Best Western Citadelle | Hotel in Besançon, France

| 8.0 (2083 Reviews) |  1 Bathroom  7 Guests
Besancon Old Town Hotel | Best Western Citadelle

Hotel with Internet, Laundry and Fireplace

The Best Western Citadelle is located in the historic city center of Besançon, a 5-minute walk from the Doubs River and the Citadelle. Free Wi-Fi is available in the rooms. The air-conditioned rooms feature a television with Canal+ channels. The private bathroom is equipped with solar-heated water. Additionally, the establishment offers rooms adapted for guests with reduced mobility. The hotel serves breakfast every morning for an additional fee. You can enjoy it in your room or as a buffet in the dining room. Room service is also available. The small parking area, which includes 10 spaces, is only accessible by reservation for a supplementary fee of 15 EUR per space. An electric charging station is available on request and subject to availability at a rate of €25. Please note that our parking area is only suitable for standard-sized vehicles (a small courtyard in the city center). The establishment is 3.1 mi from the Micropolis convention center. Public parking is available on-site for an extra charge. Please contact the establishment directly if you wish to reserve a parking space. If you are traveling with pets, please contact the establishment directly to inquire about the pet policies. It is essential to contact the establishment. You will be accommodated in one of our 41 rooms located across various buildings as follows: • The Main Building with elevator access, where we have 21 rooms. • The Annex, also in the main building, without elevator access. • The Hotel Pavilion, where we have 9 rooms, without an elevator. • The Workshop, with 2 spacious rooms specially adapted for guests with reduced mobility. If you have a preference, feel free to let us know during your reservation. While we cannot guarantee, we promise to always do our best to accommodate the various requests of our guests.

Best Western Citadelle is located in Besançon.

This 41 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Child Friendly, Air Conditioner, and several others. This is a 3 star rated property and has over 2083 reviews with the average score of 8 . Coming to Besançon and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 41 Bedrooms Hotel if you want to learn more about this Casai place in Besançon. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Citadelle in Besançon is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Citadelle”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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13 rue du Général Lecourbe, Besançon, 25000, France

Amenities

Air ConditionerAir Conditioner
ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Special diet meals (on request)Special diet meals (on request)
  • Breakfast in the roomBreakfast in the room
  • Wine/ChampagneWine/Champagne
  • Kid-friendly buffetKid-friendly buffet
ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • Parking on siteParking on site
  • Parking garageParking garage
  • Accessible parkingAccessible parking
  • ParkingParking
  • Private ParkingPrivate Parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Walking toursWalking tours
  • HikingHiking
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
  • Indoor play areaIndoor play area
GeneralGeneral
  • Smoke-free propertySmoke-free property
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • Non-smoking roomsNon-smoking rooms
  • Family roomsFamily rooms
  • HeatingHeating
  • Soundproof roomsSoundproof rooms
  • ElevatorElevator
  • Hypoallergenic room availableHypoallergenic room available
  • Air conditioningAir conditioning
Guest ServicesGuest Services
  • Baggage storageBaggage storage
  • Fax/PhotocopyingFax/Photocopying
  • Business centerBusiness center
  • Express check-in/outExpress check-in/out
  • Dry cleaningDry cleaning
  • Shared lounge/TV areaShared lounge/TV area
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • LaundryLaundry
  • Private check-in/outPrivate check-in/out
  • Room serviceRoom service
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Key accessKey access
  • CCTV outside propertyCCTV outside property
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • 24-hour security24-hour security
  • Key card accessKey card access
  • CCTV in common areasCCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Face masks for guests availableFace masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
An express breakfast is available for a eur 8 extra fee, we offer a charging station for an electric car, which can be booked in advance for an additional 25 €guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.09
Location:
8.86
Staff:
9.16
Facilities:
8.09
Comfort:
8.53
Cleanliness:
8.68
Jane
Dec 18, 2025 08:00:00 AM
Review Score:   9
Guernsey
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Central Location, easy access and parking, pleasant room, nice staff, good value express breakfast
Negative: The shower was not hot enough and that could not be rectified for the one night of our stay
Summary: A pleasant and comfortable place to enjoy Besançon
See All Reviews

Room Arrangement

Room InfoFacilities
Superior King Room - Non-Smoking
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Superior King Room - Non-Smoking

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Bathrobe, Hairdryer, Shower

General

Safe, Air conditioning, Interconnecting room(s) available

Living Area

Desk

Media & Technology

Cable channels

Services

Wake-up service

Kitchen

Coffee machine

View

City view, Inner courtyard view

Bedroom

Childrens' cribs
Comfort King Room
Room Type: Double
Room Size: 16 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Air conditioning, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Media & Technology

Cable channels

Services

Wake-up service

Bedroom

Childrens' cribs
Standard Double Room
Room Type: Single
Room Size: 11 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Air conditioning, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Media & Technology

Cable channels

Services

Wake-up service
Classic Queen Room - Non-Smoking
Room Type: Double
Room Size: 13 m2
1 Queen bed(s) Bed
Classic Queen Room - Non-Smoking

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Air conditioning, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Media & Technology

Cable channels

Services

Wake-up service

FAQ's

Is this Best Western Citadelle pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Best Western Citadelle?

Check-in time for Best Western Citadelle starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Best Western Citadelle have a swimming pool?

No, this Best Western Citadelle does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Best Western Citadelle?

Best-rates for the Best Western Citadelle starts from $86 per night with includes Entertainment, Breakfast, Sports/Activities, Internet, Laundry, Fireplace/Heating, Child Friendly, Air Conditioner, Parking, Wheelchair Accessible, Security/Safety, EV Charge Station, Restaurant, Guest Services, TV, Accessibility, Business Services with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Best Western Citadelle a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Best Western Citadelle wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Best Western Citadelle is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Best Western Citadelle?

Based on the information reported by the owner or manager, the Best Western Citadelle indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Best Western Citadelle?

Based on the information reported by the owner or manager, details for the cancellation policy for the Best Western Citadelle are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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