChildren's pool
  • Laundry facilitiesLaundry facilities
  • 2 indoor pools2 indoor pools
  • Turndown serviceTurndown service
  • Wedding servicesWedding services
  • Luggage storageLuggage storage
  • Daily housekeepingDaily housekeeping
  • Laundry facilitiesLaundry facilities
  • 24-hour front desk24-hour front desk
  • Dry cleaning serviceDry cleaning service
  • Change of towels (on request)Change of towels (on request)
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • In-room WiFi speed: 50+ MbpsIn-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • GardenGarden
SpaSpa
  • Massage - SwedishMassage - Swedish
  • Massage - hot stoneMassage - hot stone
  • Massage - sportsMassage - sports
  • Spa open dailySpa open daily
  • Massage - ThaiMassage - Thai

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for kzt 15.0 per day.
Payment Policy
Payment Policy
Rollaway bed fee: kzt 15.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Nathan
Oct 20, 2025 08:32:59 AM
Review Score:   8
Summary: The hotel was gorgeous and very comfortable. The spa and pool was a bonus! I gave it a four because I had to call the desk 3 or 4 times to request basic items like extra toilet paper and extra towels because no one cleaned the room when I had requested it on day 2 of our stay. The staff was very friendly and helpful. I would stay again.
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Double or Twin Room
Room Size: 323 square feet m2
2 Twin Beds
Superior Double or Twin Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 0, Square feet - 323, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Luxury Suite
Room Size: 840 square feet m2
2 Queen Bed and Twin Sofa Bed
Luxury Suite

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Coffee/tea maker, Ping - 24, Square feet - 840, Extra bed count 1, Square meters - 78, Number of living rooms 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Bed count minimum 2, Bed count maximum 2
Junior Suite
Room Size: 689 square feet m2
1 Queen Bed
Junior Suite

General

Square feet - 689, Ping - 19, Square meters - 64, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Coffee/tea maker, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Free cribs/infant beds
Superior Double Room
Room Size: 323 square feet m2
1 Queen Bed
Superior Double Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Coffee/tea maker, Square feet - 323, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 30, Private bathroom, Bed count minimum 1, Bed count maximum 1
Family Suite
Room Size: 689 square feet m2
3 Queen Bed and Large Twin Beds
Family Suite

General

Square feet - 689, Ping - 19, Square meters - 64, Private bathroom, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Coffee/tea maker, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 3

FAQ's

Is this Rixos Turkistan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Rixos Turkistan have a swimming pool?

Yes, this Rixos Turkistan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Rixos Turkistan?

Best-rates for the Rixos Turkistan starts from $153 per night with includes Business Services, Fireplace/Heating, Restaurant, Bar, Toiletries, Internet, Air Conditioner, Accessibility, Pool, Child Friendly, Designated Smoking Area, TV, Wellness Facilities, Spa, Guest Services, Laundry, Parking, Balcony/Terrace with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Rixos Turkistan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Rixos Turkistan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rixos Turkistan has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Rixos Turkistan?

Based on the information reported by the owner or manager, the Rixos Turkistan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Rixos Turkistan?

Based on the information reported by the owner or manager, details for the cancellation policy for the Rixos Turkistan are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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