Hotel Palacio Maya | Hotel in Mérida, Mexico

| 8.5 (1169 Reviews) |  9 Bathrooms  26 Guests
Centro Hotel | Hotel Palacio Maya

Hotel with Air Conditioner, Parking and Pool

Comfortable Accommodations

Hotel Palacio Maya in Mérida offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a refrigerator, free toiletries, and a TV, ensuring a pleasant stay.

Exceptional Facilities

Guests can enjoy a fitness center, sun terrace, and a year-round outdoor swimming pool. The hotel features a garden, restaurant, bar, and free WiFi, providing ample leisure and relaxation options.

Dining Experience

The family-friendly restaurant serves local specialties, fresh pastries, cheese, and fruits for breakfast. Lunch and dinner are available in a welcoming ambiance, catering to diverse preferences.

Convenient Location

Located 3.7 mi from Manuel Crescencio Rejón International Airport, the hotel is highly rated for its garden, convenient location, and room comfort. Additional amenities include a fitness room, hot tub, and terrace.

Hotel Palacio Maya is located in Mérida.

This 69 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 1169 reviews with the average score of 8.5 . Coming to Mérida and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 69 Bedrooms Hotel if you want to learn more about this Casai place in Mérida. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Palacio Maya in Mérida is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Palacio Maya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Calle 62 329, Mérida, 97000, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet

Facility Overview

BreakfastBreakfast
  • Breakfast in the roomBreakfast in the room
  • BarBar
  • RestaurantRestaurant
ParkingParking
  • Parking on siteParking on site
  • ParkingParking
  • Free parkingFree parking
ActivitiesActivities
  • Public BathPublic Bath
  • Fitness centerFitness center
  • FitnessFitness
GeneralGeneral
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
  • ElevatorElevator
  • SafeSafe
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • Business centerBusiness center
  • Room serviceRoom service
  • Daily housekeepingDaily housekeeping
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • ConciergeConcierge
  • Baggage storageBaggage storage
  • 24-hour front desk24-hour front desk
  • Tour deskTour desk
InternetInternet
  • Free WifiFree Wifi
  • InternetInternet
  • WifiWifi
OutdoorsOutdoors
  • Sun deckSun deck
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
  • Outdoor poolOutdoor pool
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • GardenGarden
Security/SafetySecurity/Safety
  • Key card accessKey card access
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Key accessKey access
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • Smoke alarmsSmoke alarms
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • Face masks for guests availableFace masks for guests available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Swimming poolSwimming pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.59
Location:
8.71
Staff:
8.47
Facilities:
8.52
Comfort:
8.84
Cleanliness:
8.76
David
Aug 25, 2026 07:00:00 AM
Review Score:   5
Mexico
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The staff was very cordial and helpful, especially Jennifer from the reception. Basic and comfortable
Negative: Electricity shutdowns all around the area, which affects the air conditioner
Summary: Basic and almost meet the needs
See All Reviews

Room Arrangement

Room InfoFacilities
Single Room with Balcony
Room Type: Double
Room Size: 17 m2
1 Full bed(s) Bed
Single Room with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet paper, Conditioner, Body soap, Hairdryer, Shower, Shampoo, Towels, Free toiletries, Toilet, Private bathroom

General

Ironing facilities, Smoke alarm, Tile/marble floor, Iron, Key card access, Laptop safe, Trash cans, Air conditioning, Safety deposit box

Media & Technology

Telephone, TV, Cable channels, Flat-screen TV

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs, Linens

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Twin Room with Balcony
Room Type: Twin
Room Size: 17 m2
2 Full bed(s) Bed
Twin Room with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet paper, Conditioner, Body soap, Hairdryer, Shower, Shampoo, Towels, Free toiletries, Toilet, Private bathroom

General

Ironing facilities, Smoke alarm, Tile/marble floor, Iron, Key card access, Laptop safe, Trash cans, Air conditioning, Safety deposit box

Media & Technology

Telephone, TV, Cable channels, Flat-screen TV

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs, Linens

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Suite Two Beds
Room Type: Suite
Room Size: 40 m2
2 Full bed(s) Bed
Suite Two Beds

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet paper, Conditioner, Body soap, Hairdryer, Shower, Shampoo, Towels, Free toiletries, Toilet, Private bathroom

General

Ironing facilities, Smoke alarm, Tile/marble floor, Iron, Key card access, Laptop safe, Trash cans, Air conditioning, Safety deposit box

Media & Technology

Telephone, TV, Cable channels, Flat-screen TV

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Sofa, Dining area

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs, Linens

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Suite with Spa Bath
Room Type: Suite
Room Size: 40 m2
2 Full bed(s) Bed
Suite with Spa Bath

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet paper, Bath or shower, Conditioner, Bath, Body soap, Toilet, Hairdryer, Shower, Shampoo, Towels, Free toiletries, Spa tub, Private bathroom

General

Ironing facilities, Smoke alarm, Tile/marble floor, Iron, Key card access, Laptop safe, Trash cans, Air conditioning, Safety deposit box

Media & Technology

Telephone, TV, Cable channels, Flat-screen TV

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Sofa, Seating area, Dining area

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs, Linens

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Family Suite
Room Type: Suite
Room Size: 50 m2
1 Full bed(s) Bed
2 Full bed(s) Bed
Family Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet paper, Bath or shower, Conditioner, Additional bathroom, Bath, Body soap, Toilet, Hairdryer, Shower, Shampoo, Towels, Free toiletries, Spa tub, Private bathroom

General

Ironing facilities, Smoke alarm, Tile/marble floor, Iron, Key card access, Laptop safe, Trash cans, Air conditioning, Safety deposit box

Media & Technology

Telephone, TV, Cable channels, Flat-screen TV

Activities

Hot tub

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Sofa, Seating area, Dining area

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs, Linens

View

City view

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Presidential Suite
Room Type: Suite
Room Size: 40 m2
1 Full bed(s) Bed
Presidential Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet paper, Bath or shower, Conditioner, Bath, Body soap, Toilet, Hairdryer, Shower, Shampoo, Towels, Free toiletries, Spa tub, Private bathroom

General

Ironing facilities, Smoke alarm, Tile/marble floor, Iron, Key card access, Laptop safe, Trash cans, Air conditioning, Safety deposit box

Media & Technology

Telephone, TV, Cable channels, Flat-screen TV

Activities

Hot tub

Outdoors

Terrace, Balcony, Outdoor furniture

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Sofa, Seating area, Dining area

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs, Linens

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Suite One Bed
Room Type: Suite
Room Size: 40 m2
1 Full bed(s) Bed
Suite One Bed

Bathroom

Toilet paper, Conditioner, Body soap, Hairdryer, Shower, Shampoo, Towels, Free toiletries, Toilet, Private bathroom

General

Ironing facilities, Smoke alarm, Tile/marble floor, Iron, Key card access, Laptop safe, Trash cans, Air conditioning, Safety deposit box

Media & Technology

Telephone, TV, Cable channels, Flat-screen TV

Kitchen

Refrigerator

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs, Linens

View

City view

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed
Standard King Room

Bathroom

Toilet paper, Conditioner, Body soap, Hairdryer, Shower, Shampoo, Towels, Free toiletries, Toilet, Private bathroom

General

Ironing facilities, Smoke alarm, Iron, Key card access, Laptop safe, Trash cans, Air conditioning, Safety deposit box

Media & Technology

Telephone, TV, Cable channels, Flat-screen TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs, Linens

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Palacio Maya pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Palacio Maya? 

Check-in time for Hotel Palacio Maya starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Palacio Maya have a swimming pool? 

Yes, this Hotel Palacio Maya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Palacio Maya? 

Best-rates for the Hotel Palacio Maya starts from $64 per night with includes Air Conditioner, Parking, Pool, View, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Security/Safety, Business Services, Wellness Facilities, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Internet with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Palacio Maya a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Palacio Maya wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Palacio Maya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Palacio Maya? 

Based on the information reported by the owner or manager, the Hotel Palacio Maya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Palacio Maya? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Palacio Maya are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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