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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel | Hotel in Knoxville, TN

9.8 (113 Reviews) |  1 Bathroom
Downtown Knoxville Hotel | Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Hotel with Accessibility, Bedding and Bar

Hotel with a restaurant, near University of Tennessee
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk.
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel offers 16 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix.

This Knoxville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

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428 South Gay St, Knoxville, 37902, United States

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Hair dryer
  • Toilet paper
  • Soap
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Towels
Bedroom
  • Heating (climate-controlled)
  • Premium bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Mobile key entry
  • Laptop-friendly workspace
  • Soundproofing
  • Phone
  • Desk
  • Free local calls
Breakfast
  • 1 bar
  • Coffee/tea in common area(s)
  • 1 restaurant
  • Free bottled water
  • Coffee/tea maker
Parking
  • Covered valet parking on site (USD 35 per day; includes in/out privileges)
Accessibility
  • Wheelchair-accessible concierge desk
  • Accessible bathtub
  • Wheelchair-accessible public washroom
  • Area rugs in room
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible registration desk
  • Shower grab bar height (inches): 2
  • Hardwood flooring in room
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance
  • Elevator door width (inches): 42
  • Tile flooring in room
  • Elevator
  • Grab bar in bathtub
  • Well-lit path to entrance
  • Grab bar in shower
  • Bathtub grab bar height (inches): 2
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Entertainment
  • Premium channels
  • Netflix
  • Streaming services
  • Satellite channels
  • 55-inch Smart TV
General
  • Elevator
  • Vending machine
  • English
  • Smoke-free property
Guest Services
  • Soundproofed rooms
  • Concierge services
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Covered valet parking fee: usd 35 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Jeremy
Apr 15, 2025 09:24:41 AM
Review Score:   10
Summary: One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.
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Room Arrangement

Room Info Facilities
Signature Room, 1 King Bed, City View
Room Size: m2
1 King Bed
Signature Room, 1 King Bed, City View

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Luxury Suite, 1 Queen Bed (View)
Room Size: m2
1 Queen Bed
Luxury Suite, 1 Queen Bed (View)

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Romantic Suite, 1 Queen Bed, City View
Room Size: m2
1 Queen Bed
Romantic Suite, 1 Queen Bed, City View

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Executive Studio, 1 King Bed (View)
Room Size: m2
1 King Bed
Executive Studio, 1 King Bed (View)

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Royal Suite, 1 Queen Bed (View)
Room Size: m2
1 Queen Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Royal Suite, 1 Queen Bed (Mobility Accessible, Tub)
Room Size: m2
1 Queen Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Downtown Knoxville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Knoxville hotel have a swimming pool?

No, this Downtown Knoxville hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Knoxville hotel?

Best-rates for the Downtown Knoxville hotel starts from $297 per night with includes Wheelchair Accessible, Security/Safety, Wellness Facilities, Restaurant, Guest Services, Child Friendly, Accessibility, Bedding/Linens, Bar, Entertainment, Internet, Kitchen, Air Conditioner, Parking with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Knoxville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Knoxville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Knoxville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Knoxville hotel?

Based on the information reported by the owner or manager, the Downtown Knoxville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Knoxville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Knoxville hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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