Holiday Inn Express Surabaya CenterPoint by IHG | Hotel in Surabaya, Indonesia

| 7.7 (139 Reviews) |  1 Bathroom  24 Guests
Surabaya Hotel | Holiday Inn Express Surabaya CenterPoint by IHG

Hotel with Security, Restaurant and Bar

Located a 5-minute drive away from Tunjungan Plaza, Holiday Inn Express Surabaya CenterPoint operates a 24-hour front desk and offers free WiFi access throughout. The air-conditioned rooms at Holiday Inn Express Surabaya CenterPoint are fitted with a flat-screen cable TV, a personal safe and an electric kettle. A seating area, desk and wardrobe are provided in the room. Private bathroom comes with a shower, hairdryer and free toiletries. Holiday Inn Express Surabaya CenterPoint features a fitness center, meeting rooms and express check-in/check-out. The staff can assist guests with free luggage storage, laundry and daily housekeeping. Car hire and airport transfer can be arranged at additional charges. Various vending machines are available in the property along with Great Room which serves international dishes. The hotel is a 15-minute drive from Grand City Mall and a 45-minute drive from Juanda International Airport.

Holiday Inn Express Surabaya CenterPoint by IHG is located in Surabaya.

This 166 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Transportation/Shuttle, Business Services, and several others. This is a 4 star rated property and has over 139 reviews with the average score of 7.7 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 166 Bedrooms Hotel if you want to learn more about this Casai place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express Surabaya CenterPoint by IHG in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express Surabaya CenterPoint by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jl. Kedungdoro no. 58, Surabaya, 60251, Indonesia

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Snack bar
  • Coffee house on site
Parking
  • Parking on site
  • Parking garage
  • Free parking
  • Parking
Activities
  • Fitness
  • Fitness center
General
  • Wifi in all areas
  • Facilities for disabled guests
  • Designated smoking area
  • Non-smoking rooms
  • Elevator
  • Safe
  • Air conditioning
  • Soundproof rooms
Guest Services
  • Ironing service
  • Express check-in/out
  • Vending machine (drinks)
  • Car rental
  • Laundry
  • Airport shuttle
  • Baggage storage
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Babysitting/Child services
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Vending machine (snacks)
  • Strollers
  • Business center
  • Shared lounge/TV area
  • 24-hour front desk
  • Dry cleaning
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • Key access
  • CCTV outside property
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.86
Location:
7.64
Staff:
8.41
Facilities:
7.81
Comfort:
7.81
Cleanliness:
7.88
Sharief
Sep 11, 2025 07:00:00 AM
Review Score:   6
South Africa
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Both were good for the the price
Negative: Nothing
Summary: Value for money
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Queen Room with City View - Non-Smoking
Room Type: Double
Room Size: 26 m2
1 Queen bed(s) Bed
Deluxe Queen Room with City View - Non-Smoking

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

View

City view

Room Amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Deluxe Queen Room with City View - Smoking
Room Type: Double
Room Size: 26 m2
1 Queen bed(s) Bed
Deluxe Queen Room with City View - Smoking

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

View

City view

Room Amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Standard Room with Free Breakfast
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Standard Room with Free Breakfast

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

Room Amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Standard Queen Room with City View - Free Breakfast
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Standard Queen Room with City View - Free Breakfast

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

View

City view

Room Amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Standard Queen Room - Free Breakfast
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Standard Queen Room - Free Breakfast

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

Room Amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Standard Queen Room with City View and Free Breakfast - Smoking
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Standard Queen Room with City View and Free Breakfast - Smoking

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

View

City view

Room Amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Standard Queen Room with Free Breakfast - Smoking
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Standard Queen Room with Free Breakfast - Smoking

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Standard Twin Room with City View and Free Breakfast - Non-Smoking
Room Type: Double
Room Size: 24 m2
2 Twin bed(s) Bed
Standard Twin Room with City View and Free Breakfast - Non-Smoking

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

View

City view

Room Amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Standard Twin Room with Free Breakfast
Room Type: Double
Room Size: 24 m2
2 Twin bed(s) Bed
Standard Twin Room with Free Breakfast

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Standard Twin Room with City View and Free Breakfast - Smoking
Room Type: Double
Room Size: 24 m2
2 Twin bed(s) Bed
Standard Twin Room with City View and Free Breakfast - Smoking

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Standard Twin Room with Free Breakfast - Smoking
Room Type: Double
Room Size: 24 m2
2 Twin bed(s) Bed
Standard Twin Room with Free Breakfast - Smoking

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

Room Amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Queen Room with Free Breakfast - Wheelchair Accessible
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Queen Room with Free Breakfast - Wheelchair Accessible

Bathroom

Toilet paper, Shower, Hairdryer, Towels, Free toiletries, Toilet

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Key card access, Trash cans, Air conditioning, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dryer

Room Amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surabaya hotel?

Check-in time for Surabaya hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surabaya hotel have a swimming pool?

No, this Surabaya hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $37 per night with includes Parking, Designated Smoking Area, TV, Accessibility, Breakfast, Internet, Air Conditioner, Guest Services, Entertainment, Security/Safety, Restaurant, Bar, Laundry, Wheelchair Accessible, Transportation/Shuttle, Business Services, Wellness Facilities, Child Friendly with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surabaya hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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