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Ventus Ha at Marina El Cid Spa & Beach Resort | Hotel in Puerto Morelos, Mexico

| 9.0 (1054 Reviews) |  1 Bathroom
Puerto Morelos Hotel | Ventus Ha at Marina El Cid Spa & Beach Resort

Hotel with Accessibility, Bedding and Restaurant

All-inclusive hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

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Boulevard El Cid, Unidad 10, Puerto Morelos, 77580, Mexico

Amenities

Air Conditioner
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Hot Tub
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Shampoo
  • Hair dryer
  • Towels
  • Soap
  • Free toiletries
  • Shower
Bedroom
  • Air conditioning
  • Premium bedding
  • Ceiling fan
  • Bed sheets
  • Iron/ironing board
  • Phone
  • Safe
Breakfast
  • Room service available
  • 3 bars/lounges and 1 poolside bar
  • 2 restaurants
  • Coffee/tea in common area(s)
  • Free minibar
  • Free bottled water
Parking
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
Activities
  • Hot tub
  • Sauna
  • Children's pool
  • 2 outdoor pools
  • Full-service spa
Entertainment
  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels
General
  • Elevator
  • Front-desk safe
  • English
  • Spanish
  • TV in lobby
  • Designated smoking areas
Guest Services
  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli
  • Children's pool
  • Free grocery shopping service
  • Daily housekeeping
  • Concierge services
  • Dry cleaning service
  • Porter/bellhop
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services
  • 24-hour front desk
  • Hair salon
  • Laundry facilities
Spa
  • Hot tub
  • Facials
  • Sauna
  • Massages
  • Spa open daily
  • Turkish bath/hammam
  • Body scrubs
  • Hydrotherapy
  • Aromatherapy

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 25 years old safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Tamara
Aug 19, 2025 12:49:20 AM
Review Score:   8
Summary: This is not a beach front hotel and not even close to it. Wifi is not included and there is a fee for each device, which is ridiculous . Fairly new hotel located in Port Morales. Very family friendly and away from the hustle of hotel zone. Very clean, friendly staff and service was top notch. Fishing , snorkeling activities are available. The food was okay it is what I expected for all inclusive buffet style dining. Room service is available and we took advantage of ordering food in. If you’re looking for a laid back, family oriented resort then this is the spot. If you want more excitement and want to be part of the scene you will be bored here. My only complaint is that on our last day there was a rain storm and the electricity kept going in and out. We were miserable on our last day. The room was extremely hot and electricity was not reliable.
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Room Arrangement

Room Info Facilities
Junior Suite Platinum
Room Size: 575 square feet m2
2 King Bed and Queen Murphy Bed
Junior Suite Platinum

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 575, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 53, Private bathroom, Rollaway/extra beds (free), Ping - 16, Club level room, Bed count minimum 2, Bed count maximum 2
Junior Suite
Room Size: 575 square feet m2
2 King Bed and Queen Murphy Bed
Junior Suite

General

Square meters - 53, Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Ping - 16, Number of bedrooms - 1, Square feet - 575, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Family Room Platinum
Room Size: 575 square feet m2
3 Double Beds and Queen Murphy Bed
Family Room Platinum

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 575, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 53, Private bathroom, Rollaway/extra beds (free), Ping - 16, Club level room, Bed count maximum 3, Bed count minimum 3
Family Room
Room Size: 575 square feet m2
3 Double Beds and Queen Murphy Bed
Family Room

General

Square meters - 53, Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 16, Square feet - 575, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count minimum 3

FAQ's

Is this Puerto Morelos hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos hotel have a swimming pool?

Yes, this Puerto Morelos hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos hotel?

Best-rates for the Puerto Morelos hotel starts from $288 per night with includes Restaurant, Hot Tub, Laundry, Pool, Bar, Child Friendly, Designated Smoking Area, TV, Wheelchair Accessible, Guest Services, Wellness Facilities, Spa, Toiletries, Air Conditioner, Accessibility, Bedding/Linens with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos hotel?

Based on the information reported by the owner or manager, the Puerto Morelos hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Morelos hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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