Four Points by Sheraton Taicang | Hotel in Suzhou, China

| 8.6 (85 Reviews) |  1 Bathroom
Taicang Hotel | Four Points by Sheraton Taicang

Hotel with Laundry, Accessibility and Restaurant

Along with 2 restaurants, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Housekeeping is available on request.
Four Points by Sheraton Taicang offers 437 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a fitness center.

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No 288 Shanghai East Road, Suzhou, 215400, China

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • Free toiletriesFree toiletries
  • BathrobesBathrobes
  • BidetBidet
  • Private bathroomPrivate bathroom
  • Separate bathtub and showerSeparate bathtub and shower
  • Deep soaking bathtubDeep soaking bathtub
  • TowelsTowels
BedroomBedroom
  • Premium beddingPremium bedding
  • Down comforterDown comforter
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • Free cribs/infant bedsFree cribs/infant beds
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Pillow menuPillow menu
  • Air conditioningAir conditioning
  • Iron/ironing boardIron/ironing board
  • PhonePhone
  • LED light bulbsLED light bulbs
  • Free newspapersFree newspapers
  • Energy-saving switchesEnergy-saving switches
  • DeskDesk
  • Laptop-compatible safeLaptop-compatible safe
  • Connecting rooms availableConnecting rooms available
  • Washer and dryerWasher and dryer
  • Water-efficient showers onlyWater-efficient showers only
  • Separate sitting areaSeparate sitting area
  • SlippersSlippers
  • Access via exterior corridorsAccess via exterior corridors
BreakfastBreakfast
  • 1 bar1 bar
  • 2 restaurants2 restaurants
  • Buffet breakfast available for a fee daily: CNY 120 per personBuffet breakfast available for a fee daily: CNY 120 per person
  • Room service availableRoom service available
  • Electric kettleElectric kettle
  • Coffee/tea makerCoffee/tea maker
  • Free bottled waterFree bottled water
  • MinibarMinibar
ParkingParking
  • Airport shuttle on requestAirport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Free self parking on siteFree self parking on site
AccessibilityAccessibility
  • Low-height electrical outlets in bathroomLow-height electrical outlets in bathroom
  • Handrails in stairwaysHandrails in stairways
  • Lever door handlesLever door handles
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Phone accessibility kitPhone accessibility kit
  • Low-height door lockLow-height door lock
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Grab bar in bathtubGrab bar in bathtub
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • ElevatorElevator
  • Grab bar near toiletGrab bar near toilet
  • Grab bar in showerGrab bar in shower
  • Wheelchair-accessible poolWheelchair-accessible pool
  • Wheelchair-accessible business centerWheelchair-accessible business center
  • Stair-free path to entranceStair-free path to entrance
  • Hand-held showerheadHand-held showerhead
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • In-room accessibilityIn-room accessibility
  • Height-adjustable showerheadHeight-adjustable showerhead
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Transfer showerTransfer shower
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Visual alarms in hallwaysVisual alarms in hallways
ActivitiesActivities
  • GolfingGolfing
  • Fitness centerFitness center
  • BicyclingBicycling
EntertainmentEntertainment
  • 42-inch LCD TV42-inch LCD TV
  • Satellite channelsSatellite channels
GeneralGeneral
  • Business centerBusiness center
  • Meeting roomMeeting room
  • Conference spaceConference space
  • ATM/banking servicesATM/banking services
  • ElevatorElevator
  • Banquet hallBanquet hall
  • Front-desk safeFront-desk safe
  • EnglishEnglish
  • Chinese (Mandarin)Chinese (Mandarin)
  • Double-glazed windowsDouble-glazed windows
  • Vegan dining optionsVegan dining options
  • Comprehensive food waste policyComprehensive food waste policy
  • TV in lobbyTV in lobby
  • Designated smoking areasDesignated smoking areas
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Vegetarian dining optionsVegetarian dining options
Guest ServicesGuest Services
  • Washer/dryerWasher/dryer
  • Free cribs/infant bedsFree cribs/infant beds
  • Laundry facilitiesLaundry facilities
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Luggage storageLuggage storage
  • Multilingual staffMultilingual staff
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Dry cleaning serviceDry cleaning service
  • Laundry facilitiesLaundry facilities
  • Porter/bellhopPorter/bellhop
InternetInternet
  • Available in some public areas: Free WiFi and wired InternetAvailable in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before noon express check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for cny 200.0 per night. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately cny 120 per person airport shuttle fee: cny 850 per vehicle (one way) rollaway bed fee: cny 200.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Mark
Sep 10, 2025 11:40:00 AM
Review Score:   4
Summary: I have been using that hotel for 15 years and it has really gone down hill!!!!! the food was cold the TV had limited channels for foreign visitor I will not be back
See All Reviews

Room Arrangement

Room InfoFacilities
Club Room, 2 Twin Beds
Room Size: 431 square feet m2
2 Twin Beds
Club Room, 2 Twin Beds

General

Square meters - 40, Ping - 12.11, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Square feet - 431, Bed count maximum 2
Comfort Suite, 1 Bedroom
Room Size: 538 square feet m2
1 King Bed
Comfort Suite, 1 Bedroom

General

Square meters - 50, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Executive Single Room, 1 Bedroom, Executive Level
Room Size: 861 square feet m2
1 Queen Bed
Executive Single Room, 1 Bedroom, Executive Level

General

Executive level room, Square meters - 80, Number of bedrooms - 1, Wardrobe or closet, Ping - 24.2, Square feet - 861, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Traditional Room, 2 Twin Beds
Room Size: 431 square feet m2
2 Twin Beds
Traditional Room, 2 Twin Beds

General

Square meters - 40, Ping - 12.11, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Square feet - 431, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 484 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Wardrobe or closet, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Superior Room, 1 King Bed
Room Size: 484 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Wardrobe or closet, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Club Room, 1 King Bed
Room Size: 431 square feet m2
1 King Bed
Club Room, 1 King Bed

General

Square meters - 40, Ping - 12.11, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431
Traditional Room, 1 King Bed
Room Size: 431 square feet m2
1 King Bed
Traditional Room, 1 King Bed

General

Square meters - 40, Number of bedrooms - 1, Wardrobe or closet, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431

FAQ's

Is this Taicang hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Taicang hotel have a swimming pool?

No, this Taicang hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Taicang hotel?

Best-rates for the Taicang hotel starts from $78 per night with includes Air Conditioner, Wellness Facilities, Toiletries, Breakfast, Parking, Designated Smoking Area, Wheelchair Accessible, Business Services, Kitchen, Laundry, Accessibility, Restaurant, Guest Services, Child Friendly, Internet, TV, Bedding/Linens, Bar with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Taicang hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Taicang hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Taicang hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Taicang hotel?

Based on the information reported by the owner or manager, the Taicang hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Taicang hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Taicang hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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