Itza Hotel Boutique Internacional | Hotel in Cuenca, Ecuador

| 9.7 (194 Reviews) |  9 Bathrooms  20 Guests
San Blas Hotel | Itza Hotel Boutique Internacional

Hotel with Sports, Wellness Facilities and Spa

Located in Cuenca and with Pumapungo Museum reachable within 1.2 miles, Itza Hotel Boutique Internacional has concierge services, non-smoking rooms, a terrace, free WiFi and a restaurant. This 5-star hotel offers room service and a 24-hour front desk. Guests can have a drink at the bar. The rooms come with a flat-screen TV with cable channels, fridge, a coffee machine, a shower, free toiletries and a desk. The rooms include a private bathroom with a hairdryer, while some rooms contain a balcony and others also feature city views. All rooms have a safety deposit box. An à la carte, continental or American breakfast is available at the property. Popular points of interest near the hotel include Tomebamba River, Cuenca New Cathedral and Abdon Calderón Park. Mariscal Lamar International Airport is 1.2 miles from the property, and the property offers a paid airport shuttle service.

Itza Hotel Boutique Internacional is located in Cuenca.

This 15 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 194 reviews with the average score of 9.7 . Coming to Cuenca and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 15 Bedrooms Hotel if you want to learn more about this Casai place in Cuenca. These details are authentic, as they are provided by our partner, booking.com.

This Itza Hotel Boutique Internacional in Cuenca is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Itza Hotel Boutique Internacional”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Gran Colombia y Benigno Malo Esquina, Cuenca, 010101, Ecuador

Amenities

Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Special diet meals (on request)Special diet meals (on request)
  • Wine/ChampagneWine/Champagne
  • Breakfast in the roomBreakfast in the room
  • BarBar
  • Snack barSnack bar
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Spa/Wellness packagesSpa/Wellness packages
  • Evening entertainmentEvening entertainment
  • Bike toursBike tours
  • Live music/PerformanceLive music/Performance
  • Walking toursWalking tours
  • Temporary art galleriesTemporary art galleries
  • Happy hourHappy hour
GeneralGeneral
  • SafeSafe
  • Facilities for disabled guestsFacilities for disabled guests
  • Smoke-free propertySmoke-free property
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Tour deskTour desk
  • Fax/PhotocopyingFax/Photocopying
  • Room serviceRoom service
  • Suit pressSuit press
  • Ironing serviceIroning service
  • Baggage storageBaggage storage
  • 24-hour front desk24-hour front desk
  • LaundryLaundry
  • Airport shuttleAirport shuttle
  • Daily housekeepingDaily housekeeping
  • ConciergeConcierge
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
OutdoorsOutdoors
  • TerraceTerrace
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Delivered food covered securelyDelivered food covered securely
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed

Reviews

Value for money:
9.07
Location:
9.75
Staff:
9.75
Facilities:
9.56
Comfort:
9.66
Cleanliness:
9.77
Lydia
Apr 22, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Location and food from the restaurant
See All Reviews

Room Arrangement

Room InfoFacilities
King Suite with Balcony
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Shower cap, Towels, Towels/Sheets (extra fee), Shampoo, Hairdryer, Guest bathroom, Free toiletries, Conditioner, Toilet paper, Shower, Slippers

General

Ironing facilities, Key access, Safe, Fan, Trash cans, Iron, Key card access, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

View

View, City view, Quiet street view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Roll-in shower, Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed
Presidential Suite
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Shower cap, Towels, Towels/Sheets (extra fee), Shampoo, Hairdryer, Toothbrush, Guest bathroom, Bathtub, Free toiletries, Conditioner, Toilet paper, Shower, Slippers

General

Ironing facilities, Key access, Safe, Fan, Trash cans, Iron, Key card access, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Dining table, Refrigerator, Coffee machine

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Roll-in shower, Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Exclusive services

Concierge services, Complimentary access to conference room/business areas
Queen Room with Balcony
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Shower cap, Towels, Towels/Sheets (extra fee), Shampoo, Hairdryer, Guest bathroom, Free toiletries, Conditioner, Toilet paper, Shower, Slippers

General

Ironing facilities, Key access, Safe, Fan, Trash cans, Iron, Key card access, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

View

View, City view, Quiet street view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Roll-in shower, Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed
Deluxe Double Room
Room Type: Double
Room Size: 19 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Shower cap, Towels, Towels/Sheets (extra fee), Shampoo, Hairdryer, Guest bathroom, Free toiletries, Conditioner, Toilet paper, Shower, Slippers

General

Ironing facilities, Key access, Safe, Fan, Trash cans, Iron, Key card access, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed
Twin Room with Balcony
Room Type: Twin
Room Size: 20 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Twin Room with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Shower cap, Towels, Towels/Sheets (extra fee), Shampoo, Hairdryer, Guest bathroom, Free toiletries, Conditioner, Toilet paper, Shower, Slippers

General

Ironing facilities, Key access, Safe, Fan, Trash cans, Iron, Key card access, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed
Deluxe Twin Room
Room Type: Twin
Room Size: 19 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Shower cap, Towels, Towels/Sheets (extra fee), Shampoo, Hairdryer, Guest bathroom, Free toiletries, Conditioner, Toilet paper, Shower, Slippers

General

Ironing facilities, Key access, Safe, Fan, Trash cans, Iron, Key card access, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed
Twin Room with View
Room Type: Twin
Room Size: 20 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Twin Room with View

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Shower cap, Towels, Towels/Sheets (extra fee), Shampoo, Hairdryer, Guest bathroom, Free toiletries, Conditioner, Toilet paper, Shower, Slippers

General

Ironing facilities, Key access, Safe, Fan, Trash cans, Iron, Key card access, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

View

View, City view, Quiet street view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed
Suite with City View
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite with City View

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Shower cap, Towels, Towels/Sheets (extra fee), Shampoo, Hairdryer, Guest bathroom, Free toiletries, Conditioner, Toilet paper, Shower, Slippers

General

Ironing facilities, Key access, Safe, Fan, Trash cans, Iron, Key card access, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed
Deluxe Double Room with Balcony
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Deluxe Double Room with Balcony

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Shower cap, Towels, Towels/Sheets (extra fee), Shampoo, Hairdryer, Guest bathroom, Free toiletries, Conditioner, Toilet paper, Shower, Slippers

General

Ironing facilities, Key access, Safe, Fan, Trash cans, Iron, Key card access, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

View

View, City view, Quiet street view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed

FAQ's

Is this Itza Hotel Boutique Internacional pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Itza Hotel Boutique Internacional?

Check-in time for Itza Hotel Boutique Internacional starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Itza Hotel Boutique Internacional have a swimming pool?

No, this Itza Hotel Boutique Internacional does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Itza Hotel Boutique Internacional?

Best-rates for the Itza Hotel Boutique Internacional starts from $170 per night with includes Transportation/Shuttle, Guest Services, Breakfast, Laundry, Security/Safety, Restaurant, Sports/Activities, Wellness Facilities, Spa, Entertainment, Child Friendly, Wheelchair Accessible, Bar, Internet, Balcony/Terrace, Accessibility with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Itza Hotel Boutique Internacional a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Itza Hotel Boutique Internacional wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Itza Hotel Boutique Internacional is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Itza Hotel Boutique Internacional?

Based on the information reported by the owner or manager, the Itza Hotel Boutique Internacional indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Itza Hotel Boutique Internacional?

Based on the information reported by the owner or manager, details for the cancellation policy for the Itza Hotel Boutique Internacional are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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