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Sercotel Ayala Bilbao | Hotel in Bilbao, Spain

| 9.2 (465 Reviews) |  1 Bathroom
Bilbao City Centre Hotel | Sercotel Ayala Bilbao

Hotel with Bar, Accessibility and Bedding

Adults-only hotel with a 24-hour front desk connected to a shopping center in Bilbao
This smoke-free hotel features a microwave in a common area, a meeting room, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Ayala Bilbao offers 61 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 50-inch flat-screen televisions come with digital channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Canciller Ayala, Bilbao, 48008, Spain

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Entertainment
Breakfast
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toothbrush and toothpaste
  • Bidet
  • Private bathroom
  • Towels
  • Hair dryer
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Laptop-friendly workspace
  • Desk chair
  • Soundproofing
  • Individually furnished
  • Individually decorated
  • Phone
  • Safe
  • Iron/ironing board (on request)
  • Desk
Breakfast
  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 15 per person
  • Minibar
Parking
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk height (inches): 30
  • Braille signage
  • Wheelchair-accessible registration desk
Activities
  • Health/beauty spa
  • Casino
Entertainment
  • Digital channels
  • 50-inch flat-screen TV
General
  • Coworking space
  • Meeting room
  • Elevator
  • Front-desk safe
  • Library
  • Vending machine
  • Reception hall
  • Spanish
  • French
  • English
  • Fireplace in lobby
  • TV in lobby
  • Communal living room
  • Shared microwave
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Multilingual staff
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:30 pm; check-in end time: anytime early check-in subject to availability
Check-out
A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 15 per person nearby parking fee: eur 20 per day(492 ft away; open 24 hours) pet fee: eur 20 per pet, per day service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 20 per pet, per day pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Ais
Jul 9, 2025 05:19:07 PM
Review Score:   10
Summary: Fabulous location and room. Really enjoyed our stay!
See All Reviews

Room Arrangement

Room Info Facilities
Basic Room
Room Size: 151 square feet m2
1 Double Bed
Basic Room

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Shower only, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Classic Double Room
Room Size: 226 square feet m2
1 Double Bed
Classic Double Room

General

Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Bathroom emergency pull cord, Transfer shower, Bathtub or shower, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Junior Suite
Room Size: 409 square feet m2
2 King Bed and Double Sofa Bed
Junior Suite

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Bathtub only, Bed count minimum 2, Bed count maximum 2
Classic Twin Room
Room Size: 226 square feet m2
2 Twin Beds
Classic Twin Room

General

Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Shower only, Bed count minimum 2, Bed count maximum 2
Superior Room
Room Size: 312 square feet m2
2 Twin Bed and Double Bed
Superior Room

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square meters - 29, Bathtub or shower, Square feet - 312, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Sercotel Ayala Bilbao pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sercotel Ayala Bilbao have a swimming pool?

No, this Sercotel Ayala Bilbao does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala Bilbao?

Best-rates for the Sercotel Ayala Bilbao starts from $145 per night with includes Security/Safety, Breakfast, Bar, Wheelchair Accessible, Accessibility, Bedding/Linens, Guest Services, Kitchen, Business Services, Wellness Facilities, Fireplace/Heating, Entertainment, Laundry, Internet, Air Conditioner, TV with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sercotel Ayala Bilbao a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala Bilbao wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Ayala Bilbao is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala Bilbao?

Based on the information reported by the owner or manager, the Sercotel Ayala Bilbao indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala Bilbao?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala Bilbao are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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