Zona Hotelera Rentals Mexico Quintana Roo Cancun Zona Hotelera

Sun Palace Cancun - Adults Only - All-inclusive | Resort in Cancun, Mexico

| 9.2 (1001 Reviews) |  1 Bathroom
Zona Hotelera Resort | Sun Palace Cancun - Adults Only - All-inclusive

Resort with Toiletries, Wellness Facilities and Pool

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Sun Palace Cancun - Adults Only - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Sun Palace Cancun - Adults Only - All-inclusive offers 247 accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters. Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
Blvd Kukulcan Km 20 Hotel Zone, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
  • Jetted bathtub
  • Free toiletries
  • Bathrobes
Bedroom
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Down comforter
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free rollaway beds
  • Iron/ironing board
  • Desk
  • Slippers
  • Safe
  • Free local calls
  • Connecting rooms available
Breakfast
  • 24-hour room service
  • 4 restaurants and 1 coffee shop/cafe
  • Free full breakfast available daily 7 AM–11:30 AM
  • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • Coffee/tea maker
  • Free bottled water
  • Free minibar
Parking
  • Airport shuttle on request
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
Accessibility
  • Wheelchair-accessible van parking
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicle
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Front entrance ramp
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Wheelchairs available on site
  • Wheelchair-accessible public washroom
  • Braille signage
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 35
  • Elevator
  • 1 on-site accessible parking spaces
  • Well-lit path to entrance
  • Accessible airport shuttle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Stairway handrail height (inches): 39
  • Handrails in stairways
Activities
  • Outdoor pool access
  • Parasailing
  • Windsurfing
  • Scuba diving
  • Ecotours
  • Theme parks
  • Snorkeling
  • Golfing
  • Shopping
  • Hot tub
  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Sauna
  • Steam room
  • Full-service spa
  • Fitness center
Entertainment
  • Premium channels
  • Smart TV
  • Cable/satellite channels
General
  • Elevator
  • ATM/banking services
  • Front-desk safe
  • Banquet hall
  • Gift shop/newsstand
  • English
  • Spanish
  • Romance packages available
  • Beach towels
  • Smoke-free property
Guest Services
  • Laundry facilities
  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Free rollaway/extra beds
  • Snack bar/deli
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Dry cleaning service
  • Porter/bellhop
  • Hair salon
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi
Outdoors
  • Beachfront location
  • Pool sun loungers
  • Beach umbrellas
  • Beach loungers
  • Terrace
  • Balcony
Spa
  • Hydrotherapy
  • Massage/treatment rooms
  • Body wraps
  • Manicures and pedicures
  • Facials
  • Massages
  • Body scrubs
  • Body treatments
  • Aromatherapy

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. free rollaway/extra beds! cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: usd 26 per person (roundtrip) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Michael
May 16, 2025 11:48:11 PM
Review Score:   10
Summary: The service was very good as well as the food and drinks. The breakfast cooks angel, and Patricio were awesome. The entertainment at the poll was very good. I would recommend this resort to my family and friends.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Junior Suite Ocean View - King Size Bed
Room Size: 570 square feet m2
1 King Bed
Superior Junior Suite Ocean View - King Size Bed

General

Square meters - 53, Number of living rooms 0, Number of bedrooms - 1, Ping - 16.02, Square feet - 570, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Superior Junior Suite Ocean View - Two Double Beds
Room Size: 570 square feet m2
2 Double Beds
Superior Junior Suite Ocean View - Two Double Beds

General

Accessible vanity height (inches) - 39, Number of bedrooms - 0, Grab bar - near toilet, Extra bed count 1, Square meters - 53, Roll-in shower width (centimeters) - 100, Shower grab bar height (inches) - 33, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Bed count minimum 2, Toilet grab bar height (inches) - 39, Toilet grab bar height (centimeters) - 100, Number of living rooms 0, Grab bar - in shower, Square feet - 570, Hand-held showerhead, Wheelchair accessible, Accessible bathtub, Portable shower seat, Ping - 16, Roll-in shower width (inches) - 39, Accessible vanity height (centimeters) - 100, Shower grab bar height (centimeters) - 84, Ocean view, Roll-in shower, Bed count maximum 2
Superior Honeymoon Suite Ocean View - King Size Bed
Room Size: 570 square feet m2
1 King Bed
Superior Honeymoon Suite Ocean View - King Size Bed

General

Square meters - 53, Number of living rooms 0, Number of bedrooms - 0, Turndown service, Concierge service, Ping - 16.02, Square feet - 570, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Superior Deluxe Ocean View - King Size Bed
Room Size: 435 square feet m2
1 King Bed
Superior Deluxe Ocean View - King Size Bed

General

Number of living rooms 0, Square meters - 40, Square feet - 435, Number of bedrooms - 0, Turndown service, Ping - 12.22, iPod docking station, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana
Room Size: 420 square feet m2
1 King Bed
Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 39, Ping - 12, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square feet - 420
Superior Governor Suite Partial Ocean View - King Size Bed
Room Size: 570 square feet m2
1 King Bed
Superior Governor Suite Partial Ocean View - King Size Bed

General

Square meters - 53, Number of living rooms 0, Dining table, Number of bedrooms - 0, Ping - 16, Partial ocean view, Square feet - 570, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Two Bedroom Presidential Suite - Ocean View
Room Size: 570 square feet m2
2 King Beds
Superior Two Bedroom Presidential Suite - Ocean View

General

Square meters - 53, Number of living rooms 0, Dining table, Ping - 16, Number of bedrooms - 2, Square feet - 570, Extra bed count 1, Ocean view, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera resort?

Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $452 per night with includes Balcony/Terrace, Security/Safety, Internet, Parking, Guest Services, Breakfast, Hot Tub, Laundry, Accessibility, Business Services, Bedding/Linens, Bar, Kitchen, Air Conditioner, Ocean View, Spa, Restaurant, Toiletries, Wellness Facilities, Pool, View, Wheelchair Accessible with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Resort Availability
Nightly rates from:
CA $626
Price Details
You will be redirected to  
Hot Deal - It has been viewed 37 times today
Not the right fit? Check out our other properties in Zona Hotelera
See More

2114 Cancun Vacation Rentals

Recently Booked Resort