Cloud Hotel & Suites | Hotel in Nairobi, Kenya

| 7.4 (115 Reviews) |  1 Bathroom
Parklands Hotel | Cloud Hotel & Suites

Hotel with Air Conditioner, Parking and Pool

An indoor pool, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Cloud Hotel & Suites offers 39 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.


An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Corner of 4th Parklands and Masari Road, Nairobi, 00100, Kenya

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • TowelsTowels
  • Bathtub or showerBathtub or shower
  • Free toiletriesFree toiletries
  • Rainfall showerheadRainfall showerhead
  • Private bathroomPrivate bathroom
BedroomBedroom
  • Air conditioningAir conditioning
  • Premium beddingPremium bedding
  • Bed sheetsBed sheets
  • SlippersSlippers
  • SoundproofingSoundproofing
  • Turndown serviceTurndown service
  • DeskDesk
  • Laptop-compatible safeLaptop-compatible safe
  • PhonePhone
BreakfastBreakfast
  • 24-hour room service24-hour room service
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 9 per personBuffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 9 per person
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar1 poolside bar and 1 bar
  • Coffee/tea makerCoffee/tea maker
  • RefrigeratorRefrigerator
  • Free bottled waterFree bottled water
  • Electric kettleElectric kettle
ParkingParking
  • Airport shuttle on requestAirport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on siteFree self parking on site
AccessibilityAccessibility
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • ElevatorElevator
  • Elevator door width (inches): 47Elevator door width (inches): 47
  • Wheelchair-accessible registration desk height (inches): 47Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • EcotoursEcotours
  • SafariSafari
  • GolfingGolfing
  • Boat toursBoat tours
  • Bicycle rentalsBicycle rentals
  • Hiking/biking trailsHiking/biking trails
  • Hot tubHot tub
  • Outdoor poolOutdoor pool
  • Indoor poolIndoor pool
  • Steam roomSteam room
  • SaunaSauna
EntertainmentEntertainment
  • Satellite channelsSatellite channels
  • Premium channelsPremium channels
  • 32-inch LCD TV32-inch LCD TV
GeneralGeneral
  • 24-hour business center24-hour business center
  • Meeting roomMeeting room
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • ATM/banking servicesATM/banking services
  • ElevatorElevator
  • EnglishEnglish
  • FrenchFrench
  • RussianRussian
  • Designated smoking areasDesignated smoking areas
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Soundproofed roomsSoundproofed rooms
  • Indoor poolIndoor pool
  • Laundry facilitiesLaundry facilities
  • Babysitting (surcharge)Babysitting (surcharge)
  • RefrigeratorRefrigerator
  • Dry cleaning serviceDry cleaning service
  • Luggage storageLuggage storage
  • Wedding servicesWedding services
  • Turndown serviceTurndown service
  • Laundry facilitiesLaundry facilities
  • 24-hour front desk24-hour front desk
  • Concierge servicesConcierge services
  • Daily housekeepingDaily housekeeping
InternetInternet
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • Free pool cabanasFree pool cabanas
  • Pool umbrellasPool umbrellas
SpaSpa
  • Turkish bath/hammamTurkish bath/hammam
  • AromatherapyAromatherapy
  • Massage - deep-tissueMassage - deep-tissue

Policies

Check-in
Check-in
Check-in start time: noon; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before 11:30 am
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for usd 20.0 per night.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately usd 9 per person airport shuttle fee: usd 30 per vehicle (one way) rollaway bed fee: usd 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Abhilash
May 14, 2026 04:13:04 PM
Review Score:   10
Summary: Good hotel
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Double or Twin Room
Room Size: 301 square feet m2
1 Double Bed
2 Twin Beds
Standard Double or Twin Room

General

No rollaway/extra beds, No cribs (infant beds), Wardrobe or closet, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, City view, Bed count maximum 2
Executive Room
Room Size: 301 square feet m2
1 Double Bed
Executive Room

General

Bidet, No rollaway/extra beds, No cribs (infant beds), Wardrobe or closet, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Suite
Room Size: 301 square feet m2
1 King Bed
Suite

General

Bidet, Number of living rooms 0, Wheelchair-width doorways, Number of bedrooms - 1, Doorway wheelchair width (centimeters) - 122, Doorway wheelchair width (inches) - 48, Square meters - 28, Square feet - 301, Wheelchair accessible, Canal view, Free cribs/infant beds, No rollaway/extra beds, Wardrobe or closet, Ping - 8.46, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Cloud Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cloud Hotel & Suites have a swimming pool?

Yes, this Cloud Hotel & Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cloud Hotel & Suites?

Best-rates for the Cloud Hotel & Suites starts from $54 per night with includes Business Services, Spa, Toiletries, Guest Services, Hot Tub, Parking, Designated Smoking Area, Restaurant, Bar, Child Friendly, Laundry, Bedding/Linens, Breakfast, Kitchen, Air Conditioner, TV, Accessibility, Wellness Facilities, Internet, Pool, Wheelchair Accessible with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cloud Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cloud Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cloud Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cloud Hotel & Suites?

Based on the information reported by the owner or manager, the Cloud Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cloud Hotel & Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cloud Hotel & Suites are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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