Crowne Plaza Chester by IHG | Hotel in Chester, United Kingdom

| 8.3 (5810 Reviews) | 12 Bathrooms 29 Guests

Chester Hotel | Crowne Plaza Chester by IHG

Hotel with Private Pool, Balcony and Toiletries

In the historic city center, Crowne Plaza Chester, an IHG Hotel features an indoor heated pool, hot tub and a gym. On-site private parking is available for an additional fee. The hotel's rooms feature a flat-screen TV with satellite channels. Each room includes a private bathroom with a hairdryer, bathrobes and slippers. British cuisine can be enjoyed at the restaurant. A spa, steam room and a sauna are available in the property. Chester Zoo is less than a 15-minute drive away, while Chester Cathedral is just a 5-minute walk away. The nearest airport is Liverpool John Lennon Airport, 27 mi from the hotel.

Crowne Plaza Chester by IHG is located in Chester.

This 161 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Air Conditioner, TV, and several others. This is a 4 star rated property and has over 5810 reviews with the average score of 8.3 . Coming to Chester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 161 Bedrooms Hotel if you want to learn more about this Casai place in Chester. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza Chester by IHG in Chester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza Chester by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Trinity Street, Chester, CH1 2BD, United Kingdom

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Restaurant

Wine/Champagne

Special diet meals (on request)

Kids' meals

Breakfast in the room

Parking

Accessible parking

Parking

Parking on site

Private Parking

Accessibility

Wheelchair accessible

Lowered sink

Raised toilet

Bathroom emergency cord

Visual aids (Braille)

Toilet with grab rails

Visual aids (tactile signs)

Activities

Steam room

Personal trainer

Head massage

Spa lounge/Relaxation area

Fitness

Locker rooms

Manicure

Facial treatments

Neck massage

Fitness center

Fitness classes

Foot massage

Back massage

Indoor pool

Pedicure

Massage

Beauty services

Spa facilities

Hot tub/Jacuzzi

Hand massage

Waxing services

Full-body massage

Spa/Wellness packages

Indoor pool (year-round)

Body treatments

Sauna

General

Soundproof rooms

Heating

Air conditioning

Smoke-free property

Safe

Elevator

Non-smoking rooms

Designated smoking area

Wifi in all areas

Facilities for disabled guests

Family rooms

Guest Services

Packed lunches

24-hour front desk

Meeting/Banquet facilities

Dry cleaning

Shared lounge/TV area

Currency exchange

Suit press

Daily housekeeping

Business center

Concierge

Room service

Express check-in/out

Baggage storage

Fax/Photocopying

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

BBQ facilities

Security/Safety

CCTV outside property

Security alarm

CCTV in common areas

Fire extinguishers

24-hour security

Key card access

Smoke alarms

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Contactless check-in/out

Cashless payment available

Spa

Beach chairs/Loungers

Shallow end

Swimming pool

Heated pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Pre-payable rates cannot be canceled, transferred or refunded in any event, including on race nights, please note that all special requests, including bed preference are subject to availability, children aged up to 13 years sharing parents room are accommodated for free, there are no restrictions on times, for children to use the pool, when booking 6 rooms or more, different policies and additional supplements will apply, please note, a valid credit card will be required to be shown upon check-in even on pre-paid rates, please note that there is limited, on-site parking and guests need to enter their full vehicle registration into the terminal at reception and pay £17.00 per 24hrs, failure to comply with the parking eye terms and conditions will result in a fee of gbp 100.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.03

Location:

9.38

Staff:

9.14

Facilities:

8.68

Comfort:

8.85

Cleanliness:

8.79

Glenda

Oct 3, 2025 07:00:00 AM

Review Score: 8

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The location is perfect and staff and facilities were exceptional.

Negative: Not much of fruits and yogurt for breakfast but everything else are great.

Summary: We had a great time and will recommend.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Queen Room Room Type: Double Room Size: 19 m² 1 Queen bed(s) Bed	Bathroom Bathtub or shower, Private bathroom, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Pool and Spa Pool towels Food & Drink Chocolate/Cookies, Bottle of water Room Amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Standard Room with Two Single Beds Room Type: Twin Room Size: 21 m² 2 Twin bed(s) Bed	Bathroom Bathtub or shower, Private bathroom, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Pool and Spa Pool towels Food & Drink Chocolate/Cookies, Bottle of water Room Amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Premium Queen Room Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Bathrobe, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Interconnecting room(s) available, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk View View, City view Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Pool and Spa Pool towels Room Amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Premium Room Room Type: Double Room Size: 22 m² 2 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Bathrobe, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk View View, City view Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Pool and Spa Pool towels Room Amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Premium Queen Room with Two Single Sofa Beds Room Type: Double Room Size: 21 m² 2 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Bathrobe, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Sofa, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Room Amenities Non-feather pillow, Socket near the bed, Sofa bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Standard Queen Room with Single Sofa Bed Room Type: Double Room Size: 21 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Private bathroom, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Sofa, Desk Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Room Amenities Non-feather pillow, Socket near the bed, Sofa bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Standard Room Room Type: Double Room Size: 19 m² 2 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Private bathroom, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Pool and Spa Pool towels Room Amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Premium Super King Room with View and Lounge Access Room Type: Double Room Size: 22 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Bathrobe, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Interconnecting room(s) available, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk View View, City view Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Pool and Spa Pool towels Room Amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Standard Super King Room Room Type: Double Room Size: 21 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Private bathroom, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Pool and Spa Pool towels Room Amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Premium Queen Room with View - Lounge Access Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Bathrobe, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Interconnecting room(s) available, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk View View, City view Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Pool and Spa Pool towels Room Amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Premium Super King Room Room Type: Double Room Size: 22 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Interconnecting room(s) available, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Pool and Spa Pool towels Room Amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
One-Bedroom Super King Suite with View & Lounge Access Room Type: Suite Room Size: 39 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Guest bathroom, Conditioner, Shower, Toilet, Body soap, Bathtub, Bathrobe, Towels General Ironing facilities, Laptop safe, Iron, Heating, Air conditioning, Carpeted, Smoke Alarm, Suit press, Safe, Soundproof, Trash cans, Private entrance Media & Technology Telephone, Satellite channels, Flat-screen TV, TV, Radio Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk View View, City view Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Room Amenities Non-feather pillow, Socket near the bed, Sofa bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Chester hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chester hotel?

Check-in time for Chester hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chester hotel have a swimming pool?

Yes, this Chester hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chester hotel?

Best-rates for the Chester hotel starts from $133 per night with includes Hot Tub, Wheelchair Accessible, Oceanfront, Wellness Facilities, Fireplace/Heating, Guest Services, Breakfast, Pool, View, Ocean View, Business Services, Bar, Kitchen, Laundry, Accessibility, Barbecue/Outdoor Cooking, Private Pool, Balcony/Terrace, Toiletries, Internet, Designated Smoking Area, Security/Safety, Spa, Restaurant, Entertainment, Child Friendly, Parking, Air Conditioner, TV with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chester hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chester hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chester hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chester hotel?

Based on the information reported by the owner or manager, the Chester hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chester hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chester hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

CA $185

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Crowne Plaza Chester by IHG | Hotel in Chester, United Kingdom

Available rates:

Hotel with Private Pool, Balcony and Toiletries

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen

Accessibility

Pool and Spa

Food & Drink

Room Amenities

Physical distancing

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen

Accessibility

Pool and Spa

Food & Drink

Room Amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Room Amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Room Amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen

View

Accessibility

Room Amenities

Pool and Spa

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen