HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES | Hotel in Santa Lucía Milpas Altas, Guatemala

| 8.9 (129 Reviews) |  2 Bathrooms  7 Guests
Santa Lucia Milpas Altas Hotel | HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES

Hotel with Security, Business Services and Sports

Located in Santa Lucía Milpas Altas, 13 miles from Miraflores Museum, HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Each room at the 4-star hotel has mountain views, and guests can enjoy access to a terrace and to a restaurant. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. All rooms at the hotel come with a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The rooms are equipped with a coffee machine, while certain rooms also offer a balcony and others also have garden views. Guest rooms will provide guests with a desk and an electric tea pot. Guests at HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES can enjoy an à la carte or an American breakfast. At the accommodation guests are welcome to use a hot tub. Popol Vuh Museum is 15 miles from HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES, while National Palace Guatemala is 15 miles from the property. La Aurora Airport is 15 miles away.

HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES is located in Santa Lucía Milpas Altas.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Wheelchair Accessible, Balcony/Terrace, and several others. This is a 4 star rated property and has over 129 reviews with the average score of 8.9 . Coming to Santa Lucía Milpas Altas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this Casai place in Santa Lucía Milpas Altas. These details are authentic, as they are provided by our partner, booking.com.

This HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES in Santa Lucía Milpas Altas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Carretera de San Lucas a Barcenas Granja 37 Sta. Lucia Milpas Altas Sacatepequez, Santa Lucía Milpas Altas, 09001, Guatemala

Amenities

Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Snack bar
  • Wine/Champagne
  • Kids' meals
  • Coffee house on site
  • Special diet meals (on request)
  • Restaurant
  • Fruit
Parking
  • Free parking
  • Parking
  • Parking on site
  • Private Parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
Activities
  • Karaoke
  • Playground
  • Themed dinners
  • Hiking
  • Hot tub/Jacuzzi
  • Tour or class about local culture
  • Fitness center
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
General
  • Safe
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wifi in all areas
  • Soundproof rooms
  • Designated smoking area
Guest Services
  • Strollers
  • Business center
  • Baggage storage
  • Packed lunches
  • Dry cleaning
  • Daily housekeeping
  • Shuttle service
  • Laundry
  • Tour desk
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Suit press
  • Ironing service
  • Babysitting/Child services
  • Airport shuttle
  • Grocery deliveries
  • Valet parking
  • Meeting/Banquet facilities
  • Room service
  • Shared lounge/TV area
  • Concierge
  • Fax/Photocopying
  • Currency exchange
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor pool
  • Picnic area
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Sun deck
  • Terrace
  • Garden
Security/Safety
  • CCTV in common areas
  • Key access
  • Security alarm
  • 24-hour security
  • Fire extinguishers
  • CCTV outside property
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Heated pool
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.87
Location:
9.18
Staff:
9.44
Facilities:
9.23
Comfort:
9.5
Cleanliness:
9.42
Iván
Sep 26, 2025 07:00:00 AM
Review Score:   7
Guatemala
Reviewer Type: Family With Children
Travel Purpose: leisure
Negative: The room had a humid smell
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Queen Room with Two Queen Beds
Room Type: Twin
Room Size: 28 m2
2 Queen bed(s) Bed
Deluxe Queen Room with Two Queen Beds

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Toilet paper, Towels/Sheets (extra fee), Walk-in shower, Shower, Shampoo, Toilet, Private bathroom, Towels, Free toiletries, Bathtub or shower

General

Safe, Suit press, Iron, Key access, Mosquito net, Private entrance, Fan, Laptop safe, Ironing facilities, Soundproof, Trash cans

Media & Technology

TV, Flat-screen TV, Satellite channels, Cable channels, Telephone

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Dining area, Desk, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View

Mountain view, Garden view, View, Landmark view

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle, Cleaning products

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor, Upper floors accessible by stairs only

Room Amenities

Drying rack for clothing, Hypoallergenic pillow, Socket near the bed, Clothes rack, Adapter

Entertainment & Family Services

Baby safety gates

Safety features

Air purifiers

Exclusive services

Access to private pool, Free gym access
Deluxe King Room
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Toilet paper, Towels/Sheets (extra fee), Walk-in shower, Shower, Shampoo, Toilet, Private bathroom, Towels, Free toiletries, Bathtub or shower

General

Safe, Suit press, Iron, Key access, Mosquito net, Private entrance, Laptop safe, Ironing facilities, Soundproof, Trash cans

Media & Technology

TV, Flat-screen TV, Satellite channels, Cable channels, Telephone

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Dining area, Desk, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs, Wardrobe or closet, Linens

View

Mountain view, Garden view, View, Landmark view

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle, Cleaning products

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Hypoallergenic pillow, Fold-up bed, Socket near the bed, Clothes rack, Adapter

Entertainment & Family Services

Baby safety gates

Safety features

Air purifiers

Exclusive services

Access to private pool, Free gym access

FAQ's

Is this Santa Lucia Milpas Altas hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santa Lucia Milpas Altas hotel?

Check-in time for Santa Lucia Milpas Altas hotel starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santa Lucia Milpas Altas hotel have a swimming pool?

Yes, this Santa Lucia Milpas Altas hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Lucia Milpas Altas hotel?

Best-rates for the Santa Lucia Milpas Altas hotel starts from $76 per night with includes Pool, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Restaurant, Guest Services, Entertainment, Breakfast, Parking, Designated Smoking Area, Transportation/Shuttle, Internet, Security/Safety, Business Services, Sports/Activities, Hot Tub, TV, View, Accessibility, Child Friendly, Laundry with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santa Lucia Milpas Altas hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Lucia Milpas Altas hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Lucia Milpas Altas hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Lucia Milpas Altas hotel?

Based on the information reported by the owner or manager, the Santa Lucia Milpas Altas hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Lucia Milpas Altas hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Santa Lucia Milpas Altas hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
CA $106
You will be redirected to  
Hot Deal - It has been viewed 169 times today
Not the right fit? Check out our other properties in Santa Lucia Milpas Altas