Aldea Balam | Hotel in Tulum, Mexico

| 8.4 (107 Reviews) |   Pet Friendly  7 Bathrooms  18 Guests
Francisco Uh May Hotel | Aldea Balam

Hotel with View, Ocean View and Sports

Located in Tulum, 15 miles from Tulum Archeological Site, Aldea Balam has accommodations with free bikes, free private parking, an outdoor swimming pool and a garden. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can enjoy American and Caribbean dishes at the restaurant or have a drink at the bar. At the hotel, rooms are equipped with a closet. At Aldea Balam, rooms include a seating area. The accommodation offers a continental or American breakfast. Speaking both English and Spanish, staff at the reception can help you plan your stay. Tulum Bus station is 14 miles from Aldea Balam, while Bus station Tulum Ruins is 14 miles away. Tulum International Airport is 40 miles from the property, and the property offers a paid airport shuttle service.

Aldea Balam is located in Tulum.

This 14 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Pool, Balcony/Terrace, and several others. This is a 3 star rated property and has over 107 reviews with the average score of 8.4 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 14 Bedrooms Hotel if you want to learn more about this Casai place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Aldea Balam in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aldea Balam”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, 77796, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Breakfast in the room
  • Bar
  • Fruit
  • Restaurant
  • Coffee house on site
  • Wine/Champagne
Parking
  • Free parking
  • Private Parking
  • Parking
  • Parking on site
  • Street parking
Activities
  • Public Bath
General
  • Family rooms
  • Non-smoking rooms
  • Smoke-free property
  • Wifi in all areas
  • Pet friendly
  • Air conditioning
Guest Services
  • Daily housekeeping
  • Packed lunches
  • Shuttle service
  • Airport shuttle
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Room service
  • Tour desk
  • Pet bowls
  • Fax/Photocopying
  • Baggage storage
  • Airport shuttle (additional charge)
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor furniture
  • Terrace
  • Outdoor pool (year-round)
  • Outdoor pool
  • Picnic area
  • Garden
Security/Safety
  • CCTV in common areas
  • Key access
  • CCTV outside property
  • 24-hour security
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and free.

Reviews

Value for money:
8.96
Location:
8.3
Staff:
9.18
Facilities:
8.99
Comfort:
9.34
Cleanliness:
9.36
Andrea
Jan 10, 2026 08:00:00 AM
Review Score:   8
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Nice rooms, easy to catch bus into town, good breakfast
Negative: Our room was close to noisy road, it is about 20 minutes bus, no problem once you figure out where to catch it
See All Reviews

Room Arrangement

Room Info Facilities
Villa with Pool View
Room Type: Villa
Room Size: 30 m2
1 King bed(s) Bed

Bathroom

Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries

General

Fire extinguisher, Private entrance, Key access, Fan, Trash cans, Air conditioning

Outdoors

Outdoor furniture, Terrace, Balcony

Living Area

Sitting area

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

View, Garden view, Pool view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Villa with Garden View
Room Type: Villa
Room Size: 30 m2
1 King bed(s) Bed

Bathroom

Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries

General

Fire extinguisher, Private entrance, Key access, Fan, Trash cans, Air conditioning

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Sitting area

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

View, Garden view

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Bungalow with Patio
Room Type: Bungalow
Room Size: 23 m2
1 King bed(s) Bed

Bathroom

Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries

General

Private entrance, Fire extinguisher, Key access, Trash cans, Air conditioning

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Sitting area

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

View, Garden view, Pool view

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Villa with Garden View
Room Type: Villa
Room Size: 40 m2
2 Full bed(s) Bed

Bathroom

Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries

General

Fire extinguisher, Private entrance, Key access, Fan, Trash cans, Air conditioning

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Sitting area

View

View, Garden view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Budget Double Room
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed

Bathroom

Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries

General

Private entrance, Fire extinguisher, Key access, Trash cans, Air conditioning

Living Area

Sitting area

View

View, Garden view

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Double
Room Size: 47 m2
1 King bed(s) Bed

Bathroom

Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries

General

Fire extinguisher, Private entrance, Key access, Fan, Trash cans, Air conditioning

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Sitting area

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

View, Garden view

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Superior Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 47 m2
2 Queen bed(s) Bed

Bathroom

Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries

General

Fire extinguisher, Private entrance, Key access, Fan, Trash cans, Air conditioning

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Sitting area

View

View, Garden view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Aldea Balam pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Aldea Balam?

Check-in time for Aldea Balam starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Aldea Balam have a swimming pool?

Yes, this Aldea Balam has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aldea Balam?

Best-rates for the Aldea Balam starts from $63 per night with includes View, Ocean View, Sports/Activities, Parking, Wellness Facilities, Bar, Guest Services, Breakfast, Restaurant, Pool, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Internet, Air Conditioner, Security/Safety, Entertainment, Child Friendly, Pet Friendly with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aldea Balam a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aldea Balam wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aldea Balam has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aldea Balam?

Based on the information reported by the owner or manager, the Aldea Balam indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aldea Balam?

Based on the information reported by the owner or manager, details for the cancellation policy for the Aldea Balam are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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