Mercure Kota Kinabalu City Centre | Hotel in Kota Kinabalu, Malaysia

| 7.5 (1699 Reviews) |  8 Bathrooms  23 Guests
Downtown Kota Kinabalu Hotel | Mercure Kota Kinabalu City Centre

Hotel with View, Accessibility and Bar

Boasting 4 dining options and an outdoor pool, Mercure Kota Kinabalu City Center is located 656 feet from Jesselton Point. The modern guest rooms are equipped with free WiFi and a flat-screen satellite TV. Decorated with modern furnishings, every unit is air conditioned. It is well appointed with a mini-bar and ironing facilities. Some units provide a kitchen and a dining area. The private bathroom comes with a shower and a hairdryer. Maupassant serves daily buffet breakfast, while Fratini's Past & Pizza specializes in Italian dishes. Drinks can be enjoyed at Compass and light meals are offered at Phileas Cafe. Guests can exercise at the gym. Friendly staff at the 24-hour reception are happy to provide you with local area information.You can also request for airport transfers and car hires at an additional fee. Suria Sabah Shopping Mall is 1476 feet from Mercure Kota Kinabalu City Center, while Filipino Market is 1.2 mi away. The nearest airport is Kota Kinabalu International Airport, 6.2 mi from the property.

Mercure Kota Kinabalu City Centre is located in Kota Kinabalu.

This 299 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, View, Accessibility, and several others. This is a 4 star rated property and has over 1699 reviews with the average score of 7.5 . Coming to Kota Kinabalu and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 299 Bedrooms Hotel if you want to learn more about this Casai place in Kota Kinabalu. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Kota Kinabalu City Centre in Kota Kinabalu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Kota Kinabalu City Centre”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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No 41, Jalan Gaya, Kota Kinabalu, 88100, Malaysia

Amenities

Air Conditioner
Pool
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
Activities
  • Fitness
  • Fitness center
General
  • Non-smoking rooms
  • Smoke-free property
  • Elevator
  • Facilities for disabled guests
  • Wifi in all areas
  • Air conditioning
Guest Services
  • Daily housekeeping
  • Room service
  • Dry cleaning
  • 24-hour front desk
  • Concierge
  • Laundry
  • Ironing service
  • Baggage storage
  • Meeting/Banquet facilities
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor pool
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Security alarm
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
Spa
  • Pool with view
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted. the name on the credit card used for the booking should correspond to the guest staying at the property, please note that guests under 16 years old are accompanied by an adult is required.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.2
Location:
8.64
Staff:
8.66
Facilities:
7.96
Comfort:
8.31
Cleanliness:
8.29
Frankie
Oct 1, 2025 07:00:00 AM
Review Score:   10
Malaysia
Reviewer Type: Family With Children
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
One-Bedroom Suite
Room Type: Suite
Room Size: 63 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Bathrobe, Slippers, Towels, Towels/Sheets (extra fee), Toothbrush, Bidet, Shower, Hairdryer, Body soap, Toilet paper, Private bathroom, Conditioner, Walk-in shower

General

Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Key access, Trash cans, Key card access, Safe, Iron, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, TV

Kitchen

Kitchen, Wine glasses, Dining table, Refrigerator, Kitchenware, Microwave, Stovetop, Kitchenette, Electric kettle

Living Area

Sitting area, Dining area, Desk, Sofa

View

View, City view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels, Shallow end, Rooftop pool, Infinity Pool, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow
Two-Bedroom Suite
Room Type: Apartment
Room Size: 80 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Body soap, Walk-in shower, Toilet, Shower cap, Towels, Towels/Sheets (extra fee), Conditioner, Shampoo, Guest bathroom, Toothbrush, Bidet, Shower, Toilet paper, Additional bathroom, Private bathroom, Free toiletries, Bathrobe, Hairdryer

General

Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Key access, Trash cans, Key card access, Safe, Iron, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, TV

Kitchen

Kitchen, Wine glasses, Dining table, Refrigerator, Kitchenware, Microwave, Stovetop, Kitchenette, Electric kettle

Living Area

Sitting area, Dining area, Desk, Sofa

Services

Wake-up service

View

City view

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels, Shallow end, Rooftop pool, Infinity Pool, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow
Superior King Room with Garden View
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Superior King Room with Garden View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Towels/Sheets (extra fee), Toothbrush, Bidet, Shower, Hairdryer, Body soap, Toilet paper, Private bathroom, Conditioner, Walk-in shower

General

Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Key access, Trash cans, Key card access, Safe, Iron, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, TV

Living Area

Desk

View

View, City view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels, Shallow end, Rooftop pool, Infinity Pool, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow
King Suite
Room Type: Suite
Room Size: 40 m2
1 Queen bed(s) Bed
King Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Bathrobe, Slippers, Towels, Towels/Sheets (extra fee), Toothbrush, Bidet, Shower, Hairdryer, Body soap, Toilet paper, Private bathroom, Conditioner, Walk-in shower

General

Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Key access, Trash cans, Key card access, Safe, Iron, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, TV

Living Area

Sitting area, Desk, Sofa

View

View, City view

Services

Wake-up service

Kitchen

Wine glasses, Electric kettle

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels, Shallow end, Rooftop pool, Infinity Pool, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow
Superior Twin Room with Garden View
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Towels/Sheets (extra fee), Toothbrush, Bidet, Shower, Hairdryer, Body soap, Toilet paper, Private bathroom, Conditioner, Walk-in shower

General

Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Key access, Trash cans, Key card access, Safe, Iron, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, TV

Living Area

Desk

View

View, City view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels, Shallow end, Rooftop pool, Infinity Pool, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow
Superior King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Towels/Sheets (extra fee), Toothbrush, Bidet, Shower, Hairdryer, Body soap, Toilet paper, Private bathroom, Conditioner, Walk-in shower

General

Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Key access, Trash cans, Key card access, Safe, Iron, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels, Shallow end, Rooftop pool, Infinity Pool, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow

View

Inner courtyard view
Superior Twin Room
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Towels/Sheets (extra fee), Toothbrush, Bidet, Shower, Hairdryer, Body soap, Toilet paper, Private bathroom, Conditioner, Walk-in shower

General

Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Key access, Trash cans, Key card access, Safe, Iron, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels, Shallow end, Rooftop pool, Infinity Pool, Pool with a view

Room Amenities

Socket near the bed, Non-feather pillow

View

Inner courtyard view
Three-Bedroom Suite
Room Type: Suite
Room Size: 112 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Body soap, Walk-in shower, Toilet, Shower cap, Towels, Towels/Sheets (extra fee), Conditioner, Shampoo, Guest bathroom, Toothbrush, Bidet, Shower, Toilet paper, Additional bathroom, Private bathroom, Free toiletries, Bathrobe, Hairdryer, Bathtub

General

Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Key access, Trash cans, Key card access, Safe, Iron, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, TV

Kitchen

Kitchen, Wine glasses, Dining table, Refrigerator, Kitchenware, Microwave, Stovetop, Kitchenette, Electric kettle

Living Area

Dining area, Desk

Services

Wake-up service

View

City view

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Room Amenities

Fold-up bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Shallow end, Rooftop pool, Infinity Pool, Pool with a view

FAQ's

Is this Downtown Kota Kinabalu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown Kota Kinabalu hotel?

Check-in time for Downtown Kota Kinabalu hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown Kota Kinabalu hotel have a swimming pool?

Yes, this Downtown Kota Kinabalu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Kota Kinabalu hotel?

Best-rates for the Downtown Kota Kinabalu hotel starts from $59 per night with includes View, Accessibility, Bar, Guest Services, Laundry, Air Conditioner, Pool, Wellness Facilities, Restaurant, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Business Services, Child Friendly, Internet with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Kota Kinabalu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Kota Kinabalu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Kota Kinabalu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Kota Kinabalu hotel?

Based on the information reported by the owner or manager, the Downtown Kota Kinabalu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Kota Kinabalu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Kota Kinabalu hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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