Mercure Nagano Matsushiro Resort & Spa | Hotel in Nagano, Japan

| 8.0 (525 Reviews) |  1 Bathroom
Matsushiro Hotel | Mercure Nagano Matsushiro Resort & Spa

Hotel with Bedding, Internet and Guest Services

Hotel with a full-service spa, near Matsushiro Castle
This hotel features a full-service spa, a restaurant, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones.


Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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1372-1 Nishiterao Matsushiro, Nagano, 381-1215, Japan

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Bidet
  • Bathroom (partially open)
  • Shower/tub combination
  • Hair dryer
  • Free toiletries
Bedroom
  • Bed sheets
  • Heating
  • Air conditioning
  • Phone
  • Desk
  • Slippers
  • Safe
  • Iron/ironing board (on request)
Breakfast
  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 3025-3025 for adults and JPY 1815-2178 for children
  • 1 restaurant
  • Refrigerator
Parking
  • Wheelchair-accessible parking available
  • Free uncovered self parking on site
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Canoeing
  • Fishing
  • Zoo
  • Full-service spa
  • Hot springs
  • Sauna
Entertainment
  • Satellite channels
  • TV
General
  • Front-desk safe
  • Vending machine
  • Elevator
  • Banquet hall
  • English
  • Japanese
  • Designated smoking areas (fines apply)
Guest Services
  • Laundry facilities
  • Refrigerator
  • 24-hour front desk
  • Laundry facilities
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
Spa
  • Indoor public bath (no minerals)
  • Hot tub
  • Hot springs/mineral springs
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Yukata (Japanese robe)
  • Spa open daily
  • Separate men/women areas in public bath

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 1 am
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately jpy 3025 to 3025 for adults, and jpy 1815 to 2178 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Additional fees may apply to children for items such as extra bedding and meals. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Megumi
Jul 29, 2025 06:55:15 PM
Review Score:   10
Summary: The breakfast buffet was extravaganza! I never seen that much extent of options and they were top notch! It is a big hotel so they had to limit time so we got busy exploring different items. We did not have dinner there but I wonder what it would have been like. We went out to a local mom and pop bar. The immediate area did not seem to have many options for eating out though. The hot spring bath was nice. We enjoyed going between inside and olhalf-outside baths. We didn't do this but saw used the sauna and cold bath. The view from the room was wonderful, looking at snow-capped mountain ridges. The only con is that we were a family of 5 and had to get separated into two rooms. It would have been nice to stay together in one room with five futons. Maybe they were out of bigger rooms when we booked? The location was good for a car access. It is away from the city center of Nagano so if you travel by train, a taxi ride would be needed. But we were pleasantly surprised by what this Matsushiro area had to offer. After checking out we drove a few minutes to the Matsushiro historic residential area, parked, strolled the old Shinto shrine and Buddhist temples. Then we toured into the enormous cave that Imperial Japan dug near the end of WWII to move the headquarter from Tokyo. They never actually moved, but they preserved the cave as a historic site. big military
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Room Arrangement

Room Info Facilities
Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view
Room Size: m2
4 Twin Beds and Twin Futons
Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

General

Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 4
Classic Room, Japanese style, 4 Futon beds, Mountain view
Room Size: m2
4 Twin Futons Bed
Classic Room, Japanese style, 4 Futon beds, Mountain view

General

Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 4
Classic Room with 2 single beds and 1 sofa bed, Mountain view
Room Size: m2
3 Twin Beds
Classic Room with 2 single beds and 1 sofa bed, Mountain view

General

Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 3, Bed count minimum 3
Classic Room, Multiple Beds, Mountain View
Room Size: m2
3 Twin Beds and Double Sofa Bed
Classic Room, Multiple Beds, Mountain View

General

Bed count maximum 3, Bed count minimum 3
Classic Room, 2 Twin Beds, Mountain View
Room Size: m2
2 Twin Beds
Classic Room, 2 Twin Beds, Mountain View

General

Bed count minimum 2, Bed count maximum 2
Classic Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Classic Room, 2 Twin Beds

General

Bed count minimum 2, Bed count maximum 2
Classic Room, Multiple Beds, Mountain View
Room Size: m2
3 Twin Beds and Twin Bunk Bed
Classic Room, Multiple Beds, Mountain View

General

Bed count minimum 4, Bed count maximum 4
Classic Room, 1 Double Bed with Sofa bed, Mountain View
Room Size: m2
2 Double Bed and Double Sofa Bed
Classic Room, 1 Double Bed with Sofa bed, Mountain View

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)
Room Size: m2
3 Twin Beds and Double Sofa Bed
Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

General

Bed count maximum 3, Bed count minimum 3
Deluxe Suite, Multiple Beds
Room Size: m2
4 Twin Beds
Deluxe Suite, Multiple Beds

General

Bed count minimum 4, Bed count maximum 4

FAQ's

Is this Matsushiro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Matsushiro hotel have a swimming pool?

No, this Matsushiro hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsushiro hotel?

Best-rates for the Matsushiro hotel starts from $58 per night with includes Toiletries, Breakfast, Kitchen, Wellness Facilities, Restaurant, Air Conditioner, TV, Wheelchair Accessible, Business Services, Bedding/Linens, Internet, Guest Services, Laundry, Parking, Designated Smoking Area, Accessibility, Child Friendly, Hot Tub, Spa, Fireplace/Heating with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsushiro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsushiro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsushiro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsushiro hotel?

Based on the information reported by the owner or manager, the Matsushiro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsushiro hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Matsushiro hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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