Cloud Hotel & Suites | Hotel in Nairobi, Kenya

| 6.7 (422 Reviews) |  3 Bathrooms  7 Guests
Parklands Hotel | Cloud Hotel & Suites

Hotel with Air Conditioner, Parking and Pool

Located 0.6 mi from the City Park and 3.7 mi from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available. The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries. Breakfast is served at the roof top restaurant by the pool, overlooking the city. Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets. The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.

Cloud Hotel & Suites is located in Nairobi.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Child Friendly, Internet, and several others. This is a 4 star rated property and has over 422 reviews with the average score of 6.7 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this Casai place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Cloud Hotel & Suites in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cloud Hotel & Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Diamond Plaza, Parklands, Nairobi, 00100, Kenya

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Snack barSnack bar
  • Wine/ChampagneWine/Champagne
  • RestaurantRestaurant
  • Breakfast in the roomBreakfast in the room
  • Kid-friendly buffetKid-friendly buffet
  • Kids' mealsKids' meals
  • BarBar
  • Special diet meals (on request)Special diet meals (on request)
  • Coffee house on siteCoffee house on site
ParkingParking
  • Private ParkingPrivate Parking
  • ParkingParking
  • Parking on siteParking on site
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Bathroom emergency cordBathroom emergency cord
  • Toilet with grab railsToilet with grab rails
ActivitiesActivities
  • Happy hourHappy hour
  • Spa/Wellness packagesSpa/Wellness packages
  • Hot tub/JacuzziHot tub/Jacuzzi
  • Temporary art galleriesTemporary art galleries
  • Indoor poolIndoor pool
  • Indoor pool (year-round)Indoor pool (year-round)
  • Personal trainerPersonal trainer
  • Fitness centerFitness center
  • Spa facilitiesSpa facilities
  • SaunaSauna
  • Steam roomSteam room
  • SpaSpa
  • Beauty servicesBeauty services
  • Body treatmentsBody treatments
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • FitnessFitness
  • HaircutHaircut
  • CasinoCasino
  • HairstylingHairstyling
  • Fitness classesFitness classes
  • Nightclub/DJNightclub/DJ
  • Locker roomsLocker rooms
  • Yoga classesYoga classes
  • Movie nightsMovie nights
  • Golf course (within 2 miles)Golf course (within 2 miles)
EntertainmentEntertainment
  • Baby safety gatesBaby safety gates
  • Outdoor play equipment for kidsOutdoor play equipment for kids
GeneralGeneral
  • Family roomsFamily rooms
  • HeatingHeating
  • Wifi in all areasWifi in all areas
  • Designated smoking areaDesignated smoking area
  • Air conditioningAir conditioning
  • Soundproof roomsSoundproof rooms
  • Convenience store on siteConvenience store on site
  • SafeSafe
  • Non-smoking roomsNon-smoking rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • ElevatorElevator
Guest ServicesGuest Services
  • Business centerBusiness center
  • Private check-in/outPrivate check-in/out
  • ATM on siteATM on site
  • Currency exchangeCurrency exchange
  • Dry cleaningDry cleaning
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Fax/PhotocopyingFax/Photocopying
  • Baggage storageBaggage storage
  • Suit pressSuit press
  • Daily housekeepingDaily housekeeping
  • Car rentalCar rental
  • ConciergeConcierge
  • Airport shuttleAirport shuttle
  • Room serviceRoom service
  • 24-hour front desk24-hour front desk
  • Express check-in/outExpress check-in/out
  • Packed lunchesPacked lunches
  • LockersLockers
  • Shuttle serviceShuttle service
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • LaundryLaundry
  • Hair/Beauty salonHair/Beauty salon
  • Tour deskTour desk
  • Ironing serviceIroning service
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Shared lounge/TV areaShared lounge/TV area
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • BBQ facilitiesBBQ facilities
  • Sun deckSun deck
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • Fire extinguishersFire extinguishers
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • 24-hour security24-hour security
  • CCTV outside propertyCCTV outside property
  • Smoke alarmsSmoke alarms
  • Key accessKey access
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containersBreakfast to-go containers
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionalsAccess to healthcare professionals
  • Process in place to check health of guestsProcess in place to check health of guests
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • First aid kits availableFirst aid kits available
  • Face masks for guests availableFace masks for guests available
  • Physical distancing rules followedPhysical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available
SpaSpa
  • Swimming poolSwimming pool
  • Pool coverPool cover
  • Heated poolHeated pool
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Public transit ticketsPublic transit tickets
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.5
Location:
7.6
Staff:
7.98
Facilities:
7.34
Comfort:
7.65
Cleanliness:
7.67
Sheila M
Jun 23, 2026 07:00:00 AM
Review Score:   7
Uganda
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The breakfast was amazing.
Negative: The elevators didn’t look well maintained in terms of cleanliness.
Summary: It was okay. The staff was great, breakfast was great
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Double Room
Room Type: Twin/Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Standard Double Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Body soap, Walk-in shower, Shower cap, Shower, Shampoo, Hairdryer, Conditioner, Toilet paper, Free toiletries, Toilet, Slippers, Bathtub or shower, Toothbrush, Towels

General

Trash cans, Heating, Soundproof, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Safe, Suit press, Fire extinguisher, Air conditioning

Media & Technology

Radio, Flat-screen TV, Cable channels, Satellite channels, TV, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle, Dryer

Living Area

Sofa, Desk, Sitting area

View

City view, Inner courtyard view, View, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Activities

Sauna

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom

Room amenities

Adapter, Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels, Rooftop pool, Heated pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Executive Room
Room Type: Suite
Room Size: 24 m2
1 Queen bed(s) Bed
Executive Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Body soap, Walk-in shower, Shower cap, Shower, Bidet, Shampoo, Hairdryer, Conditioner, Toilet paper, Free toiletries, Toilet, Slippers, Bathtub or shower, Toothbrush, Towels

General

Trash cans, Heating, Soundproof, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Safe, Suit press, Fire extinguisher, Air conditioning

Media & Technology

Radio, Flat-screen TV, Cable channels, Satellite channels, TV, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle, Dryer

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Activities

Sauna

View

Garden view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom

Room amenities

Adapter, Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels, Rooftop pool, Heated pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Master Suite
Room Type: Suite
Room Size: 28 m2
1 Queen bed(s) Bed
Master Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Body soap, Walk-in shower, Shower cap, Shower, Bidet, Shampoo, Hairdryer, Conditioner, Toilet paper, Bathtub, Free toiletries, Toilet, Slippers, Bathtub or shower, Toothbrush, Towels

General

Trash cans, Heating, Soundproof, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Safe, Suit press, Fire extinguisher, Air conditioning

Media & Technology

Radio, Flat-screen TV, Cable channels, Satellite channels, TV, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle, Dryer

Living Area

Sofa, Desk, Sitting area

View

City view, Inner courtyard view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Activities

Sauna

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom

Room amenities

Adapter, Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels, Rooftop pool, Heated pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Cloud Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cloud Hotel & Suites?

Check-in time for Cloud Hotel & Suites starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cloud Hotel & Suites have a swimming pool?

Yes, this Cloud Hotel & Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cloud Hotel & Suites?

Best-rates for the Cloud Hotel & Suites starts from $76 per night with includes Bar, Air Conditioner, TV, Accessibility, Wellness Facilities, Fireplace/Heating, Toiletries, Guest Services, Breakfast, Wheelchair Accessible, Security/Safety, Business Services, Entertainment, Child Friendly, Internet, Laundry, Parking, Pool, Private Pool, Sports/Activities, Restaurant, Barbecue/Outdoor Cooking, Hot Tub, Designated Smoking Area, Balcony/Terrace, Transportation/Shuttle, Spa with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cloud Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cloud Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cloud Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cloud Hotel & Suites?

Based on the information reported by the owner or manager, the Cloud Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cloud Hotel & Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cloud Hotel & Suites are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
CA $107
You will be redirected to  
Hot Deal - It has been viewed 87 times today
Not the right fit? Check out our other properties in Parklands
Apartment
Map-icon
2 Bedrooms 1 Bath 4 Guests 120 ft²
  • Balcony/Terrace
    Balcony/Terrace
  • Kitchen
    Kitchen
More amenities
CA $79/Night 7 Nights - CA $550
star-icons-4
Apartment
Map-icon
like-icon10.0
Exceptional
(2 Reviews)
3 Bedrooms 3 Baths 5 Guests 925.7 ft²
  • Balcony/Terrace
    Balcony/Terrace
  • Parking
    Parking
More amenities
CA $102/Night 7 Nights - CA $711
star-icons-3
Apartment
Map-icon
like-icon10.0
Exceptional
(2 Reviews)
1 Bedroom 1 Bath 2 Guests
  • Fireplace/Heating
    Fireplace/Heating
  • Balcony/Terrace
    Balcony/Terrace
More amenities
CA $112/Night 7 Nights - CA $786
Apartment
Map-icon
like-icon8.0
Excellent
(1 Review)
4 Bedrooms 4 Baths 8 Guests
  • Hot Tub
    Hot Tub
  • Pool
    Pool
More amenities
CA $281/Night 7 Nights - CA $1,964
Apartment
Map-icon
like-icon10.0
Exceptional
(1 Review)
1 Bedroom 1 Bath 3 Guests 538.2 ft²
  • Pet Friendly
    Pet Friendly
  • Parking
    Parking
More amenities
CA $65/Night 7 Nights - CA $457
Apartment
Map-icon
like-icon5.0
Average
(1 Review)
2 Bedrooms 1 Bath 4 Guests
  • Kitchen
    Kitchen
  • Child Friendly
    Child Friendly
More amenities
CA $14/Night 7 Nights - CA $98
star-icons-4
Apartment
Map-icon
like-icon8.6
Fabulous
(18 Reviews)
1 Bedroom 1 Bath 3 Guests 538.2 ft²
  • Breakfast
    Breakfast
  • Parking
    Parking
More amenities
CA $50/Night 7 Nights - CA $351
Apartment
Map-icon
2 Bedrooms 1 Bath 90 Guests
  • Hot Tub
    Hot Tub
  • Spa
    Spa
More amenities
CA $249/Night 7 Nights - CA $1,741
star-icons-4
Apartment
Map-icon
like-icon8.1
Excellent
(19 Reviews)
1 Bedroom 1 Bath 3 Guests 742.71 ft²
  • Balcony/Terrace
    Balcony/Terrace
  • Pet Friendly
    Pet Friendly
More amenities
CA $40/Night 7 Nights - CA $283
New
Apartment
Map-icon
3 Bedrooms 4 Baths 8 Guests
  • Air Conditioner
    Air Conditioner
  • Internet
    Internet
More amenities
CA $210/Night 7 Nights - CA $1,473
Apartment
Map-icon
like-icon7.8
Very Good
(9 Reviews)
29 Bedrooms 4 Baths 6 Guests 592.01 ft²
  • Pet Friendly
    Pet Friendly
  • Parking
    Parking
More amenities
CA $49/Night 7 Nights - CA $345
Apartment
Map-icon
4 Bedrooms 4 Baths 6 Guests
  • Internet
    Internet
  • Child Friendly
    Child Friendly
More amenities
CA $173/Night 7 Nights - CA $1,208
Apartment
Map-icon
like-icon7.0
Very Good
(1 Review)
1 Bedroom 1 Bath 2 Guests 1033.34 ft²
  • Balcony/Terrace
    Balcony/Terrace
  • Pet Friendly
    Pet Friendly
More amenities
CA $48/Night 7 Nights - CA $333
House
Map-icon
4 Bedrooms 1 Bath 8 Guests
  • Balcony/Terrace
    Balcony/Terrace
  • Kitchen
    Kitchen
More amenities
CA $95/Night 7 Nights - CA $668
Apartment
Map-icon
1 Bedroom 1 Bath 2 Guests
  • TV
    TV
CA $78/Night 7 Nights - CA $549
Apartment
Map-icon
4 Bedrooms 4 Baths 8 Guests 600 ft²
  • Balcony/Terrace
    Balcony/Terrace
  • Kitchen
    Kitchen
More amenities
CA $71/Night 7 Nights - CA $498
Apartment
Map-icon
1 Bedroom 2 Baths 2 Guests
  • Internet
    Internet
  • Child Friendly
    Child Friendly
More amenities
CA $66/Night 7 Nights - CA $466
Apartment
Map-icon
1 Bedroom 1 Bath 2 Guests
  • Internet
    Internet
  • Child Friendly
    Child Friendly
More amenities
CA $63/Night 7 Nights - CA $442
Apartment
Map-icon
2 Bedrooms 1 Bath 5 Guests
  • Security/Safety
    Security/Safety
CA $60/Night 7 Nights - CA $421
Apartment
Map-icon
2 Bedrooms 1 Bath 4 Guests 90 ft²
  • Balcony/Terrace
    Balcony/Terrace
  • Kitchen
    Kitchen
More amenities
CA $58/Night 7 Nights - CA $404
Apartment
Map-icon
1 Bedroom 1 Bath 2 Guests
  • Balcony/Terrace
    Balcony/Terrace
  • Kitchen
    Kitchen
More amenities
CA $50/Night 7 Nights - CA $352
Apartment
Map-icon
1 Bedroom 2 Baths 2 Guests
  • Internet
    Internet
  • Child Friendly
    Child Friendly
More amenities
CA $49/Night 7 Nights - CA $344
Apartment
Map-icon
1 Bedroom 1 Bath 2 Guests
  • Balcony/Terrace
    Balcony/Terrace
  • Internet
    Internet
More amenities
CA $45/Night 7 Nights - CA $316
Apartment
Map-icon
1 Bedroom 1 Bath 2 Guests
  • Internet
    Internet
  • Child Friendly
    Child Friendly
More amenities
CA $30/Night 7 Nights - CA $213