Puerto Aventuras Rentals Mexico Quintana Roo Puerto Aventuras

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive | Resort in Puerto Aventuras, Mexico

| 8.2 (473 Reviews) |  1 Bathroom
Puerto Aventuras Resort | Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Resort with TV, View and Accessibility

Adults-only beachfront property with 3 outdoor pools
Catch some rays on Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offers 577 accommodations with indoor private hot tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.


A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera Cancun-Chetumal KM 72, Puerto Aventuras, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Bathrobes
  • Hair dryer
  • Designer toiletries
  • Towels
  • Jetted bathtub
Bedroom
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Bed sheets
  • Soundproofing
  • Iron/ironing board
  • Turndown service
  • Private indoor hot tub
  • Laptop-compatible safe
  • Desk
Breakfast
  • 9 restaurants and 2 coffee shops
  • 7 bars/lounges and 1 swim-up bar
  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 24-hour room service
  • Free bottled water
  • Coffee/tea maker
Parking
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Adjacent to a golf course
  • Hiking/biking trails
  • Ziplining
  • Hot tub
  • Basketball
  • Tennis
  • Karaoke
  • Nightclub
  • Pilates classes
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Bicycle rentals
  • Free water park access
  • Fitness center
  • Volleyball
  • Billiards/pool table
  • Arcade/game room
  • Fitness classes
  • Yoga classes
  • Full-service spa
Entertainment
  • LCD TV
  • Premium channels
  • Satellite channels
General
  • Conference center
  • Meeting rooms
  • Business center
  • ATM/banking services
  • Gift shop/newsstand
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Grocery/convenience store
  • English
  • Spanish
  • Romance packages available
  • Couples dining
  • TV in lobby
  • Designated smoking areas
  • Beach towels
Guest Services
  • Grocery/convenience store
  • Soundproofed rooms
  • 3 outdoor pools
  • Free water park access
  • Snack bar/deli
  • Arcade/game room
  • Waterslide
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Golf clubs
  • Hair salon
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Golf lessons
  • Golf cart
  • Dry cleaning service
  • Golf clubhouse
  • Luggage storage
  • Tennis lessons
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Beach umbrellas
  • Terrace
  • Private beachfront location
  • Garden
  • Beach loungers
  • Pool umbrellas
  • Pool sun loungers
  • Balcony
Spa
  • Steam room
  • 50 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massages
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Manicures and pedicures
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 5:30 am minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
This property welcomes adults only. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: usd 68 per person (roundtrip) pet fee: usd 150 per pet, per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 150 per pet, per stay pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Paul
Mar 5, 2025 09:20:32 PM
Review Score:   10
Summary: Overall great resort!
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Platinum Sky Terrace, one king bed
Room Size: 936 square feet m2
1 King Bed
Deluxe Platinum Sky Terrace, one king bed

General

Number of living rooms 0, Bathrobes, Phone, Number of bedrooms - 0, Square feet - 936, Slippers, Square meters - 87.0, Terrace, Pets not allowed, Bed count minimum 1, Ping - 26.3, Bed count maximum 1
Deluxe Gold king bed
Room Size: 498 square feet m2
1 King Bed
Deluxe Gold king bed

General

Number of living rooms 0, Bathrobes, Phone, Number of bedrooms - 0, Slippers, Garden view, Pets not allowed, Ping - 14, Square feet - 498, Square meters - 46, Bed count minimum 1, Bed count maximum 1
Rock Royalty Level - Deluxe platinum, 1 king bed
Room Size: 482 square feet m2
1 King Bed
Rock Royalty Level - Deluxe platinum, 1 king bed

General

Number of living rooms 0, Bathrobes, Phone, Number of bedrooms - 0, Slippers, Ping - 13.55, Pets not allowed, Square feet - 482, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Number of bathrooms - 1
Rock Suite Platinum
Room Size: 482 square feet m2
3 King Bed and Double Beds
Rock Suite Platinum

General

Number of bedrooms - 2, Pets not allowed, Square feet - 482, Square meters - 45, Number of living rooms 1, Separate dining area, Bathrobes, Phone, Slippers, Ping - 13.55, Bed count maximum 3, Ocean view, Bed count minimum 3
Deluxe Swim-up King
Room Size: 498 square feet m2
1 King Bed
Deluxe Swim-up King

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Ping - 14, Square feet - 498, Square meters - 46, Bed count minimum 1, Bed count maximum 1, Private pool
Deluxe Diamond, one king bed
Room Size: 482 square feet m2
1 King Bed
Deluxe Diamond, one king bed

General

Number of living rooms 0, Partial sea view, Number of bedrooms - 0, DVD player, Pets not allowed, Square feet - 482, Square meters - 45, Bathrobes, Phone, Slippers, Ping - 13.55, Bed count minimum 1, Bed count maximum 1
Deluxe Gold, two double beds
Room Size: 463 square feet m2
2 Double Beds
Deluxe Gold, two double beds

General

Pet-friendly room, Number of living rooms 0, Blackout drapes/curtains, Number of bedrooms - 0, Square meters - 43.0, Ping - 13, Square feet - 463, Number of bathrooms - 1, Bathrobes, Phone, Slippers, Garden view, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Puerto Aventuras resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Aventuras resort have a swimming pool?

Yes, this Puerto Aventuras resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Aventuras resort?

Best-rates for the Puerto Aventuras resort starts from $454 per night with includes TV, View, Accessibility, Internet, Kitchen, Air Conditioner, Parking, Wheelchair Accessible, Ocean View, Balcony/Terrace, Sports/Activities, Wellness Facilities, Spa, Bedding/Linens, Restaurant, Entertainment, Breakfast, Hot Tub, Laundry, Pool, Designated Smoking Area, Business Services, Bar, Toiletries, Guest Services with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Aventuras resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Aventuras resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Aventuras resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Aventuras resort?

Based on the information reported by the owner or manager, the Puerto Aventuras resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Aventuras resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Aventuras resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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