Sercotel Arenal Bilbao | Hotel in Bilbao, Spain

| 9.0 (560 Reviews) |  1 Bathroom
Casco Viejo Hotel | Sercotel Arenal Bilbao

Hotel with Accessibility, Bedding and Laundry

Along with concierge services, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Calle Fueros, 2, Bilbao, 48005, Spain

Amenities

Air ConditionerAir Conditioner
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • ShowerShower
  • ShampooShampoo
  • SoapSoap
  • Toilet paperToilet paper
  • TowelsTowels
BedroomBedroom
  • Bed sheetsBed sheets
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • SafeSafe
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • DeskDesk
  • SoundproofingSoundproofing
BreakfastBreakfast
  • Buffet breakfast available for a fee 7 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends: EUR 11.50 for adults and EUR 11.50 for childrenBuffet breakfast available for a fee 7 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends: EUR 11.50 for adults and EUR 11.50 for children
  • MinibarMinibar
ParkingParking
  • Offsite parking for EUR 19.50 per day; discounts availableOffsite parking for EUR 19.50 per day; discounts available
  • Area shuttle (surcharge)Area shuttle (surcharge)
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • ElevatorElevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Boat toursBoat tours
  • Beach accessBeach access
EntertainmentEntertainment
  • Satellite channelsSatellite channels
  • TVTV
GeneralGeneral
  • ElevatorElevator
  • LibraryLibrary
  • Front-desk safeFront-desk safe
  • SpanishSpanish
  • EnglishEnglish
  • ItalianItalian
  • FrenchFrench
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • Soundproofed roomsSoundproofed rooms
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Dry cleaning serviceDry cleaning service
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately eur 11.50 for adults and eur 11.50 for children nearby parking fee: eur 19.50 per day (500 ft away) pet fee: eur 25 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of eur 25 per pet, per night service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Keith
Apr 21, 2026 02:49:19 PM
Review Score:   10
Summary: Pleasant hotel Great staff In a fantastic location in the old town Breakfast was more than adequate
See All Reviews

Room Arrangement

Room InfoFacilities
Basic Double Room
Room Size: m2
1 Double Bed
Basic Double Room

General

Bed count minimum 1, Bed count maximum 1
Classic Twin Room
Room Size: m2
2 Twin Beds
Classic Twin Room

General

Bed count minimum 2, Bed count maximum 2
Basic Single Room
Room Size: m2
1 Twin Bed
Basic Single Room

General

Bed count minimum 1, Bed count maximum 1
Classic Double Room
Room Size: m2
1 Queen Bed
Classic Double Room

General

Bed count minimum 1, Bed count maximum 1
Superior Room
Room Size: m2
2 Twin Bed and Queen Bed
Superior Room

General

Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Sercotel Arenal Bilbao pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sercotel Arenal Bilbao have a swimming pool?

No, this Sercotel Arenal Bilbao does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Arenal Bilbao?

Best-rates for the Sercotel Arenal Bilbao starts from $157 per night with includes Air Conditioner, TV, Accessibility, Bedding/Linens, Child Friendly, Laundry, Wheelchair Accessible, Transportation/Shuttle, Wellness Facilities, Bar, Guest Services, Entertainment, Breakfast, Internet with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sercotel Arenal Bilbao a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Arenal Bilbao wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Arenal Bilbao is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Arenal Bilbao?

Based on the information reported by the owner or manager, the Sercotel Arenal Bilbao indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Arenal Bilbao?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Arenal Bilbao are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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