Lotte Hotel Hanoi | Hotel in Hanoi, Vietnam

| 9.0 (1023 Reviews) |  10 Bathrooms  30 Guests
Cong Vi Hotel | Lotte Hotel Hanoi

Hotel with Wellness Facilities, Spa and Restaurant

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodations with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness center, sauna facility and free parking on site. This nonsmoking hotel is just 0.7 mi from Giang Vo Exhibition Center an 1.1 mi from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 1.4 mi away, while Noi Bai International Airport is accessible within a 12 mi drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Mini-bar and tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.

Lotte Hotel Hanoi is located in Hanoi.

This 309 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Business Services, Wellness Facilities, and several others. This is a 5 star rated property and has over 1023 reviews with the average score of 9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 309 Bedrooms Hotel if you want to learn more about this Casai place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Lotte Hotel Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Lotte Hotel Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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54 Lieu Giai Street, Hanoi, Vietnam

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Wine/Champagne
  • Breakfast in the room
  • Coffee house on site
  • Bar
Parking
  • Parking garage
  • Free parking
  • Parking on site
  • Parking
Activities
  • Fitness classes
  • Evening entertainment
  • Indoor pool (year-round)
  • Indoor pool
  • Massage
  • Fitness
  • Personal trainer
  • Hot tub/Jacuzzi
  • Fitness center
  • Nightclub/DJ
  • Locker rooms
  • Sauna
  • Spa facilities
  • Yoga classes
  • Spa
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Heating
  • Convenience store on site
Guest Services
  • Ironing service
  • ATM on site
  • Express check-in/out
  • Concierge
  • Fax/Photocopying
  • Babysitting/Child services
  • Laundry
  • Currency exchange
  • Shared lounge/TV area
  • 24-hour front desk
  • Business center
  • Car rental
  • Baggage storage
  • Meeting/Banquet facilities
  • Tour desk
  • Room service
  • Dry cleaning
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please note that due to the nature of the club lounge, guests must be at least 12 years old to gain access and entry.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.56
Location:
8.89
Staff:
9.24
Facilities:
9.23
Comfort:
9.38
Cleanliness:
9.33
Luiz
Aug 27, 2025 07:00:00 AM
Review Score:   10
Vietnam
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Bidet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Laptop safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Club Junior King Suite
Room Type: Suite
Room Size: 61 m2
1 King bed(s) Bed
Club Junior King Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Bidet

General

Tile/Marble floor, Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Laptop safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sitting area, Sofa, Desk

View

View, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Club Deluxe King Room
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed
Club Deluxe King Room

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Bidet

General

Tile/Marble floor, Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Laptop safe

Media & Technology

iPod dock, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Single
Room Size: 42 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Bidet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Laptop safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Club Deluxe Twin Room
Room Type: Single
Room Size: 42 m2
2 Twin bed(s) Bed
Club Deluxe Twin Room

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Bidet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Laptop safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Club Junior Twin Suite
Room Type: Suite
Room Size: 61 m2
2 Twin bed(s) Bed
Club Junior Twin Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Bidet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Laptop safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 99 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Bidet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Laptop safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sitting area, Sofa, Desk

View

View, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Premier Suite
Room Type: Suite
Room Size: 147 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Bidet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Laptop safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sitting area, Sofa, Desk

View

View, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle, Dining table

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Junior King Suite
Room Type: Suite
Room Size: 61 m2
1 Queen bed(s) Bed
Junior King Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Bidet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Laptop safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

View

View, City view

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Junior Twin Suite
Room Type: Suite
Room Size: 61 m2
2 Twin bed(s) Bed
Junior Twin Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Bidet

General

Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Laptop safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

View

View, City view

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Lotte Hotel Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lotte Hotel Hanoi?

Check-in time for Lotte Hotel Hanoi starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lotte Hotel Hanoi have a swimming pool?

Yes, this Lotte Hotel Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lotte Hotel Hanoi?

Best-rates for the Lotte Hotel Hanoi starts from $177 per night with includes Restaurant, Internet, Laundry, Private Pool, Accessibility, Security/Safety, Fireplace/Heating, Breakfast, Hot Tub, Parking, Transportation/Shuttle, Guest Services, Entertainment, Air Conditioner, Pool, TV, Bar, Child Friendly, Wheelchair Accessible, Business Services, Wellness Facilities, Spa with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lotte Hotel Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lotte Hotel Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lotte Hotel Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lotte Hotel Hanoi?

Based on the information reported by the owner or manager, the Lotte Hotel Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lotte Hotel Hanoi?

Based on the information reported by the owner or manager, details for the cancellation policy for the Lotte Hotel Hanoi are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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