citizenM Austin Downtown | Hotel in Austin, TX

| 9.0 (2520 Reviews) | 1 Bathroom

Downtown Austin Hotel | citizenM Austin Downtown

Hotel with Laundry, Air Conditioner and Guest Services

This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a 24-hour business center, and coffee/tea in a common area.
Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

617 COLORADO ST, Austin, 78701, USA

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower

Shampoo

Hydromassage showerhead

Soap

Eco-friendly toiletries

Private bathroom

Toilet paper

Toothbrush and toothpaste (on request)

Towels

Bedroom

Premium bedding

Air conditioning (climate-controlled)

Blackout drapes/curtains

Bed sheets

Heating (climate-controlled)

Pillow-top mattress

Iron/ironing board

Phone

Mobile key entry

Laptop-friendly workspace

LED light bulbs

Safe

Water-efficient toilets only

Energy-saving switches

Desk

Bulk dispenser for toiletries

Water-efficient showers only

Eco-friendly cleaning products provided

Recycling

Breakfast

1 restaurant

Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 21.50 per person

2 bars/lounges

Coffee/tea in common area(s)

Refrigerator

Parking

No onsite parking available

Accessibility

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible registration desk height (inches): 34

Wheelchair-accessible public washroom

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Wheelchair-accessible path to elevator

Wheelchair-accessible lounge

Stair-free path to entrance

Elevator door width (inches): 30

Elevator

Wheelchair-accessible restaurant

Activities

Fitness center

Outdoor pool

Entertainment

iPad

43-inch flat-screen TV

Digital channels

General

24-hour business center

Coworking space

Water dispenser

Elevator

English

Local artist showcase

Humane treatment of captive wild animals

Water dispenser

Double-glazed windows

Local culture & ecosystem education

Communal living room

Comprehensive food waste policy

TV in lobby

Biodegradable drinking straws

No plastic coffee stirrers

Smoke-free property

Comprehensive recycling policy

Biodegradable coffee stirrers

Reusable cups only

At least 80% lighting from LEDs

No plastic water bottles

Locally-owned & organized tours & activities

No plastic soda bottles

No plastic drinking straws

Guest Services

Refrigerator

Outdoor pool

24-hour front desk

Multilingual staff

Luggage storage

Housekeeping (on request)

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in time starts at 2:00 pm express check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am express check-out available late check-out fee: usd 69 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately usd 21.50 per person late check-out fee: usd 69 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Reviews

Sharra

Apr 22, 2026 09:21:44 AM

Review Score: 6

Summary: Not impressed. Overall, it smacks of desperation trying to be relevant and trendy. Very strangely out to the rooms that makes it uncomfortable for two people to have enough personal space. The shower is poorly designed with the glass not going all the way down so water leaks out onto the floor when you're taking a shower. In addition, the toilet is housed in a glass box with the shower and every noise and motion can be sensed. The sink is right outside of the bathroom door, but if someone is trying to come out while you're at the sink, you have to move out of the way because there's hardly any room for one person. In addition, the bed is pushed all the way up against the window, so anyone sleeping by the window has to climb over the person on the opposite side to use the facilities at night. The staff was nice, but didn't do much to curb the screaming and banging on the walls by guests next-door. Instead of waiting outside and listening for the noises that I reported, they loudly banged on my door to ask if I made a noise complaint. That alerted my loud neighbors next-door that I had called it in and they quieted down briefly. However, right after security left, they were back to their noisemaking and I had to once again call downstairs. The hotel is pretty in a modern and flashy way, but very impractical in execution. I would not stay here again. I would encourage anyone to look around because for the price you pay, you are not getting your moneys worth

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Room Arrangement

Room Info	Facilities
Room, 1 King Bed (Mobility Accessible, Roll-In Shower) Room Size: 151 square feet m² 1 King Bed	General Wheelchair-width doorways, Ping - 4, Accessible vanity height (inches) - 34, Number of bedrooms - 1, Lever door handles, Accessible vanity height (centimeters) - 86, Low bed height (inches) - 24, Low desk height (inches) - 30, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Shower grab bar height (inches) - 36, Roll-in shower width (centimeters) - 102, Height-adjustable showerhead, Low-height bed, Toilet grab bar height (inches) - 31, Doorway wheelchair width (inches) - 36, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Shower grab bar height (centimeters) - 91, Courtyard view, Low counters/sink height (inches) - 34, Low counters/sink height (centimeters) - 86, Bed count minimum 1, Number of living rooms 0, Roll-in shower width (inches) - 40, Grab bar - in shower, Low bed height (centimeters) - 60, Low-height counters/sink, Low-height desk, Toilet grab bar height (centimeters) - 80, Raised toilet seat, Raised toilet seat height (inches) - 17, Square feet - 151, Hand-held showerhead, Square meters - 14, Wheelchair accessible, Raised toilet seat height (centimeters) - 43, Portable shower seat, Low desk height (centimeters) - 76, Roll-in shower, Bed count maximum 1
Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (High Floor) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this citizenM Austin Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the citizenM Austin Downtown have a swimming pool?

Yes, this citizenM Austin Downtown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Austin Downtown?

Best-rates for the citizenM Austin Downtown starts from $171 per night with includes Wheelchair Accessible, Accessibility, Child Friendly, Internet, Kitchen, Pool, TV, Business Services, Wellness Facilities, Restaurant, Bar, Breakfast, Security/Safety, Bedding/Linens, Laundry, Air Conditioner, Guest Services with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is citizenM Austin Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Austin Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Austin Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Austin Downtown?

Based on the information reported by the owner or manager, the citizenM Austin Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Austin Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Austin Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

CA $234