Holiday Inn Acapulco La Isla by IHG | Hotel in Acapulco, Mexico

| 8.9 (350 Reviews) |  10 Bathrooms  33 Guests
La Poza Hotel | Holiday Inn Acapulco La Isla by IHG

Hotel with Balcony, Accessibility and Business Services

Holiday In Acapulco La Isla has a privileged location only 4 minutes' drive from Acapulco International Airport and from popular La Isla Shopping Mall. Revolcadero Beach and Bonfil Beach are only 1.9 mi away, surrounding the premises. The accommodations have special design to enable the disabled easy access. The amenities available include a hairdryer, free toiletries and a coffee maker. Ironing appliances and a safe are also included. Holiday Inn also offers its guests high-speed WiFi access, a business center, gym, and an exclusive pool surrounded by the tropical gardens. Meeting and banquet rooms are also featured. Free shuttle transportation is available every hour at Holiday Inn. The one way transportation will take guests to the Estrella de Oro Diamante Bus Station, the public beaches within the Diamante District or the beach club, previous reservation in the property's front desk. Acapulco's Convention Center and Costera Miguel Alemán Avenue, where bars and night life may be enjoyed, are 6.2 mi away.

Holiday Inn Acapulco La Isla by IHG is located in Acapulco.

This 73 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Transportation/Shuttle, Security/Safety, and several others. This is a 4 star rated property and has over 350 reviews with the average score of 8.9 . Coming to Acapulco and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 73 Bedrooms Hotel if you want to learn more about this Casai place in Acapulco. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Acapulco La Isla by IHG in Acapulco is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Acapulco La Isla by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Boulevard de las Naciones 2000, Acapulco, 39690, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Fruit
  • Coffee house on site
  • Kids' meals
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Restaurant
  • Wine/Champagne
  • Breakfast in the room
  • Bar
Parking
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
  • Free parking
Accessibility
  • Toilet with grab rails
  • Bathroom emergency cord
  • Wheelchair accessible
  • Visual aids (tactile signs)
  • Raised toilet
  • Lowered sink
  • Auditory guidance
  • Visual aids (Braille)
Activities
  • Fitness
  • Public Bath
  • Fitness center
General
  • Non-smoking rooms
  • Safe
  • Elevator
  • Air conditioning
  • Wifi in all areas
  • Facilities for disabled guests
  • Designated smoking area
  • Family rooms
  • Smoke-free property
Guest Services
  • Concierge
  • Shuttle service (additional charge)
  • Fax/Photocopying
  • Vending machine (drinks)
  • Airport shuttle (free)
  • Vending machine (snacks)
  • Room service
  • Currency exchange
  • Airport shuttle
  • Express check-in/out
  • Baggage storage
  • Suit press
  • Shuttle service
  • Babysitting/Child services
  • Packed lunches
  • Meeting/Banquet facilities
  • Valet parking
  • 24-hour front desk
  • Tour desk
  • ATM on site
  • Business center
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Outdoor pool
  • Terrace
  • Garden
  • Sun deck
  • Outdoor pool (year-round)
Security/Safety
  • CCTV in common areas
  • Key card access
  • CCTV outside property
  • Key access
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Swimming pool
  • Kids' pool
  • Beach chairs/Loungers
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please note that the free shuttle service is available hourly upon request and should be arranged at the front desk. the transport can take guests to the estrella de oro diamante bus station, to the diamante district beaches and the beach club, please note that the breakfast included in certain rates it is only for adults. breakfast for children must be paid separately.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.44
Location:
8.68
Staff:
9.21
Facilities:
8.76
Comfort:
9.24
Cleanliness:
9.27
Robert Christopher
Aug 8, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Breakfast
Negative: Nothing
Summary: Comfortable and good breakfast
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed
1 King bed(s) Bed

Bathroom

Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Shower cap, Towels/Sheets (extra fee), Body soap, Hairdryer, Toilet paper, Towels, Free toiletries, Private bathroom

General

Safe, Tile/Marble floor, Ironing facilities, Key card access, Air conditioning, Iron, Carbon monoxide detector, Smoke Alarm, Laptop safe

Media & Technology

Pay-per-view channels, Radio, TV, Cable channels, Telephone, Flat-screen TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
Standard King Room

Bathroom

Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Shower cap, Towels/Sheets (extra fee), Body soap, Hairdryer, Toilet paper, Towels, Free toiletries, Private bathroom

General

Safe, Tile/Marble floor, Ironing facilities, Key card access, Air conditioning, Iron, Carbon monoxide detector, Smoke Alarm, Laptop safe

Media & Technology

Pay-per-view channels, Radio, TV, Cable channels, Telephone, Flat-screen TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room with Balcony
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Bathroom

Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Shower cap, Towels/Sheets (extra fee), Body soap, Hairdryer, Toilet paper, Towels, Free toiletries, Private bathroom

General

Safe, Tile/Marble floor, Ironing facilities, Key card access, Air conditioning, Iron, Carbon monoxide detector, Smoke Alarm, Laptop safe

Media & Technology

Pay-per-view channels, Radio, TV, Cable channels, Telephone, Flat-screen TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Outdoors

Terrace

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room with Two Queen Beds and Balcony
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed
Standard Queen Room with Two Queen Beds and Balcony

Bathroom

Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Shower cap, Towels/Sheets (extra fee), Body soap, Hairdryer, Toilet paper, Towels, Free toiletries, Private bathroom

General

Safe, Tile/Marble floor, Ironing facilities, Key card access, Air conditioning, Iron, Carbon monoxide detector, Smoke Alarm, Laptop safe

Media & Technology

Pay-per-view channels, Radio, TV, Cable channels, Telephone, Flat-screen TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Terrace

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Accessibility

Toilet with grab rails, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed
Standard Room with Two Queen Beds

Bathroom

Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Shower cap, Towels/Sheets (extra fee), Body soap, Hairdryer, Toilet paper, Towels, Free toiletries, Private bathroom

General

Safe, Tile/Marble floor, Ironing facilities, Key card access, Air conditioning, Iron, Carbon monoxide detector, Smoke Alarm, Laptop safe

Media & Technology

Pay-per-view channels, Radio, TV, Cable channels, Telephone, Flat-screen TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Shower chair, Accessible by elevator, Roll-in shower

Room Amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Double Room with Two Double Beds - Disability Access
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed

Bathroom

Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Shower cap, Towels/Sheets (extra fee), Body soap, Hairdryer, Toilet paper, Towels, Free toiletries, Private bathroom

General

Safe, Tile/Marble floor, Ironing facilities, Key card access, Air conditioning, Iron, Carbon monoxide detector, Smoke Alarm, Laptop safe

Media & Technology

Pay-per-view channels, Radio, TV, Cable channels, Telephone, Flat-screen TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Suite
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Shower cap, Towels/Sheets (extra fee), Body soap, Hairdryer, Toilet paper, Towels, Free toiletries, Private bathroom

General

Safe, Tile/Marble floor, Ironing facilities, Key card access, Air conditioning, Iron, Carbon monoxide detector, Smoke Alarm, Laptop safe

Media & Technology

Pay-per-view channels, Radio, TV, Cable channels, Telephone, Flat-screen TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa, Sitting area

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Sofa bed, Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room - Top Floor
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Bathroom

Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Shower cap, Towels/Sheets (extra fee), Body soap, Hairdryer, Toilet paper, Towels, Free toiletries, Private bathroom

General

Safe, Tile/Marble floor, Ironing facilities, Key card access, Air conditioning, Iron, Carbon monoxide detector, Smoke Alarm, Laptop safe

Media & Technology

Pay-per-view channels, Radio, TV, Cable channels, Telephone, Flat-screen TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room with Two Queen Beds - Pet Friendly
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed
Standard Queen Room with Two Queen Beds - Pet Friendly

Bathroom

Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Shower cap, Towels/Sheets (extra fee), Body soap, Hairdryer, Toilet paper, Towels, Free toiletries, Private bathroom

General

Safe, Tile/Marble floor, Ironing facilities, Key card access, Air conditioning, Iron, Carbon monoxide detector, Smoke Alarm, Laptop safe

Media & Technology

Pay-per-view channels, Radio, TV, Cable channels, Telephone, Flat-screen TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room with Two Queen Beds - Top Floor
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed
Standard Queen Room with Two Queen Beds - Top Floor

Bathroom

Shower, Bathtub or shower, Shampoo, Toothbrush, Toilet, Shower cap, Towels/Sheets (extra fee), Body soap, Hairdryer, Toilet paper, Towels, Free toiletries, Private bathroom

General

Safe, Tile/Marble floor, Ironing facilities, Key card access, Air conditioning, Iron, Carbon monoxide detector, Smoke Alarm, Laptop safe

Media & Technology

Pay-per-view channels, Radio, TV, Cable channels, Telephone, Flat-screen TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this La Poza hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at La Poza hotel?

Check-in time for La Poza hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the La Poza hotel have a swimming pool?

Yes, this La Poza hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Poza hotel?

Best-rates for the La Poza hotel starts from $95 per night with includes Child Friendly, Internet, Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services, Kitchen, Pool, Designated Smoking Area, View, Oceanfront, Wellness Facilities, Restaurant, Toiletries, Entertainment, Air Conditioner, Ocean View, Transportation/Shuttle, Security/Safety, Breakfast, Laundry, Parking, Bar, Guest Services with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Poza hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Poza hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Poza hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Poza hotel?

Based on the information reported by the owner or manager, the La Poza hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Poza hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the La Poza hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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