el PRADO | Hotel in Palo Alto, CA

| 9.4 (636 Reviews) | 1 Bathroom

Hotel with Air Conditioner, Balcony and Security

This smoke-free hotel features a fitness center, a 24-hour business center, and valet parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

520 Cowper Street, Palo Alto, 94301, USA

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Designer toiletries

Hair dryer

Shower

Bathrobes

Private bathroom

Towels

Bedroom

Air conditioning (climate-controlled)

Egyptian cotton sheets

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

Hypo-allergenic bedding

Pillow-top mattress

Bed sheets

Down comforter

Individually furnished

In-room massage

Turndown service

Slippers

Laptop-compatible safe

Iron/ironing board

Phone

Individually decorated

Free newspapers

Breakfast

Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-100 per person

Coffee/tea in common area(s)

24-hour room service

Minibar

Electric kettle

Champagne service

Parking

Electric car charging station on site

Limo/town car service

Wheelchair-accessible parking available

Valet parking on site (USD 35 per night; includes in/out privileges)

Extended parking on site

Accessibility

Elevator

Wheelchair-accessible path of travel

Wheelchairs available on site

Hand-held showerhead

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Visual alarms in hallways

Wheelchair-accessible business center

Height-adjustable showerhead

Wheelchair-accessible parking

Handrails in stairways

Wheelchair-accessible concierge desk

Braille signage

Wheelchair-accessible registration desk

Activities

Golf lessons

Golfing

Theme parks

Hiking/biking trails

Fitness center

Entertainment

Digital channels

49-inch flat-screen TV

Premium channels

General

24-hour business center

Meeting rooms

Conference space (7000 square feet)

Elevator

Banquet hall

Ballroom

Library

Free newspapers in lobby

English

TV in lobby

Smoke-free property

Romance packages available

Guest Services

Free cribs/infant beds

Daily housekeeping

Dry cleaning service

Concierge services

Turndown service

Hair salon

Multilingual staff

Wedding services

24-hour front desk

Tour/ticket assistance

Porter/bellhop

Luggage storage

Internet

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Balcony

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 10 to 100 per person valet parking fee: usd 35 per night (in/out privileges) pet fee: usd 75 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 70 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 75 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Richard

Jan 31, 2026 11:07:43 AM

Review Score: 10

Summary: Nice hotel. Good location. Quite clean. Fitness room seemed a bit lacking. Staff were very nice!

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 Queen Bed Room Size: 300 square feet m² 1 Queen Bed	General Pet-friendly room, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 28, Square feet - 300, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Ping - 8.43
Deluxe Room, 1 King Bed, Fireplace Room Size: 500 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 500, Ping - 14.05, No rollaway/extra beds, Fireplace, Number of bedrooms - 1, In-room playpen, Square meters - 46, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Suite, 1 King Bed Room Size: 500 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 500, Desk, Number of bedrooms - 1, Separate sitting area, Ping - 14, Square meters - 46, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds Room Size: 400 square feet m² 2 Queen Beds	General Pet-friendly room, Grab bar - in shower, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Square meters - 37, Courtyard view, In-room playpen, Square feet - 400, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 400 square feet m² 1 King Bed	General Pet-friendly room, Ping - 11.24, Grab bar - in shower, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 37, Courtyard view, In-room playpen, Square feet - 400, Bed count minimum 1, Bed count maximum 1, City view
Courtyard King Suite, Balcony Room Size: 500 square feet m² 2 King Bed and Double Sofa Bed	General Rollaway/extra beds (surcharge), Square feet - 500, Ping - 14.05, Number of bedrooms - 1, Pets not allowed, Balcony, In-room playpen, Square meters - 46, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this el PRADO pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the el PRADO have a swimming pool?

No, this el PRADO does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in el PRADO?

Best-rates for the el PRADO starts from $379 per night with includes Air Conditioner, Balcony/Terrace, Security/Safety, Bedding/Linens, Wellness Facilities, Bar, Breakfast, Wheelchair Accessible, Accessibility, Business Services, Guest Services, Child Friendly, Internet, Laundry, Entertainment, TV, Toiletries, Parking, Kitchen with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is el PRADO a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the el PRADO wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the el PRADO is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the el PRADO?

Based on the information reported by the owner or manager, the el PRADO indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for el PRADO?

Based on the information reported by the owner or manager, details for the cancellation policy for the el PRADO are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

CA $518

Price Details

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el PRADO | Hotel in Palo Alto, CA

Available rates:

Hotel with Air Conditioner, Balcony and Security

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

General

General

General

General

General

General

FAQ's

Is this el PRADO pet-friendly for guests?

Does the el PRADO have a swimming pool?

How much does it cost per night to stay in el PRADO?

Is el PRADO a family-friendly place to stay?

Is the el PRADO wheelchair accessible or offer services for disabled guests?

What is the minimum night stay policy for the el PRADO?

What cancellation policy is in place for el PRADO?

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