Shangri-La Toronto | Hotel in Toronto, Canada

| 9.0 (204 Reviews) |   Pet Friendly  13 Bathrooms  32 Guests
Downtown Toronto Hotel | Shangri-La Toronto

Hotel with Sports, Pool and Accessibility

Centrally located between Toronto's Financial and Entertainment Districts, this luxury hotel offers an indoor pool, hot tub and on-site restaurant. An iPad is featured in all the guest rooms. Boasting a city view, each room at Shangri-La Hotel Toronto is equipped with a 46-inch LCD TV. A Nespresso coffee machine and mini-bar are provided. Each room has both a soaking tub and glass-enclosed shower. Featuring floor-to-ceiling windows, the Shangri-La Hotel’s fitness center includes training equipment as well as a yoga studio. An infrared sauna is also accessible. Refreshments are available at the Health Club’s juice bar. Showcasing international cuisine with a focus on Asian dishes, Bosk Restaurant serves breakfast, lunch and dinner. The hotel also features 2 on-site bars. Bishop’s Block, a heritage landmark, is located behind this hotel. The Distillery Historic District is about 1.9 mi away. The CN Tower is 0.6 mi away. Parking is available with surcharge and includes in/out privileges.

Shangri-La Toronto is located in Toronto.

This 210 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Guest Services, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 204 reviews with the average score of 9 . Coming to Toronto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 210 Bedrooms Hotel if you want to learn more about this Casai place in Toronto. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Toronto in Toronto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Toronto”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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188 University Avenue, Toronto, M5H 0A3, Canada

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
Parking
  • Electric vehicle charging station
  • Parking on site
  • Private Parking
  • Parking
  • Parking garage
Activities
  • Steam room
  • Fitness classes
  • Fitness
  • Cycling
  • Spa
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Massage
  • Turkish/Steam Bath
  • Indoor pool
  • Live music/Performance
  • Hot tub/Jacuzzi
  • Yoga classes
  • Sauna
  • Fitness center
  • Spa facilities
  • Indoor pool (year-round)
  • Locker rooms
  • Temporary art galleries
General
  • Elevator
  • Non-smoking rooms
  • Smoke-free property
  • Pet friendly
  • Heating
  • Family rooms
  • Hypoallergenic room available
  • Air conditioning
  • Facilities for disabled guests
  • Soundproof rooms
Guest Services
  • Pet bowls
  • Meeting/Banquet facilities
  • Room service
  • Ironing service
  • 24-hour front desk
  • Express check-in/out
  • Car rental
  • Baggage storage
  • Fax/Photocopying
  • Concierge
  • Business center
  • Laundry
  • Daily housekeeping
  • Valet parking
  • ATM on site
  • Dry cleaning
  • Suit press
Internet
  • Internet
Outdoors
  • Terrace
  • Garden
Security/Safety
  • CCTV outside property
  • Key access
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Mobile app for room service
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
You must show a valid photo id and credit card upon check-in. please note that all special requests cannot be guaranteed and are subject to availability upon check-in. additional charges may apply, please note that extra parking charges apply for oversize vehicles. parking includes in/out privileges, please note: any room/rate with "breakfast included", includes breakfast for 2 adults only. additional guests can purchase breakfast directly from the hotel, when booking more than 5 nights, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.12
Location:
9.33
Staff:
9.26
Facilities:
9.23
Comfort:
9.42
Cleanliness:
9.43
Aug 15, 2025 07:00:00 AM
Review Score:   10
Canada
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Executive King Room
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed
Executive King Room

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Spa tub, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Interconnecting room(s) available, Smoke Alarm, Safe, Hypoallergenic, Iron, Laptop safe, Heating, Private entrance, Carpeted, Soundproof, Key card access, Trash cans, Air conditioning, Suit press

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Video, Cable channels, iPod dock, iPad, Pay-per-view channels, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine, Wine glasses

View

City view

Accessibility

Accessible by elevator, Shower chair, Entire unit wheelchair accessible, Adapted bath, Lower sink, Roll-in shower, Upper floors accessible by elevator, Raised toilet, Toilet with grab rails

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels

Exclusive services

Free gym access
Executive Two Queen
Room Type: Double
Room Size: 48 m2
2 Queen bed(s) Bed
Executive Two Queen

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Spa tub, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Smoke Alarm, Safe, Hypoallergenic, Iron, Laptop safe, Heating, Private entrance, Carpeted, Soundproof, Key card access, Trash cans, Air conditioning, Suit press

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Video, Cable channels, iPod dock, iPad, Pay-per-view channels, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine, Wine glasses

View

City view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels

Exclusive services

Free gym access
Premier King Room
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed
Premier King Room

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Spa tub, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Interconnecting room(s) available, Smoke Alarm, Safe, Hypoallergenic, Iron, Laptop safe, Heating, Private entrance, Carpeted, Soundproof, Key card access, Trash cans, Air conditioning, Suit press

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Video, Cable channels, iPod dock, iPad, Pay-per-view channels, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine, Wine glasses

View

City view

Accessibility

Accessible by elevator, Shower chair, Entire unit wheelchair accessible, Adapted bath, Lower sink, Roll-in shower, Upper floors accessible by elevator, Raised toilet, Toilet with grab rails

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Premier Two Queen Bed
Room Type: Double
Room Size: 50 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Spa tub, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Interconnecting room(s) available, Smoke Alarm, Safe, Hypoallergenic, Iron, Laptop safe, Heating, Private entrance, Carpeted, Soundproof, Key card access, Trash cans, Air conditioning, Suit press

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Video, Cable channels, iPod dock, iPad, Pay-per-view channels, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine, Wine glasses

View

City view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Deluxe King Room
Room Type: Double
Room Size: 46 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Spa tub, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Smoke Alarm, Safe, Hypoallergenic, Iron, Laptop safe, Heating, Private entrance, Carpeted, Soundproof, Key card access, Trash cans, Air conditioning, Suit press

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Video, Cable channels, iPod dock, iPad, Pay-per-view channels, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine, Wine glasses

View

City view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels
One-Bedroom Suite View
Room Type: Suite
Room Size: 59 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Spa tub, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Smoke Alarm, Safe, Hypoallergenic, Iron, Laptop safe, Heating, Private entrance, Carpeted, Soundproof, Key card access, Trash cans, Air conditioning, Suit press

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Video, Cable channels, iPod dock, iPad, Pay-per-view channels, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs, Walk-in closet

View

City view, View, Landmark view

Kitchen

Electric kettle, Coffee machine, Wine glasses

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels

Exclusive services

Free gym access
Deluxe One-Bedroom Suite
Room Type: Suite
Room Size: 74 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shower, Hairdryer, Shower cap, Towels, Spa tub, Free toiletries, Body soap, Toilet, Bathtub or shower, Guest bathroom, Additional bathroom, Conditioner, Bathtub, Toothbrush, Toilet paper, Private bathroom, Slippers, Shampoo, Bathrobe, Walk-in shower

General

Interconnecting room(s) available, Smoke Alarm, Safe, Hypoallergenic, Iron, Laptop safe, Heating, Private entrance, Carpeted, Soundproof, Key card access, Trash cans, Air conditioning, Suit press

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Video, Cable channels, iPod dock, iPad, Pay-per-view channels, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs, Walk-in closet

View

City view, View

Kitchen

Electric kettle, Coffee machine, Wine glasses

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels

Exclusive services

Free gym access
Executive Terrace Room
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels, iPad, Pay-per-view channels, Satellite channels

General

Smoke Alarm, Heating, Soundproof, Carpeted, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Outdoors

Patio, Terrace

View

City view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Premier View Room
Room Type: Double
Room Size: 51 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels, iPad, Pay-per-view channels, Satellite channels

General

Smoke Alarm, Heating, Soundproof, Carpeted, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View, Landmark view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Specialty Suite
Room Type: Double
Room Size: 87 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels, iPad, Pay-per-view channels, Satellite channels

General

Smoke Alarm, Heating, Soundproof, Carpeted, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine

View

Landmark view

Room Amenities

Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Owner's Suite
Room Type: Double
Room Size: 102 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Spa tub, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

Media & Technology

Flat-screen TV, Radio, Telephone, Cable channels, iPad, Pay-per-view channels, Satellite channels

General

Smoke Alarm, Heating, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet, Walk-in closet

Kitchen

Electric kettle, Coffee machine

View

Landmark view

Room Amenities

Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Shangri-La Suite
Room Type: Double
Room Size: 204 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Spa tub, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels, iPad, Pay-per-view channels, Satellite channels

General

Smoke Alarm, Heating, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet, Walk-in closet

Kitchen

Electric kettle, Coffee machine

View

Landmark view

Room Amenities

Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Exclusive services

Free gym access

FAQ's

Is this Shangri-La Toronto pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Toronto?

Check-in time for Shangri-La Toronto starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Toronto have a swimming pool?

Yes, this Shangri-La Toronto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Toronto?

Best-rates for the Shangri-La Toronto starts from $424 per night with includes Wheelchair Accessible, Private Pool, Entertainment, Hot Tub, Internet, View, Balcony/Terrace, Security/Safety, EV Charge Station, Business Services, Wellness Facilities, Spa, Bar, Air Conditioner, Parking, Transportation/Shuttle, Fireplace/Heating, Restaurant, Child Friendly, Laundry, Sports/Activities, Pet Friendly, Pool, Accessibility, Guest Services with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Toronto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Toronto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Toronto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Toronto?

Based on the information reported by the owner or manager, the Shangri-La Toronto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Toronto?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Toronto are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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