Luna Palace | Resort in Mazatlán, Mexico

| 8.8 (52 Reviews) |  5 Bathrooms  20 Guests
Zona Dorada Resort | Luna Palace

Resort with Air Conditioner, Parking and Pool

Ideally located directly on the beaches of Mazatlan, this all-suite hotel is close to many main points of interest and features friendly service, complete with many of the comforts of home. The Luna Palace is conveniently located within walking distance to many attractions and sites. The city's local shops, delicious restaurants, entertainment, golf courses and an exciting nightlife are in close proximity. Guests at Luna can enjoy private balconies and terraces, a spacious swimming pool, and fully-equipped kitchenettes in each guestroom.

Luna Palace is located in Mazatlán.

This 44 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 52 reviews with the average score of 8.8 . Coming to Mazatlán and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 44 Bedrooms Resort if you want to learn more about this Casai place in Mazatlán. These details are authentic, as they are provided by our partner, booking.com.

This Luna Palace in Mazatlán is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Luna Palace”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Avenida Camaron Sabalo S/N, Mazatlán, 82110, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • BarBar
ParkingParking
  • Private ParkingPrivate Parking
  • Parking on siteParking on site
  • ParkingParking
  • Free parkingFree parking
ActivitiesActivities
  • BeachfrontBeachfront
  • BeachBeach
  • Water sports facilities on siteWater sports facilities on site
GeneralGeneral
  • ElevatorElevator
  • Air conditioningAir conditioning
  • SafeSafe
  • Family roomsFamily rooms
  • Non-smoking roomsNon-smoking rooms
  • HeatingHeating
  • Designated smoking areaDesignated smoking area
  • Wifi in all areasWifi in all areas
Guest ServicesGuest Services
  • LaundryLaundry
  • Suit pressSuit press
  • 24-hour front desk24-hour front desk
  • Currency exchangeCurrency exchange
  • Room serviceRoom service
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
  • ConciergeConcierge
  • Express check-in/outExpress check-in/out
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden
  • Outdoor poolOutdoor pool
  • Outdoor furnitureOutdoor furniture
  • Outdoor pool (year-round)Outdoor pool (year-round)
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Key card accessKey card access
  • Fire extinguishersFire extinguishers
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • Physical distancing rules followedPhysical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available
SpaSpa
  • Swimming poolSwimming pool
  • Kids' poolKids' pool
  • WaterslideWaterslide
  • Beach chairs/LoungersBeach chairs/Loungers
  • Heated poolHeated pool
  • Beach umbrellasBeach umbrellas

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, reservations of 10 or more rooms will be considered as group and will have special policies, please note that the 6th and 7th floor are currently in the process of remodeling.

Reviews

Value for money:
8.24
Location:
9.19
Staff:
8.67
Facilities:
8.21
Comfort:
8.64
Cleanliness:
8.61
Thomas
May 12, 2026 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Extended Group
Travel Purpose: business
Positive: The staff was very friendly and helpful. And the rooms were nicely furnished, but the setting and the views are the best part!
Summary: Our stay was wonderful, but too short!
See All Reviews

Room Arrangement

Room InfoFacilities
Studio with Ocean View
Room Type: Studio
Room Size: 30 m2
1 King bed(s) Bed
Studio with Ocean View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Towels, Towels/Sheets (extra fee), Toilet paper, Shower, Shampoo, Hairdryer

General

Iron, Tile/Marble floor, Air conditioning, Safety deposit box, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Kitchen

Kitchenette, Stovetop, Microwave, Kitchen, Coffee machine, Dining table, Kitchenware, Refrigerator

Outdoors

Outdoor furniture, Balcony

View

Garden view, Sea view, View, Pool view

Services

Wake-up service

Bedroom

Cribs, Alarm clock

Living Area

Dining area

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator

Pool and Spa

Heated pool
Junior Suite with Ocean Partial View
Room Type: Suite
Room Size: 35 m2
2 Full bed(s) Bed
Junior Suite with Ocean Partial View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Towels, Towels/Sheets (extra fee), Toilet paper, Shower, Shampoo, Hairdryer

General

Iron, Tile/Marble floor, Air conditioning, Safety deposit box, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Kitchen

Kitchenette, Stovetop, Microwave, Kitchen, Coffee machine, Dining table, Kitchenware, Refrigerator

Outdoors

Outdoor furniture, Balcony

View

Garden view, Sea view, View, Pool view

Services

Wake-up service

Bedroom

Cribs, Alarm clock

Living Area

Dining area

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator

Pool and Spa

Heated pool
Family Suite
Room Type: Family
Room Size: 50 m2
2 Twin bed(s) Bed
2 Full bed(s) Bed
Family Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Towels, Towels/Sheets (extra fee), Toilet paper, Shower, Shampoo, Hairdryer

General

Iron, Tile/Marble floor, Air conditioning, Safety deposit box, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Kitchen

Kitchenette, Stovetop, Microwave, Kitchen, Coffee machine, Dining table, Kitchenware, Refrigerator

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Dining area

View

Garden view, Sea view, View, Pool view

Services

Wake-up service

Bedroom

Cribs, Alarm clock

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator

Room amenities

Sofa bed

Pool and Spa

Heated pool
Junior Suite with Garden View
Room Type: Suite
Room Size: 30 m2
2 Full bed(s) Bed
Junior Suite with Garden View

Bathroom

Private bathroom, Toilet, Towels, Towels/Sheets (extra fee), Toilet paper, Shower, Shampoo, Hairdryer

General

Iron, Tile/Marble floor, Air conditioning, Safety deposit box, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Outdoors

Balcony

Kitchen

Microwave, Kitchen, Coffee machine, Kitchenware, Refrigerator

Services

Wake-up service

Bedroom

Cribs, Alarm clock

Living Area

Dining area

View

Pool view, Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Heated pool

Food & Drink

Bottle of water
Junior Suite Interior
Room Type: Studio
Room Size: 30 m2
1 Full bed(s) Bed
1 Sofa bed Bed
2 Full bed(s) Bed
Junior Suite Interior

Bathroom

Private bathroom, Toilet, Towels, Towels/Sheets (extra fee), Toilet paper, Shower, Shampoo, Hairdryer

General

Iron, Tile/Marble floor, Air conditioning, Safety deposit box, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Outdoors

Balcony

Kitchen

Microwave, Kitchenware, Kitchen, Refrigerator

Services

Wake-up service

Living Area

Dining area

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Heated pool

Food & Drink

Bottle of water

Bedroom

Cribs

FAQ's

Is this Luna Palace pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Luna Palace? 

Check-in time for Luna Palace starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Luna Palace have a swimming pool? 

Yes, this Luna Palace has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Luna Palace? 

Best-rates for the Luna Palace starts from $159 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, View, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Security/Safety, Business Services, Sports/Activities, Restaurant, Bar, Guest Services, Child Friendly, Heating, Internet, Laundry with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Luna Palace a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Luna Palace wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Luna Palace has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Luna Palace? 

Based on the information reported by the owner or manager, the Luna Palace indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Luna Palace? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Luna Palace are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.