Shangri-La Shenzhen | Hotel in Shenzhen, Hong Kong

| 8.2 (911 Reviews) | 8 Bathrooms 18 Guests

Hotel with View, Restaurant and Guest Services

Shangri-La Hotel Shenzhen is located in Luohu District, a 5-minute walk from the Hong Kong border, Shenzhen Railway Station and Luohu Subway Station. It offers free internet access and an outdoor pool. Beautifully decorated in pleasant neutral shades, spacious rooms come with contemporary décor, a mini-bar and a safe. The ample bathrooms feature designer bath amenities. Select rooms feature DVD players and great views of Hong Kong’s New Territory or Shenzhen skyline. The hotel provides a modern fitness center with state-to-the-art equipment, sauna facilities and steam rooms for enjoyment. Guests can also indulge in relaxing massages or visit the shopping arcade and the beauty salon. The elegant Grand Ballroom can hold 1,500 guests, while 7 luxurious multifunctional meeting rooms are available on request. 360º Bar, Restaurant & Lounge serves Western cuisine with views of Shenzhen skyline. Other dining options include Cantonese cuisine at Shang Palace, American food at Champs Bar & Grill and international cuisines at Coffee Garden. Shangri-La Hotel Shenzhen is 984 feet from Luohu Commercial City, 1.5 mi from Luohu Commercial Center and Shenzhen King Glory Plaza, 1.8 mi from MixC Shopping Mall and 1.9 mi from Dong Men Pedestrian Street. Shenzhen Bao'an International Airport is about 45 minutes’ drive away.

Shangri-La Shenzhen is located in Shenzhen.

This 936 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Oceanfront, Accessibility, and several others. This is a 5 star rated property and has over 911 reviews with the average score of 8.2 . Coming to Shenzhen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 936 Bedrooms Hotel if you want to learn more about this Casai place in Shenzhen. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Shenzhen in Shenzhen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Shenzhen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001 China, Shenzhen, 518001, China

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Restaurant

Special diet meals (on request)

Parking

Parking

Free parking

Parking on site

Private Parking

Activities

Massage

Hot tub/Jacuzzi

Personal trainer

Sauna

Fitness classes

Kids' club

Fitness

Fitness center

Spa facilities

Locker rooms

General

Family rooms

Designated smoking area

Elevator

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Smoke-free property

Safe

Guest Services

Babysitting/Child services

Concierge

Ironing service

Baggage storage

ATM on site

Daily housekeeping

24-hour front desk

Room service

Currency exchange

Express check-in/out

Laundry

Private check-in/out

Fax/Photocopying

Car rental

Lockers

Meeting/Banquet facilities

Dry cleaning

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor pool

Garden

Security/Safety

Smoke alarms

24-hour security

Security alarm

Key card access

CCTV outside property

CCTV in common areas

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Breakfast to-go containers

Delivered food covered securely

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Process in place to check health of guests

Face masks for guests available

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Mobile app for room service

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Spa

Shallow end

Pool cover

Beach umbrellas

Beach chairs/Loungers

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Partially refundable

Pet Policy

Pets are not allowed

The hotel offers a round-trip chargeable shuttle service to hong kong international airport, shenzhen bao'an international airport and shekou ferry terminal, the extra bed size is 6.6 feet long and 3.9 feet wide, the outdoor swimming pool is located on the fifth-floor terrace. in accordance with article 3 of the "regulations on the administration of hygiene in public places" of china, specific items in public places must meet national hygiene standards and requirements. with safety in the swimming environment as a primary concern, visitors are required to wear swimming caps before entering the pool to prevent hair loss from clogging the swimming pool's circulation system, please kindly note that shangri-la shenzhen has been selected as one of the esteemed business negotiation venue for the china food and drinks fair, taking place from 23 to 29 october 2024. during this event, we would like to ensure a seamless experience for all our guests. therefore, we have made the following adjustments: on-site check-in, check-out, and breakfast services will be relocated to the 27th floor, horizon club lounge. in the meantime, the outlets may be subject to adjustments based on the requirements of the fair. we sincerely apologize for any inconvenience caused and thank you for your understanding, if you plan to visit the hotel to participate in the business negotiation, please contact the organizer directly for relevant information.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.2

Location:

9.05

Staff:

8.64

Facilities:

8.1

Comfort:

8.53

Cleanliness:

8.5

Julie

May 15, 2026 07:00:00 AM

Review Score: 9

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathrobe, Bathtub or shower, Slippers, Private bathroom, Body soap, Conditioner, Bathtub, Shower, Towels, Toothbrush, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Carpeted, Soundproof, Ironing facilities, Iron, Fire extinguisher, Air conditioning, Key card access, Lockers, Smoke Alarm, Trash cans, Safe Media & Technology Satellite channels, TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub, Sauna Kitchen Cleaning products, Refrigerator, Electric kettle Living Area Desk, Dining area View City view, View, Pool view, Landmark view Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom, Entire unit wheelchair accessible Room amenities Clothes rack, Feather pillow Pool and Spa Pool with a view, Shallow end, Pool towels Cleanliness & disinfection Hand sanitizer
Horizon Club King Room with Club Benefits Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathrobe, Bathtub or shower, Slippers, Private bathroom, Body soap, Conditioner, Bathtub, Shower, Towels, Toothbrush, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Carpeted, Soundproof, Ironing facilities, Suit press, Iron, Fire extinguisher, Air conditioning, Key card access, Lockers, Smoke Alarm, Trash cans, Safe Media & Technology Satellite channels, TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Activities Hot tub, Sauna Kitchen Cleaning products, Refrigerator, Electric kettle Living Area Desk, Sofa, Dining area View View, Pool view, Landmark view, Mountain view Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom Room amenities Yukata, Clothes rack, Feather pillow Pool and Spa Pool with a view, Shallow end, Pool towels Exclusive services Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge Cleanliness & disinfection Hand sanitizer
Superior King Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathrobe, Bathtub or shower, Slippers, Private bathroom, Body soap, Conditioner, Bathtub, Shower, Towels, Toothbrush, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Carpeted, Soundproof, Ironing facilities, Iron, Fire extinguisher, Air conditioning, Key card access, Lockers, Smoke Alarm, Trash cans, Safe Media & Technology Satellite channels, TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub, Sauna Kitchen Cleaning products, Refrigerator, Electric kettle Living Area Desk, Dining area View Quiet street view, City view, View, Landmark view Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom Room amenities Clothes rack, Feather pillow Pool and Spa Pool with a view, Shallow end, Pool towels Cleanliness & disinfection Hand sanitizer
Executive King Suite Room with Club Benefits Room Type: Suite Room Size: 60 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathrobe, Bathtub or shower, Slippers, Private bathroom, Body soap, Conditioner, Bathtub, Shower, Towels, Guest bathroom, Toothbrush, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Carpeted, Soundproof, Ironing facilities, Suit press, Iron, Fire extinguisher, Air conditioning, Key card access, Lockers, Smoke Alarm, Trash cans, Safe Media & Technology Satellite channels, TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Activities Hot tub, Sauna Kitchen Cleaning products, Refrigerator, Electric kettle, Coffee machine Living Area Desk, Sofa, Dining area View View, Pool view, Mountain view Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom Room amenities Yukata, Clothes rack, Feather pillow Pool and Spa Pool with a view, Shallow end, Pool towels Safety features Air purifiers Exclusive services Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge Cleanliness & disinfection Hand sanitizer
Deluxe Twin Room Room Type: Twin Room Size: 30 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathrobe, Bathtub or shower, Slippers, Private bathroom, Body soap, Conditioner, Bathtub, Shower, Towels, Toothbrush, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Carpeted, Soundproof, Ironing facilities, Iron, Fire extinguisher, Air conditioning, Key card access, Lockers, Smoke Alarm, Trash cans, Safe Media & Technology Satellite channels, TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub, Sauna Kitchen Cleaning products, Refrigerator, Electric kettle Living Area Desk, Dining area View City view, View, Pool view, Landmark view Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom Room amenities Clothes rack, Feather pillow Pool and Spa Pool with a view, Shallow end, Pool towels Cleanliness & disinfection Hand sanitizer
Superior Twin Room Room Type: Twin Room Size: 30 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathrobe, Bathtub or shower, Slippers, Private bathroom, Body soap, Conditioner, Bathtub, Shower, Towels, Toothbrush, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Carpeted, Soundproof, Ironing facilities, Iron, Fire extinguisher, Air conditioning, Key card access, Lockers, Smoke Alarm, Trash cans, Safe Media & Technology Satellite channels, TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub, Sauna Kitchen Cleaning products, Refrigerator, Electric kettle Living Area Desk, Dining area View Quiet street view, City view, View, Landmark view Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom Room amenities Clothes rack, Feather pillow Pool and Spa Pool with a view, Shallow end, Pool towels Cleanliness & disinfection Hand sanitizer
Horizon Club Twin Room with Club Benefits Room Type: Twin Room Size: 30 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathrobe, Bathtub or shower, Slippers, Private bathroom, Body soap, Conditioner, Bathtub, Shower, Towels, Toothbrush, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Carpeted, Soundproof, Ironing facilities, Suit press, Iron, Fire extinguisher, Air conditioning, Key card access, Lockers, Smoke Alarm, Trash cans, Safe Media & Technology Satellite channels, TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Activities Hot tub, Sauna Kitchen Cleaning products, Refrigerator, Electric kettle Living Area Desk, Sofa, Dining area View View, Pool view, Landmark view, Mountain view Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom Room amenities Yukata, Clothes rack, Feather pillow Pool and Spa Pool with a view, Shallow end, Pool towels Exclusive services Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge Cleanliness & disinfection Hand sanitizer
Executive Twin Suite Room with Club Benefits Room Type: Suite Room Size: 60 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathrobe, Bathtub or shower, Slippers, Private bathroom, Body soap, Conditioner, Bathtub, Shower, Towels, Guest bathroom, Toothbrush, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Carpeted, Soundproof, Ironing facilities, Suit press, Iron, Fire extinguisher, Air conditioning, Key card access, Lockers, Smoke Alarm, Trash cans, Safe Media & Technology Satellite channels, TV, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Activities Hot tub, Sauna Kitchen Cleaning products, Refrigerator, Electric kettle, Coffee machine Living Area Desk, Sofa, Dining area View View, Pool view, Mountain view Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom Room amenities Yukata, Clothes rack, Feather pillow Pool and Spa Pool with a view, Shallow end, Pool towels Safety features Air purifiers Exclusive services Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge Cleanliness & disinfection Hand sanitizer

FAQ's

Is this Shangri-La Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Shenzhen?

Check-in time for Shangri-La Shenzhen starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Shenzhen have a swimming pool?

Yes, this Shangri-La Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Shenzhen?

Best-rates for the Shangri-La Shenzhen starts from $91 per night with includes Laundry, Air Conditioner, Parking, Pool, Designated Smoking Area, Ocean View, Business Services, Wellness Facilities, Breakfast, Oceanfront, Accessibility, Internet, View, Restaurant, Guest Services, Child Friendly, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Spa, Bar, Hot Tub with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Shenzhen?

Based on the information reported by the owner or manager, the Shangri-La Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Shenzhen?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Shenzhen are as follows: Partially refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

CA $126

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Shangri-La Shenzhen | Hotel in Shenzhen, Hong Kong

Hotel with View, Restaurant and Guest Services

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Living Area

View

Bedroom

Accessibility

Room amenities

Pool and Spa

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Living Area

View

Bedroom

Accessibility

Room amenities

Pool and Spa

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Living Area

View

Bedroom

Accessibility

Room amenities

Pool and Spa

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Living Area

View

Bedroom

Accessibility

Room amenities

Pool and Spa

Safety features

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Living Area

View

Bedroom

Accessibility

Room amenities

Pool and Spa