Mercure Surabaya Grand Mirama | Hotel in Surabaya, Indonesia

| 7.8 (97 Reviews) | Pet Friendly 2 Bathrooms 44 Guests

Surabaya Hotel | Mercure Surabaya Grand Mirama

Hotel with Air Conditioner, Designated Smoking Area and Guest Services

Mercure Surabaya Grand Mirama is conveniently located in Surabaya's central business district. It offers free Wi-Fi and elegant, spacious rooms with air conditioning. There is an outdoor pool and free private parking. Rooms at the Surabaya Mercure are stylishly decorated with hardwood floors and bright décor. They are equipped with cable TV and private bathrooms. Guests of the Mercure Surabaya Grand Mirama Hotel can choose from 2 restaurants or a cafe that serves light snacks and drinks. Centrally located on the Jalan Raya Damo, the Mercure Surabaya Grand Mirama is just a 30 minute drive to Juanda International Airport. It is less than a 10 minute walk from Tunjungan Plaza and the Gubeng Train Station.

Mercure Surabaya Grand Mirama is located in Surabaya.

This 258 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Entertainment, Child Friendly, and several others. This is a 4 star rated property and has over 97 reviews with the average score of 7.8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 258 Bedrooms Hotel if you want to learn more about this Casai place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Surabaya Grand Mirama in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Surabaya Grand Mirama”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Jl. Raya Darmo 68-78, Surabaya, 60264, Indonesia

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Kid-friendly buffet

Special diet meals (on request)

Kids' meals

Fruit

Snack bar

Coffee house on site

Restaurant

Wine/Champagne

Parking

Parking garage

Free parking

Accessible parking

Parking

Electric vehicle charging station

Private Parking

Parking on site

Accessibility

Raised toilet

Bathroom emergency cord

Toilet with grab rails

Lowered sink

Wheelchair accessible

Activities

Live sports events (broadcast)

Facial treatments

Body wrap

Body scrub

Water sports facilities on site

Makeup services

Back massage

Happy hour

Sauna

Hair coloring

Neck massage

Massage

Yoga classes

Hand massage

Evening entertainment

Full-body massage

Fitness

Couples' massage

Pedicure

Locker rooms

Spa lounge/Relaxation area

Waxing services

Themed dinners

Beauty services

Spa/Wellness packages

Hairstyling

Haircut

Karaoke

Fitness classes

Manicure

Fitness center

Cycling

Kids' club

Aerobics

Personal trainer

Body treatments

Foot massage

Head massage

Hot tub/Jacuzzi

Hair treatments

Bike tours

Ping-pong

Light therapy

Spa facilities

Live music/Performance

Entertainment

Outdoor play equipment for kids

Indoor play area

Board games/Puzzles

General

Safe

Chapel/Shrine

Air conditioning

Wifi in all areas

Elevator

Soundproof rooms

Non-smoking rooms

Facilities for disabled guests

Designated smoking area

Heating

Family rooms

Smoke-free property

Guest Services

Packed lunches

Tour desk

Business center

Car rental

Laundry

Daily housekeeping

Vending machine (snacks)

Baggage storage

Currency exchange

Shuttle service (additional charge)

Airport shuttle (additional charge)

Meeting/Banquet facilities

Fax/Photocopying

Shared lounge/TV area

Airport shuttle

Ironing service

ATM on site

Room service

Dry cleaning

24-hour front desk

Pet bowls

Express check-in/out

Lockers

Vending machine (drinks)

Valet parking

Grocery deliveries

Strollers

Babysitting/Child services

Shuttle service

Private check-in/out

Concierge

Suit press

Pet basket

Hair/Beauty salon

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor pool

Picnic area

Outdoor furniture

Garden

Outdoor pool (year-round)

Outdoor fireplace

BBQ facilities

Terrace

Security/Safety

Key access

CCTV outside property

Smoke alarms

Key card access

24-hour security

CCTV in common areas

Security alarm

Fire extinguishers

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Breakfast to-go containers

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Thermometers for guests provided by property

Process in place to check health of guests

First aid kits available

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool toys

Pool with view

Pool bar

Beach chairs/Loungers

Swimming pool

Shallow end

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

7.79

Location:

8.38

Staff:

8.28

Facilities:

7.91

Comfort:

7.94

Cleanliness:

8.29

Tommy

Sep 8, 2025 07:00:00 AM

Review Score: 5

Indonesia

Reviewer Type: Solo Traveller

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Family King Studio Suite Room Type: Suite Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Shower cap, Conditioner, Bathrobe, Toothbrush, Bathtub, Hairdryer, Toilet, Private bathroom, Shampoo, Toilet paper, Body soap, Bidet, Shower, Guest bathroom, Slippers, Free toiletries, Towels General Air conditioning, Safe, Key access, Key card access, Trash cans, Fire extinguisher, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Tile/Marble floor, Interconnecting room(s) available Media & Technology Telephone, Satellite channels, TV, Mobile hotspot device, Cable channels, Flat-screen TV, DVD player Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Dining table, Electric kettle, Refrigerator, Oven Living Area Sofa, Fireplace, Sitting area, Desk, Dining area View View, Quiet street view, Garden view, City view Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Accessibility Accessible by elevator, Roll-in shower, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Sofa bed, Drying rack for clothing, Adapter, Non-feather pillow, Socket near the bed Pool and Spa Pool towels, Pool with a view
Privilege Twin Room with City View Room Type: Quad Room Size: 28 m² 1 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower cap, Conditioner, Bathrobe, Toothbrush, Private bathroom, Hairdryer, Toilet, Body soap, Shampoo, Toilet paper, Bidet, Shower, Guest bathroom, Slippers, Free toiletries, Towels General Air conditioning, Safe, Key access, Key card access, Trash cans, Fire extinguisher, Iron, Heating, Ironing facilities, Soundproof, Smoke Alarm, Tile/Marble floor, Interconnecting room(s) available Media & Technology Telephone, Satellite channels, TV, Mobile hotspot device, Cable channels, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Desk, Fireplace, Sitting area View View, Quiet street view, City view Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Non-feather pillow, Drying rack for clothing, Adapter, Socket near the bed Pool and Spa Pool towels
Classic Room King Bed Room Type: Quad Room Size: 24 m² 1 King bed(s) Bed
Deluxe Suite with King Bed Room Type: Quad Room Size: 48 m² 1 King bed(s) Bed	Bathroom Bathtub or shower
Privilege King Room with City View Room Type: Quad Room Size: 28 m² 1 King bed(s) Bed	Bathroom Shower, Free toiletries
Privilege Suite Room Type: Bungalow Room Size: 54 m²	Bathroom Shower, Free toiletries
Classic Room Twin Bed Room Type: Quad Room Size: 24 m² 1 Twin bed(s) Bed	Bathroom Shower, Free toiletries
Classic Superior King Room with City View Room Type: Quad Room Size: 24 m² 1 King bed(s) Bed	Bathroom Shower, Free toiletries
Classic Superior Twin Room with City View Room Type: Quad Room Size: 24 m² 1 Twin bed(s) Bed	Bathroom Shower, Free toiletries
Privilege Luxe Twin Room Room Type: Quad Room Size: 30 m² 1 Twin bed(s) Bed	Bathroom Shower, Free toiletries
Privilege Luxe Family King Room Room Type: Quad Room Size: 30 m² 1 King bed(s) Bed	Bathroom Shower, Free toiletries

FAQ's

Is this Mercure Surabaya Grand Mirama pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Surabaya Grand Mirama?

Check-in time for Mercure Surabaya Grand Mirama starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Surabaya Grand Mirama have a swimming pool?

Yes, this Mercure Surabaya Grand Mirama has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Surabaya Grand Mirama?

Best-rates for the Mercure Surabaya Grand Mirama starts from $42 per night with includes Air Conditioner, Designated Smoking Area, Guest Services, Hot Tub, Pet Friendly, Entertainment, Child Friendly, Internet, Kitchen, Pool, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Fireplace/Heating, View, Ocean View, Accessibility, Business Services, TV, Oceanfront, Toiletries, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Restaurant, Bar, Parking, Spa, Laundry, EV Charge Station, Breakfast, Barbecue/Outdoor Cooking with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Surabaya Grand Mirama a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Surabaya Grand Mirama wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Surabaya Grand Mirama is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Surabaya Grand Mirama?

Based on the information reported by the owner or manager, the Mercure Surabaya Grand Mirama indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Surabaya Grand Mirama?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Surabaya Grand Mirama are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

CA $58