Goldener Schlüssel | Hotel in Bern, Switzerland

| 7.9 (2933 Reviews) |   Pet Friendly  7 Bathrooms  15 Guests
Old City of Bern Hotel | Goldener Schlüssel

Hotel with Accessibility, EV Charge Station and Bar

Goldener Schlüssel is the oldest hotel in Berne’s Old Town; located just a few yards from the Zytglogge tower, it offers free Wi-Fi in all areas, a traditional restaurant and stylish rooms. The nonsmoking rooms at the Goldener Schlüssel feature cable TV, parquet floors, a desk and a bathroom with hairdryers. The hotel’s restaurant serves refined Swiss cuisine and offers a terrace on the street. Guests benefit from free public transport. Goldener Schlüssel is located in the famous Rathausgasse, a picturesque street in Bern’s Old Town, a UNESCO World Heritage site. Bern Main Train Station is 0.7 mi away.

Goldener Schlüssel is located in Bern.

This 34 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Accessibility, EV Charge Station, and several others. This is a 3 star rated property and has over 2933 reviews with the average score of 7.9 . Coming to Bern and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Hotel if you want to learn more about this Casai place in Bern. These details are authentic, as they are provided by our partner, booking.com.

This Goldener Schlüssel in Bern is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Goldener Schlüssel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Rathausgasse 72, Bern, 3011, Switzerland

Amenities

ParkingParking
Pet FriendlyPet Friendly
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Sports/ActivitiesSports/Activities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Kids' mealsKids' meals
  • Special diet meals (on request)Special diet meals (on request)
  • Wine/ChampagneWine/Champagne
  • FruitFruit
  • Coffee house on siteCoffee house on site
ParkingParking
  • Accessible parkingAccessible parking
  • ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • Parking garageParking garage
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
  • Lowered sinkLowered sink
  • Raised toiletRaised toilet
ActivitiesActivities
  • RacquetballRacquetball
  • Bar crawlsBar crawls
  • Bike toursBike tours
  • BowlingBowling
  • CyclingCycling
  • Tour or class about local cultureTour or class about local culture
  • Tennis courtTennis court
  • HikingHiking
  • Temporary art galleriesTemporary art galleries
  • Walking toursWalking tours
  • Live sports events (broadcast)Live sports events (broadcast)
  • Movie nightsMovie nights
  • Live music/PerformanceLive music/Performance
GeneralGeneral
  • Family roomsFamily rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • Wifi in all areasWifi in all areas
  • Smoke-free propertySmoke-free property
  • HeatingHeating
  • Non-smoking roomsNon-smoking rooms
  • ElevatorElevator
  • Pet friendlyPet friendly
Guest ServicesGuest Services
  • Packed lunchesPacked lunches
  • Daily housekeepingDaily housekeeping
  • Dry cleaningDry cleaning
  • Currency exchangeCurrency exchange
  • Ironing serviceIroning service
  • Baggage storageBaggage storage
  • LaundryLaundry
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • TerraceTerrace
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • Key card accessKey card access
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
Transportation/ShuttleTransportation/Shuttle
  • Public transit ticketsPublic transit tickets

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are allowed and charges may apply.
If you expect to arrive after 22:30, please inform the property in advance. contact details are stated in the booking confirmation, please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including the transfer from bern airport), please note that if you arrive by car, you can park in front of the hotel only for the duration of check-in. afterwards, the closest parking is the paid public rathaus parking garage, a 4-minute walk away.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.64
Location:
9.53
Staff:
9.05
Facilities:
7.73
Comfort:
8.27
Cleanliness:
8.39
Mark
Apr 21, 2026 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location was good but a little noisy as we were there on a Friday night
Negative: The pillows were not good
Summary: Enjoyable
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Double Room
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Standard Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Fan, Safe, Smoke Alarm, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

Flat-screen TV, TV, Cable channels, Radio, Mobile hotspot device, Telephone

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed

Layout

Window
Standard Triple Room
Room Type: Triple
Room Size: 23 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
Standard Triple Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Fan, Safe, Smoke Alarm, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

Flat-screen TV, TV, Cable channels, Radio, Mobile hotspot device, Telephone

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

Inner courtyard view, City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed
Standard Single Room
Room Type: Single
Room Size: 12 m2
1 Twin bed(s) Bed
Standard Single Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Fan, Safe, Smoke Alarm, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

Flat-screen TV, TV, Cable channels, Radio, Mobile hotspot device, Telephone

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

View

Inner courtyard view, City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed
Family Room
Room Type: Family
Room Size: 24 m2
4 Twin bed(s) Bed
Family Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Fan, Safe, Smoke Alarm, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

Flat-screen TV, TV, Cable channels, Radio, Mobile hotspot device, Telephone

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed
Comfort Double Room
Room Type: Double
Room Size: 38 m2
2 Twin bed(s) Bed
Comfort Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Fan, Safe, Smoke Alarm, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

Flat-screen TV, TV, Cable channels, Radio, Mobile hotspot device, Telephone

Outdoors

Balcony

Living Area

Sitting area, Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

Inner courtyard view, City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed
Economy Single Room
Room Type: Single
Room Size: 12 m2
1 Twin bed(s) Bed
Economy Single Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Fan, Safe, Smoke Alarm, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

Flat-screen TV, TV, Cable channels, Radio, Mobile hotspot device, Telephone

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed
Economy Double Room
Room Type: Double
Room Size: 15 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Economy Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Fan, Safe, Smoke Alarm, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

Flat-screen TV, TV, Cable channels, Radio, Mobile hotspot device, Telephone

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed

FAQ's

Is this Goldener Schlüssel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Goldener Schlüssel?

Check-in time for Goldener Schlüssel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Goldener Schlüssel have a swimming pool?

No, this Goldener Schlüssel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Goldener Schlüssel?

Best-rates for the Goldener Schlüssel starts from $299 per night with includes Bar, Guest Services, Parking, Pet Friendly, Entertainment, Child Friendly, Internet, Laundry, Balcony/Terrace, Sports/Activities, Fireplace/Heating, Breakfast, Kitchen, Security/Safety, Restaurant, Wheelchair Accessible, Accessibility, EV Charge Station with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Goldener Schlüssel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Goldener Schlüssel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Goldener Schlüssel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Goldener Schlüssel?

Based on the information reported by the owner or manager, the Goldener Schlüssel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Goldener Schlüssel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Goldener Schlüssel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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