Pullman Nairobi Upper Hill | Hotel in Nairobi, Kenya

| 8.2 (75 Reviews) |  1 Bathroom  15 Guests
Nairobi Upper Hill Hotel | Pullman Nairobi Upper Hill

Hotel with Air Conditioner, Parking and Pool

Elegant Accommodations

Pullman Nairobi Upper Hill in Nairobi offers a 5-star experience with family rooms, interconnected rooms, and executive lounge access. Each room features air-conditioning, a work desk, and free WiFi.

Exceptional Facilities

Guests can enjoy spa facilities, a paid spa and wellness center, indoor swimming pool, and wellness packages. Additional amenities include a fitness room, steam room, and outdoor play area.

Dining Experience

The modern, family-friendly restaurant serves African, local, and international cuisines with halal options. Breakfast includes continental, American, buffet, vegetarian, vegan, and gluten-free selections.

Convenient Location

Located 2.5 mi from Wilson Airport, the hotel provides a paid shuttle service and is near attractions such as the National Museum and Karura Forest.

Pullman Nairobi Upper Hill is located in Nairobi.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 5 star rated property and has over 75 reviews with the average score of 8.2 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this Casai place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Pullman Nairobi Upper Hill in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pullman Nairobi Upper Hill”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Kenya Road Upper Hill PO Box 25574, Nairobi, 100, Kenya

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • FruitFruit
  • Kids' mealsKids' meals
  • Coffee house on siteCoffee house on site
  • Breakfast in the roomBreakfast in the room
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • Kid-friendly buffetKid-friendly buffet
  • Special diet meals (on request)Special diet meals (on request)
  • BarBar
  • Snack barSnack bar
ParkingParking
  • ParkingParking
  • Accessible parkingAccessible parking
  • Private ParkingPrivate Parking
  • Parking garageParking garage
  • Free parkingFree parking
  • Parking on siteParking on site
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
  • Lowered sinkLowered sink
  • Bathroom emergency cordBathroom emergency cord
  • Visual aids (tactile signs)Visual aids (tactile signs)
  • Visual aids (Braille)Visual aids (Braille)
  • Raised toiletRaised toilet
  • Auditory guidanceAuditory guidance
ActivitiesActivities
  • Tennis courtTennis court
  • Spa/Wellness packagesSpa/Wellness packages
  • Tour or class about local cultureTour or class about local culture
  • Fitness classesFitness classes
  • Mini golfMini golf
  • Personal trainerPersonal trainer
  • Steam roomSteam room
  • Indoor pool (year-round)Indoor pool (year-round)
  • Spa and wellness centerSpa and wellness center
  • FitnessFitness
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • Spa facilitiesSpa facilities
  • BowlingBowling
  • Game drivesGame drives
  • Indoor poolIndoor pool
EntertainmentEntertainment
  • Outdoor play equipment for kidsOutdoor play equipment for kids
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Non-smoking roomsNon-smoking rooms
  • Wifi in all areasWifi in all areas
  • ElevatorElevator
  • Facilities for disabled guestsFacilities for disabled guests
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • SafeSafe
  • Soundproof roomsSoundproof rooms
  • Family roomsFamily rooms
  • Designated smoking areaDesignated smoking area
Guest ServicesGuest Services
  • Room serviceRoom service
  • 24-hour front desk24-hour front desk
  • Airport shuttleAirport shuttle
  • Shared lounge/TV areaShared lounge/TV area
  • Baggage storageBaggage storage
  • Fax/PhotocopyingFax/Photocopying
  • Daily housekeepingDaily housekeeping
  • LaundryLaundry
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Packed lunchesPacked lunches
  • ConciergeConcierge
  • Suit pressSuit press
  • Dry cleaningDry cleaning
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Shuttle serviceShuttle service
  • Ironing serviceIroning service
  • Tour deskTour desk
  • Currency exchangeCurrency exchange
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • InternetInternet
  • WifiWifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • CCTV outside propertyCCTV outside property
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Physical distancing rules followedPhysical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Swimming poolSwimming pool
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Guests traveling with a minor may be subject to additional verification at check-in.

Reviews

Value for money:
6.35
Location:
8.46
Staff:
8.46
Facilities:
7.31
Comfort:
8.65
Cleanliness:
8.08
Toms
Oct 23, 2026 07:00:00 AM
Review Score:   5
United Arab Emirates
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Staffs are good
Negative: Toilet facility, ni hand shiwer
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Double Room with Two Double Beds
Room Type: Triple
Room Size: 30 m2
2 Full bed(s) Bed
Deluxe Double Room with Two Double Beds

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Toilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Walk-in shower, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Towels/sheets (extra fee), Shower, Hairdryer

General

Soundproofing, Carpeted, Key card access, Tile/marble floor, Ironing facilities, Iron, Laptop safe, Air conditioning, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit box

Media & Technology

Cable channels, Satellite channels, Radio, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Private hot tub

Kitchen

Dining table, Refrigerator, Electric kettle

Living Area

Dining area, Seating area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Triple
Room Size: 30 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Toilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Walk-in shower, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Towels/sheets (extra fee), Shower, Hairdryer

General

Soundproofing, Carpeted, Key card access, Tile/marble floor, Ironing facilities, Iron, Laptop safe, Air conditioning, Carbon monoxide detector, Interconnected room(s) available, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit box

Media & Technology

Cable channels, Satellite channels, Radio, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Private hot tub

Kitchen

Dining table, Refrigerator, Electric kettle

Living Area

Dining area, Seating area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Executive Club Room
Room Type: Triple
Room Size: 89 m2
1 King bed(s) Bed
Executive Club Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Toilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Walk-in shower, Toothbrush, Bathrobe, Conditioner, Body soap, Free toiletries, Slippers, Towels/sheets (extra fee), Shower, Hairdryer

General

Soundproofing, Carpeted, Key card access, Tile/marble floor, Ironing facilities, Iron, Laptop safe, Air conditioning, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit box

Media & Technology

Cable channels, Satellite channels, Radio, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Private hot tub

Kitchen

Dining table, Refrigerator, Electric kettle

Living Area

Dining area, Seating area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Executive Suite One King
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed
Executive Suite One King

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Toothbrush, Body soap, Slippers, Additional toilet, Bath or shower, Toilet paper, Additional bathroom, Walk-in shower, Bathrobe, Free toiletries, Towels/sheets (extra fee), Shower, Shower cap, Toilet, Shampoo, Towels, Bath, Conditioner, Hairdryer

General

Soundproofing, Carpeted, Key card access, Tile/marble floor, Ironing facilities, Iron, Laptop safe, Air conditioning, Carbon monoxide detector, Interconnected room(s) available, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit box

Media & Technology

Cable channels, Satellite channels, Radio, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Private hot tub

Kitchen

Coffee machine, Dining table, Refrigerator, Electric kettle

Living Area

Dining area, Seating area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Junior King Suite
Room Type: Suite
Room Size: 73 m2
1 King bed(s) Bed
Junior King Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Toothbrush, Body soap, Slippers, Additional toilet, Bath or shower, Toilet paper, Additional bathroom, Walk-in shower, Bathrobe, Free toiletries, Towels/sheets (extra fee), Shower, Shower cap, Toilet, Shampoo, Towels, Bath, Conditioner, Hairdryer

General

Soundproofing, Carpeted, Key card access, Tile/marble floor, Ironing facilities, Iron, Laptop safe, Air conditioning, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit box

Media & Technology

Cable channels, Satellite channels, Radio, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Private hot tub

Kitchen

Coffee machine, Dining table, Refrigerator, Electric kettle

Living Area

Dining area, Seating area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Pullman Nairobi Upper Hill pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pullman Nairobi Upper Hill? 

Check-in time for Pullman Nairobi Upper Hill starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pullman Nairobi Upper Hill have a swimming pool? 

Yes, this Pullman Nairobi Upper Hill has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pullman Nairobi Upper Hill? 

Best-rates for the Pullman Nairobi Upper Hill starts from $150 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Private Pool, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pullman Nairobi Upper Hill a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pullman Nairobi Upper Hill wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Pullman Nairobi Upper Hill is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pullman Nairobi Upper Hill? 

Based on the information reported by the owner or manager, the Pullman Nairobi Upper Hill indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pullman Nairobi Upper Hill? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Pullman Nairobi Upper Hill are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.