Grand Cititel Hanoi Hotel & Spa | Hotel in Hanoi, Vietnam

| 9.6 (341 Reviews) |  1 Bathroom
French Quarter Hotel | Grand Cititel Hanoi Hotel & Spa

Hotel with TV, Bar and Transportation

Hotel with a full-service spa, a short walk to Hoan Kiem Lake
This hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Change of towels is available on request.
Grand Cititel Hanoi Hotel & Spa offers 98 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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13B Tong Dan, Hoan Kiem District, Hanoi, Vietnam

Amenities

Air Conditioner
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in time starts at 2 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for vnd 700000.0 per day.
Payment Policy
Airport shuttle fee: vnd 500000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: vnd 500000 (one-way), (up to 18 years old) rollaway bed fee: vnd 700000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Heather
Jun 4, 2025 03:22:53 PM
Review Score:   8
Summary: Good location and walkable to a lot of things within the city! However the walls are pretty thin. Luckily everyone was quiet during sleeping hours but it was early morning that got to us. Our neighbor was a heavy sleepy and wouldn’t turn off their alarm for 15 minutes and we could hear it through the wall. Also could hear the staff in the hallway early mornings as well. Other than that good place to stay.
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FAQ's

Is this French Quarter hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at French Quarter hotel?

Check-in time for French Quarter hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the French Quarter hotel have a swimming pool?

No, this French Quarter hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in French Quarter hotel?

Best-rates for the French Quarter hotel starts from $41 per night with includes Transportation/Shuttle, Wellness Facilities, Restaurant, Toiletries, Guest Services, Designated Smoking Area, Accessibility, Business Services, Spa, Internet, Laundry, Air Conditioner, Wheelchair Accessible, Bedding/Linens, Child Friendly, Kitchen, TV, Bar with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is French Quarter hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the French Quarter hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the French Quarter hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the French Quarter hotel?

Based on the information reported by the owner or manager, the French Quarter hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for French Quarter hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the French Quarter hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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