Phoenix by Kan | Hotel in Tulum, Mexico

| 9.0 (10 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Phoenix by Kan

Hotel with Balcony, Accessibility and Security

Beachfront hotel with calming spa services
This smoke-free hotel features a private beach, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
Change of towels is available on request.
Phoenix by Kan offers 7 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carr. Tulum - Boca Paila Km 11, Tulum, 77780, Mexico

Amenities

Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly

Facility Overview

BathroomsBathrooms
  • Free toiletriesFree toiletries
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • ShampooShampoo
  • ShowerShower
  • SoapSoap
  • Toilet paperToilet paper
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
  • TowelsTowels
BedroomBedroom
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Bed sheetsBed sheets
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Egyptian cotton sheetsEgyptian cotton sheets
  • Premium beddingPremium bedding
  • Access via exterior corridorsAccess via exterior corridors
  • ChefChef
  • Laptop-compatible safeLaptop-compatible safe
  • Restaurant dining guideRestaurant dining guide
  • Separate sitting areaSeparate sitting area
  • Window screensWindow screens
BreakfastBreakfast
  • 1 bar1 bar
  • 1 restaurant1 restaurant
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • Free continental breakfast available daily 9:00 AM–noonFree continental breakfast available daily 9:00 AM–noon
  • Champagne serviceChampagne service
  • Free bottled waterFree bottled water
  • Free minibar (some items)Free minibar (some items)
ParkingParking
  • Free self parking on siteFree self parking on site
AccessibilityAccessibility
  • Area rugs in roomArea rugs in room
  • Hardwood flooring in roomHardwood flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • EcotoursEcotours
  • ZooZoo
  • Bicycle rentalsBicycle rentals
  • Scooter/moped rentalsScooter/moped rentals
  • Spa servicesSpa services
GeneralGeneral
  • EnglishEnglish
  • SpanishSpanish
  • Couples diningCouples dining
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Change of towels (on request)Change of towels (on request)
  • Concierge servicesConcierge services
  • Daily housekeepingDaily housekeeping
  • Front desk (limited hours)Front desk (limited hours)
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps
OutdoorsOutdoors
  • GardenGarden
  • Private beachfront locationPrivate beachfront location
  • TerraceTerrace
  • Furnished balcony or patioFurnished balcony or patio
  • YardYard
SpaSpa
  • Body treatmentsBody treatments
  • Body wrapsBody wraps
  • FacialsFacials
  • Massage - deep-tissueMassage - deep-tissue

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm early check-in subject to availability
Check-out
Check-out
Check-out before 11:30 am late check-out subject to availability
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for usd 75.0 per day.
Payment Policy
Payment Policy
Rollaway bed fee: usd 75.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Gunnar L
Feb 2, 2024 09:02:54 AM
Review Score:   5
Summary: Great for easy going travellers. Many things to like and some not so much. Cozy atmosphere and friendly staff. Water cut-off a couple of times, ran out of food and wine in the restaurants. Easy to fix the issues. I like it.
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FAQ's

Is this Phoenix by Kan pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Phoenix by Kan have a swimming pool? 

No, this Phoenix by Kan does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix by Kan? 

Best-rates for the Phoenix by Kan starts from $52 per night with includes Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Child Friendly with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Phoenix by Kan a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix by Kan wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Phoenix by Kan has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix by Kan? 

Based on the information reported by the owner or manager, the Phoenix by Kan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix by Kan? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix by Kan are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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