Congress Plaza Hotel Chicago | Hotel in Chicago, IL

| 7.4 (5943 Reviews) |  9 Bathrooms  28 Guests
The Loop Hotel | Congress Plaza Hotel Chicago

Hotel with Security, Fireplace and Bar

Directly across from Millennium Park and sitting on the iconic Michigan Avenue, Congress Plaza Hotel offers elegance, luxury, and history in the heart of downtown Chicago. This historic Chicago hotel offers stunning city and lake views, on-site dining options, and free WiFi. Offering a mix of contemporary amenities and classic, historic character, each room at Congress Plaza Hotel features high ceilings, expansive bathrooms and a flat-screen cable TV. Coffee makers, working desks, and ironing facilities are provided in each room. Some rooms offer separate living areas and family-friendly bedding layouts. Rafael’s offers a menu of American classics, coupled with creative seasonal chef specialties for lunch and dinner. For breakfast, guests can start the day off with breakfast at Gazebo or grab a drink and watch a game on the flat-screen TVs at the Congress Lounge, which offers city views and comfortable leather couches and chairs. A 24-hour fitness center, barbershop and same-day dry cleaning and shoeshine services are available on-site. The hotel includes 23 contemporary venue event spaces, including the infamous Gold Room, dating back to early 1920's Chicago. Room service, a business center, and multiple seating areas are also offered. Congress Plaza Hotel is within walking distance from Chicago must-see attractions such as the Art Institute of Chicago, Buckingham Fountain, and Lake Michigan. Shops, dining and entertainment on the Magnificent Mile is only 10 minute's walk. Navy Pier is only 2 miles away.

Congress Plaza Hotel Chicago is located in Chicago.

This 635 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Wellness Facilities, Guest Services, and several others. This is a 3 star rated property and has over 5943 reviews with the average score of 7.4 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 635 Bedrooms Hotel if you want to learn more about this Casai place in Chicago. These details are authentic, as they are provided by our partner, booking.com.

This Congress Plaza Hotel Chicago in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Congress Plaza Hotel Chicago”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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520 South Michigan Avenue, Chicago, IL 60605, USA

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kid-friendly buffet
  • Wine/Champagne
  • Fruit
  • Breakfast in the room
  • Bar
Parking
  • Parking
  • Accessible parking
Activities
  • Fitness
  • Fitness center
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Hypoallergenic room available
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Heating
  • Convenience store on site
Guest Services
  • Ironing service
  • ATM on site
  • Vending machine (snacks)
  • Express check-in/out
  • Concierge
  • Daily housekeeping
  • Fax/Photocopying
  • 24-hour front desk
  • Business center
  • Hair/Beauty salon
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Vending machine (drinks)
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.33
Location:
9.29
Staff:
8.05
Facilities:
7.21
Comfort:
7.84
Cleanliness:
7.8
Aug 30, 2025 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels

General

Private entrance, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Kitchen

Dining table, Coffee machine, Refrigerator

Living Area

Desk

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Toilet with grab rails, Entire unit wheelchair accessible, Shower chair, Adapted bath

Room Amenities

Socket near the bed

Exclusive services

Free gym access
King Room with Lake View - Non-Smoking
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels

General

Private entrance, Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Kitchen

Dining table, Coffee machine, Refrigerator

Living Area

Desk

View

Lake view, River view, Landmark view, View, Sea view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Double Room with Two Double Beds
Room Type: Quad
Room Size: 25 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels

General

Private entrance, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Kitchen

Dining table, Coffee machine, Refrigerator

Living Area

Desk

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Toilet with grab rails, Entire unit wheelchair accessible, Shower chair, Adapted bath

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Queen Room
Room Type: Double
Room Size: 12 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels

General

Private entrance, Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Kitchen

Dining table, Coffee machine, Refrigerator

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Alarm clock

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Double Room with Two Double Beds with Lake View
Room Type: Double
Room Size: 31 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels

General

Private entrance, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Kitchen

Dining table, Coffee machine, Refrigerator

Living Area

Desk

Internet

Wireless internet

View

Lake view, River view, Landmark view, View, Sea view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
King Suite with Lake View
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels

General

Private entrance, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Kitchen

Dining table, Coffee machine, Refrigerator

Living Area

Sitting area, Sofa, Desk

Internet

Wireless internet

View

Landmark view, Lake view, View, River view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Family Suite
Room Type: Suite
Room Size: 55 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels

General

Private entrance, Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Kitchen

Dining table, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Internet

Wireless internet

View

Landmark view, View

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
King Suite with City View
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels

General

Private entrance, Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Kitchen

Dining table, Coffee machine, Refrigerator

Living Area

Sitting area, Sofa, Desk

Internet

Wireless internet

View

Landmark view, Quiet street view, View, City view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Double Room with Two Double Beds - Disability Access
Room Type: Quad
Room Size: 29 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels

General

Private entrance, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe

Media & Technology

Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Internet

Wireless internet

Services

Wake-up service

Bedroom

Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access

FAQ's

Is this Congress Plaza Hotel Chicago pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Congress Plaza Hotel Chicago?

Check-in time for Congress Plaza Hotel Chicago starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Congress Plaza Hotel Chicago have a swimming pool?

No, this Congress Plaza Hotel Chicago does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Congress Plaza Hotel Chicago?

Best-rates for the Congress Plaza Hotel Chicago starts from $1,589 per night with includes Guest Services, Security/Safety, Fireplace/Heating, Bar, Breakfast, Child Friendly, Internet, Business Services, Entertainment, Laundry, Restaurant, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Wellness Facilities with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Congress Plaza Hotel Chicago a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Congress Plaza Hotel Chicago wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Congress Plaza Hotel Chicago is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Congress Plaza Hotel Chicago?

Based on the information reported by the owner or manager, the Congress Plaza Hotel Chicago indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Congress Plaza Hotel Chicago?

Based on the information reported by the owner or manager, details for the cancellation policy for the Congress Plaza Hotel Chicago are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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