Ruby Lotti Hotel Hamburg by IHG | Hotel in Hamburg, Germany

9.0 (1005 Reviews) | 1 Bathroom

Neustadt Hotel | Ruby Lotti Hotel Hamburg by IHG

Hotel with Balcony, Bedding and Fireplace

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-in.
Ruby Lotti Hotel Hamburg by IHG offers 289 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Düsternstraße 1-3, Hamburg, 20355, Germany

Amenities

Air Conditioner

Balcony/Terrace

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Shampoo

Hair dryer

Towels

Rainfall showerhead

Toilet paper

Private bathroom

Designer toiletries

Shower

Soap

Bedroom

Air conditioning

Premium bedding

Heating

Bed sheets

Hypo-allergenic bedding

Individually furnished

Safe

Water-efficient toilets only

Water-efficient showers only

Energy-saving switches

Individually decorated

Bulk dispenser for toiletries

LED light bulbs

Soundproofing

Desk

Breakfast

Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 24 per person

1 coffee shop/cafe

1 bar

Coffee/tea in common area(s)

Parking

Offsite parking within 820 ft (EUR 36 per day); discounts available

Accessibility

This property does not have elevators

Entertainment

Flat-screen TV

Premium channels

Satellite channels

General

Coworking space

Newspapers in lobby

Front-desk safe

Vending machine

German

English

No plastic soda bottles

Reusable cups only

Reusable tableware only

No plastic coffee stirrers

Smoke-free property

No plastic drinking straws

Vegan dining options

100% renewable energy

No plastic water bottles

At least 80% lighting from LEDs

Vegetarian dining options

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Snack bar/deli

24-hour front desk

Multilingual staff

Daily housekeeping

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 2 am contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for continental breakfast: approximately eur 24 per person nearby parking fee: eur 36 per day (820 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Sean

May 12, 2026 06:53:29 AM

Review Score: 10

Summary: We stayed here for 2 nights during a short trip to Hamburg from California to attend a performance at the Elbphilharmonie. For a brief visit built around a concert, the location worked especially well. The neighborhood felt pleasant and walkable, and getting around the city was straightforward. We had rented a car for a day trip outside Hamburg and had no trouble finding nearby street parking for the evening before returning it the next morning. The hotel has a distinctive sense of style and personality. Its musical theme leans more contemporary than classical, though the details gave the space character and made it memorable in its own way. Our room was clean, quiet, and thoughtfully designed, which made for a comfortable stay. One detail we appreciated was the option to decline housekeeping in exchange for complimentary drinks at the bar. We stopped in briefly before the symphony on our first evening and again before heading to the train station at the end of our stay. The espresso martinis were consistently well made and a nice touch. There are a few practical areas where improvements would make a noticeable difference. The room felt warmer than expected, and the air conditioning did not cool particularly well, so we ended up opening the window. We were also surprised that an iron and ironing board were not readily available, particularly for guests attending concerts or other formal events. This feels like a fairly standard amenity to have on hand. A few additional towels

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Room Arrangement

Room Info	Facilities
Room (Rubys Choice Upgraded) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room (Rubys Choice) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room (Wow) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, Accessible (Wow) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room (Nest) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room (Lovely) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room (Loft, Canal View) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room (Cosy, Canal View) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room (Captain) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Neustadt hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Neustadt hotel?

Check-in time for Neustadt hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Neustadt hotel have a swimming pool?

No, this Neustadt hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Neustadt hotel?

Best-rates for the Neustadt hotel starts from $154 per night with includes TV, Balcony/Terrace, Bedding/Linens, Fireplace/Heating, Toiletries, Child Friendly, Air Conditioner, Security/Safety, Wellness Facilities, Bar, Guest Services, Breakfast, Internet with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Neustadt hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Neustadt hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Neustadt hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Neustadt hotel?

Based on the information reported by the owner or manager, the Neustadt hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Neustadt hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Neustadt hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

CA $213